Dear AlanThank you for choosing the Hotel Khla for your recent stay in Nice. We are glad that you generally enjoyed your. We apologize that you found the floor space insufficient for your needs. We invite you to check out our other types of rooms, which offer more space and amenities. We also apologize for the misunderstanding about the tap water. The water is drinkable, and we offer a free bottle of water to all our guests upon arrival and at your departure. We hope you had a good stay in Nice and that you will come back to visit us soon.Kind regards,

Thank you so much for your kind review. We are delighted that you enjoyed your stay at the Hotel Khla. Thanks again for your valued patronage. Yours sincerely,

Thanks,Tim, for your kind feedback. We hope to see you again at the Hotel Khla.Kind regards,

Thank you, GP, for taking the time to let us know your feedback about the Hotel Khla. We are very sensitive to your review.It was an honour for all our team to give you satisfaction during your stay.We hope to see you again very soon among us.Kind regards,

Thank you so much, Keith, for your wonderful review. Your 10/10 means for us that you enjoyed your stay at the Hotel Khla and that we met your expectations in service and quality standards. Thanks again for your valued patronage. From all the team, we wish you a lovely day and we look forward to welcoming you again, here, in Nice.Take care of you.Yours sincerely,

A big thank you, Vivek, for your warm comment after your stay at the Hotel Khla in Nice.What a pleasure to read your review, especially for you your kind words to the staff. We will share with all of them your review.Your satisfaction is our main objective and a such comment is the best reward we can receive from you.We are waiting for you for a new experience in Nice, Cannes or Menton in one the 10 hotels from Summer Hotels Group, all located on the French Riviera.Thanks again for your visit and your confidence.Kind regards,

Thank you, Omar, for taking the time to share your impressions on Expedia. We are sorry that your stay was not up to your expectations because of the welcome during your stay. We have taken note of your comment and we will take your remarks into consideration.Be assured that our team is generally dedicated to the satisfaction of our customers. Please accept our apologies if the service was disappointing for you. We will focus our efforts to seek improvements in these areas.The Hôtel Khla is well appreciated for the quality of its welcome and its services. We hope to be able to welcome you again and have another opportunity to serve you better in the future. Yours sincerely,

Thank you, Saket, for your excellent review! Your satisfaction is our main goal and a such feedback is the best reward you can give us. It was an absolute pleasure for all of us to welcoming you.Thank you again for your confidence and to make the Hôtel Khla your preferred accommodation choice in Nice during this stay in Nice.We look forward to welcoming you again during a future stay.Kind regards,

Thank you, Georgia, for your feedback and for your visit. We look forward to welcoming you again soon.Kind regards,

Dear Marianne,Thank you for taking the time to share your feedback about your previous stay at the Hotel Khla. We are delighted to know that you appreciated the welcome of Patrick and Akhmed. Thank you for mentioning it here, we will share your comments with them.Regarding the breakfast, we are sorry that you were not more satisfied with the buffet, which is generally very popular with our customers.We take note of your disappointment with the room allocated to you: your remarks are however very useful for us to improve our performance. We will not fail to continue our efforts in this direction. For information, since our recent reopening, we are continuously pursuing our room renovation program (this room will be concerned), which will eventually meet your expectations in the near future.Regarding the balcony, the type of room book was a classic room, the room with a balcony is with an additional cost and concerns another type of room (Superior room with balcony).In any case, as far as we are concerned, we were delighted to welcome you among us. We hope to see you again, giving us the opportunity to serve you better in the future.Yours sincerely,

Dear Jack,Thank you for taking the time to provide us your feedback about your recent stay at the Hotel Khla. We take note of your disappointment regarding the room you were allocated: your remarks are however very useful to us to increase our performance. We will not fail to continue our efforts in this direction. For your information, since our recent reopening, we are continuously pursuing our room and bathroom renovation program, which will eventually meet your expectations in the near future. We ask for your patience while we wait for the work to be completed. In any case, as far as we are concerned, we were delighted to welcoming you among us.Yours sincerely,

Thank you so much, Katarina, for your lovely comment! Simply but sincerely a big thank you for your charming feedback: It is a pleasure for all of us to learn that you had a great stay with us. If in addition, our breakfast helped you to well start the day during your stay, then we are even more satisfied than you! We are waiting for you with the same enthusiasm during your future stay on our beautiful city of Nice.Thank you for your visit.Kind regards,

Thank you, Wojciech, for taking the time to let us know your feedback about the Hotel Khla. We are very sensitive to your positive review.It was an honour for all our team to give you satisfaction during your stay.We hope to see you again very soon among us.Kind regards,

Thank you for taking the time to provide us your feedback about your recent stay at the Hotel Khla.We take note of your disappointment about the check-out time fixed at twelve am. We will not fail to continue our efforts in the renovation programm still in progress.In any case, as far as we are concerned, we were delighted to welcoming you among us.Yours sincerely,

Dear Elissa,We take note of your very bad comment but without any explanation. Thanks for your visit, it was a pleasure for us to welcoming you.

