Ratings based on 1,743 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable hotel for a one night stay

Posted Feb 17, 2018
Check in was fine, staff were nice. Room a bit disappointing, hair in the bathtub. Overall good to just crash.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
It was ok for what I paid. But won’t repeat a visit there.
Comment from Hotel Management
Feb 16, 2018 by Susan , Hotel Management
Thank you for your comment. We are receiving new furniture and having renovations done this spring I hope you will give us another chance on your next visit to Niagara.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Walking distance to amenities

Posted Feb 4, 2018
Pros: Close to amenities
Cons: Front desk staff empathy
Location: We love to walk, therefore things were close by. The weather was excellent, thus good to walk.
The hotel is ok, infrastructure and good maintained. Space to move around seems short. Elevators were good, a bit small. The staff at the front desk lacked empathy.
Comment from Hotel Management
Feb 16, 2018 by Susan , Hotel Management
Thank you for your comment. We are receiving new furniture and having renovations done this spring I hope you will give us another chance on your next visit to Niagara. Empathy for what did you have a problem?
4 out of 5
Recommended
for Everyone
by A verified traveler from hamilton ont

Posted Feb 2, 2018
The only hotel I stay at when I go to Niagara Falls. Fantastic location the price is great and I have never had any issues when booking.
Comment from Hotel Management
Feb 4, 2018 by Susan , Hotel Management
Thank you for your comment I hope you will continue to stay with us on your next visit to Niagara.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

worth the price close to everything

Posted Jan 30, 2018
Pros: nicely priced
Cons: update renovate especially bathrooms
Location: everything can be done by foot
very comfortable , friendly reception at front desk, efficient service
Comment from Hotel Management
Feb 4, 2018 by Susan , Hotel Management
Thank you for your comment I hope you will stay with us on your next visit to Niagara.
4 out of 5
Recommended
for Everyone
by A verified traveler from rochester NY

First stay

Posted Jan 29, 2018
First time staying at travelodge, booked online Very cheap price. Didn’t expect to much We were both very pleased with the room and service, room was recently remodeled I think And was very nice and clean also Would stay there again
Comment from Hotel Management
Feb 4, 2018 by Susan , Hotel Management
Thank you for your comment. I hope that you will stay with us on your next visit to Niagara.
3 out of 5
by A verified traveler from toronto

Decent hotel with really bad attitude

Posted Jan 28, 2018
The hotel itself and its facilities smell bad the room was okay but the coffee machine when we came to use it it was being used before long time and never ever been cleaned now the receptionist at the workers there was a lot of you looks like somebody did not pay them for a couple years
Comment from Hotel Management
Feb 4, 2018 by Susan , Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. I'm not sure what happened regarding the staff I just answered numerous comments that had very good things to say about the staff. Thank you for your comment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham Ontario

Nice hotel, great location

Posted Jan 26, 2018
Pros: Location, room size, amenities
Cons: Wi-Fi connection
We have stayed at this hotel in the past, and have always enjoyed it. It's in a great location, and prices are reasonable. Staff are friendly, rooms are equipped with all the amenities you need. The only negative thing I would say is the Wi-Fi connection. It was very slow, and would cut in and out when you were on the internet. But overall, a great place to stay!
Comment from Hotel Management
Jan 26, 2018 by Susan , Hotel Management
Thank you for your comment we are working on a better Wifi provider. We hope that you will stay with us on your next visit to Niagara.
2 out of 5
by A verified traveler from Canada

Smoky Room

Posted Jan 22, 2018
We were very happy when we booked the hotel via the expedia that has an excellent web booking website. The hotel staff was very mice and friendly. However when we entered the NON SMOKING room .... the smoke odor was VERY STRONG and the beds were NOT made up. It looked like it was not cleaned at all. Very disappointed with the room but happy with the expedia online booking.
Comment from Hotel Management
Jan 26, 2018 by Susan , Hotel Management
I apologize for the condition of your room. Did you bring this to the attention of the front desk. The front desk would have moved your room immediately. If this should ever happen again in any hotel you should contact the guest service agents they will help you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel, great value!

Posted Jan 22, 2018
Cons: Doors to the rooms could be better soundproof
We booked two rooms for two couples: one room with a queen size bed for a couple with an infant; the other one with a king size bed for a one day romantic getaway. Overall, we just loved everything in the hotel. I've worked in hospitality, lived in several countries, traveled around the globe, and I can say that it is simply a great property for a three star hotel, and I would easily give it four. The location is great. All facilities we needed (and more than expected in a reasonably priced three star hotel) were there, everything worked, rooms were very clean, warm and spacious. Both rooms featured big heart-shaped jacuzzies. Parking area is beside the hotel, CAD 13 per a spot per a day which is very reasonable for the town. Food is available at the ground floor restaurant. We would return!
Comment from Hotel Management
Jan 22, 2018 by Susan, Hotel Management
Thank you for your comment I hope you will stay with us on your next visit to Niagara.