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Reviews of Victoria Motor Inn

2 out of 5
Victoria Motor Inn
5869 Victoria Ave, Niagara Falls, ON

Reviews

6.8
Rating 10 - Excellent. 111 out of 590 reviews" "
Rating 8 - Good. 189 out of 590 reviews" "
Rating 6 - Okay. 138 out of 590 reviews" "
Rating 4 - Poor. 88 out of 590 reviews" "
Rating 2 - Terrible. 64 out of 590 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Allen, bronx

Traveled with family
Liked: Cleanliness
Close to most attractions
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Traveled with group
Liked: Staff & service
I loved the way my room was laid out. The stairs were also very clean. I didn't like that the wifi never worked or connected due to a weak signal. It simply didn't work. However, our stay was okay overall. A bit overpriced for what is offered amenity wise and being on off peak season, but it's a decent place and they tried.
Stayed 1 night in Apr 2024

8/10 Good

mecla

Traveled with family
Liked: Cleanliness, staff & service
GREAT LOCATION
Stayed 1 night in Oct 2023

8/10 Good

julia maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the best.
Stayed 2 nights in Oct 2023

6/10 Okay

Adriana

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Excellent location. The best for the price
Stayed 1 night in Oct 2023

8/10 Good

Asim

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
After checking in, I went to the room and it was a mess - not cleaned. Thankfully, the front desk immediately upgraded me, but even the upgraded room was really run-down. The smell of grease during check-in was nauseating. But the afternoon and morning check-in people were both very nice. I appreciated the fact that the parking rate covered the whole day, even after checking out.
Stayed 1 night in Oct 2023

4/10 Poor

Cade

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our door handle did not work on the front door, and the wifi that they gave us also did not work. The room was generally quite clean, however, there were stains on the bed cover and sheets, blood stain on the sheets.
Stayed 1 night in Oct 2023

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
It is a great place to stay for a day or two. The facilities are good for a 2-star motel inn. The most convenient thing is the location, which is next to the 'amusement' park. I would've liked more lighting in the room though.
Stayed 2 nights in Sep 2023

6/10 Okay

Chung Phap

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Shaneen

Liked: Cleanliness, staff & service
I love the hot tub and balcony
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we checked in, the man was very helpful and polite. The bed was very uncomfortable as were the pillows. Later when we went to get ice we waited for quite awhile as it looked and sounded like the girl on duty was having a party in the back. Won’t be returning here.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were friendly, clean room.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Stayed 1 night in Sep 2023

4/10 Poor

jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
rooms are clean but dated, just a key lock , lots of stairs and hallways has a unsafe feel to it , they need more secure door locks and main door entrance was wide open all night
Stayed 1 night in Sep 2023

8/10 Good

Christine

Stayed 2 nights in Sep 2023

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was decently clean. The hotel beds are so uncomfortable you can sleep on them. Staff was yelling in Hooten and hollering like teenage girls.
Stayed 5 nights in Sep 2023

4/10 Poor

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities
Need more cleanliness inside and outside the room
Stayed 2 nights in Sep 2023

8/10 Good

Jenna

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great customer service and comfy beds with convenient location. Only downside is the dust from construction at the hotel beside and the bathroom in the rooms need to be updated. The bathroom door was broken in multiple spots and the sink was not secure to the wall. Overall price point is great and would definitely stay here again.
Stayed 1 night in Aug 2023

4/10 Poor

Aziza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Kavya R

Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I ever had in all my travels, No fridge, no phone, no coffee maker and no microwave in the room, also asked the receptionist to change the room which was in the third floor where they did not have elevator and I am walking with a cane to support my knee, he said I cannot do anything for you, you have to talk to the owner who is available only between PM 12 to 2 !!!!!!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Brett

Disliked: Cleanliness, property conditions & facilities
This was the absolute worst experience I have ever had staying at a hotel. This portion was not the Hotel’s fault, but there were people outside that were partying until 2:30 in the morning. However, they put us in the room next-door to these people, The carpet was dirty I couldn’t even stand to walk on it in my bare feet. And, they charged me more than the agreed amount on my receipt. Overall a very bad uncomfortable experience
Stayed 2 nights in Aug 2023

6/10 Okay

Boualem

Stayed 1 night in Aug 2023

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

2/10 Terrible

Bhargav

Liked: Staff & service
Disliked: Cleanliness
Cleanliness was not good… staff was good
Stayed 1 night in Aug 2023

10/10 Excellent

Sandeep singh

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Sam

Stayed 1 night in Aug 2023

4/10 Poor

Tyrone

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Angel Jr

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Best for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

I

Stayed 2 nights in Aug 2023

6/10 Okay

Karel

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
This hotel is what you would expect for the price. The rooms are clean but there are no extras. There are no elevators so be prepared to haul your luggage up the stairs. It is very conveniently located. I never had to drive anywhere.
Stayed 3 nights in Aug 2023

8/10 Good

Jomon

Stayed 2 nights in Aug 2023

8/10 Good

Averell

Traveled with partner
Liked: Cleanliness, staff & service
The location is excellent for just parking your car and walking to Clifton Hill attractions and the Falls. The staff at check-in were cheerful and friendly. Parking was tight, but we were able to get a spot. Pretty basic room, but if you are looking for a convenient place to just sleep for the night in Niagara Falls this fits the bill.
Stayed 1 night in Aug 2023

2/10 Terrible

Mike

Stayed 2 nights in Aug 2023

8/10 Good

Susan

Stayed 1 night in Aug 2023

4/10 Poor

violeta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
No good
Stayed 2 nights in Aug 2023

8/10 Good

AMAMDA

Stayed 1 night in Aug 2023

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our staying in this hotel! Everything was clean and working well(TV, AC, lights etc) good customer service( solved all our problems right away, appreciate it!) great location, walking distance to anywhere you need. Thank you! Definitely will come back
Stayed 2 nights in Aug 2023

2/10 Terrible

Anayta

Not clean
Stayed 1 night in Aug 2023

2/10 Terrible

Yuka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Theresa

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Close proximity to Clifton Hill. Rooms were basic but nice and clean. The pool that’s listed is empty. Very disappointing as the kids wanted to go swimming but the price was reasonable.
Stayed 1 night in Aug 2023

2/10 Terrible

SHERRY ANN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll cut to the chase and give it to you straight. The only good thing about this place is the location. After this stay I would’ve rather stayed somewhere priced a little higher. Here’s the bad: 1. WiFi didn’t work!!! Get with the times. It’s 2023 you know. 2. Tv is useless and one channel is unacceptable. Really, get with the times. 4. Actual keys. It’s 2023 you know and keeping track of an actual key and not a keycard is so inconvenient. 5. The beds are horrible and can physically see the springs popping. 6. The towels look dingy. 7. No fridge or microwave. 8. Parking is not fair to hotel patrons who already paid for a room. Charging your motel patrons more per night to park than general parking is absurd. $19 vs $15? Parking lot is atrocious. 9. Drawers were dirty inside. 10. No clock. 11. No towel hooks! Where do you expect me to hang my towel? I won’t be back.
Stayed 2 nights in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, Hotel room was clean and tidy on arrival. 10/10 would recommend and return.
Stayed 1 night in Aug 2023

8/10 Good

Shannen

Stayed 1 night in Aug 2023