Dear Antonio,We are very grateful that you took the time to review your recent experience at the Hotel Khla. We are thrilled to read that you enjoyed our excellent service during your stay.We look forward to welcoming you again very soon. Thanks again for your visit and your kind support.Kind regards,

Thank you very much, Sunita, for your feedback about your recent stay at the Hotel Khla and your positive feedback. We are honoured to have been able to meet glabally your expectations. Thank you for your encouragement and praise for the staff and the good value for money. We hope to have the pleasure of welcoming you again very soon, here at the Hotel Khla. Yours sincerely,

Dear Sharon, We are sorry to hear that your stay with us was not as pleasant as we would have liked it to be. We always strive to ensure that our guests have a comfortable and enjoyable experience while staying with us. We will take your feedback into consideration and make sure that we provide a better service in the future. Thank you for bringing this to our attention. Yours sincerely.

Thank you, Fabrizio, for your kind feedback and for your visit. We appreciate that you made the Hôtel Khla your preferred accommodation choice during your recent stay in Nice!We look forward to welcoming you again soon.Kind regards,

Chère Carole,Nous sommes ravis de lire votre commentaire élogieux et vous remercions d'avoir pris le temps de partager votre expérience à l'Hôtel Khla sur Expedia. Votre satisfaction est notre plus belle récompense et nous sommes heureux que la propreté, le calme de notre établissement ainsi que la disponibilité de notre personnel aient répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement,

Chère Maeva,Merci d'avoir choisi l'Hôtel Khla pour votre séjour à Nice. Nous sommes ravis que vous ayez apprécié l'accueil, le service, le petit-déjeuner et la situation de notre établissement. Nous vous remercions également pour votre commentaire constructif sur la chambre que vous avez occupée. Nous sommes désolés que celle-ci n'ait pas répondu à vos attentes en termes de propreté, de confort et d'insonorisation. Nous vous présentons nos excuses pour les désagréments occasionnés. La bonne nouvelle, c'est que depuis votre venue votre salle de bain a été entièrement rénovée afin d'améliorer notre qualité de service. Nous espérons que vous nous donnerez une nouvelle chance de vous accueillir dans de meilleures conditions. Nous vous remercions encore pour votre confiance et votre fidélité.Cordialement,

Merci, Patrick, pour votre commentaire élogieux sur l'Hôtel Khla. Nous sommes ravis que vous ayez apprécié votre séjour chez nous : Votre satisfaction est notre plus belle récompense et nous la partageons avec toute notre équipe. Nous espérons vous accueillir à nouveau très bientôt avec le même sourire.Cordialement,

Merci Jan Åge, pour votre note de 8/10. Nous sommes très touchés par votre retour et espérons avoir le plaisir de vous revoir prochainement, chez nous, à l'Hotel Khla. Merci de votre visite.

Thank you so much, Andreaz, for your kind review. We are delighted that you enjoyed your stay at the Hotel Khla. Thanks again for your valued patronage. From all the team, we wish you a lovely day and we look forward to welcoming you again, here, in Nice.Yours sincerely,

Cher client,Merci de votre retour sur votre séjour à l'hôtel Khla. Nous sommes heureux de savoir que vous avez apprécié la propreté, notre emplacement et notre accueil. Nous vous présentons nos excuses pour le désagrément causé par le bruit provenant des chambres voisines. Nous travaillons à améliorer l'isolation phonique de nos murs pour garantir une expérience plus paisible et confortable à nos clients. Nous espérons vous revoir bientôt à l'hôtel Khla.Cordialement,

Dear Titiana,Thank you for choosing the Hotel Khla for your stay in Nice. We are delighted to read that you enjoyed our very friendly staff so attentive to your needs. We strive to offer you the best possible service and to meet your expectations. Your satisfaction is our greatest reward.We hope to welcome you again very soon in our establishment. Thanks again for your visit.Yours sincerely,

Dear Svenja, thank you for your kind review of 3/5 on Hotels.com. We are glad that you enjoyed the location, cleanliness and room of our hotel. We apologize for the inconvenience caused by the non-receipt of your medical package. We understand that this is a delicate situation and we should have contacted you as agreed. We hope that you were able to solve this problem and that you had a good stay in the area. We hope to see you again soon at the hotel Khla.Kind regards,

Merci, Arnaud, pour votre excellent retour ! Votre satisfaction est notre objectif principal et votre note de 10/10 représente la meilleure des récompenses que vous puissiez nous offrir. Merci encore pour confiance et de faire de l'Hotel Khla votre choix d'hébergement préféré sur Nice !Nous nous réjouissons de vous accueillir à nouveau lors d'un prochain séjour.Bien à vous,

Thank you, Susanne, for your kind feedback and for your visit. We appreciate that you made the Hôtel Khla your preferred accommodation choice during your recent stay in Nice! We look forward to welcoming you here again soon.Kind regards,

Thank you, Samuel, for taking the time to tell us about your recent stay at the Hotel Khla. We note that you were disappointed with the noise comming from the other rooms.We take note of your comments. They are very useful for us to improve our areas of performance. We will not fail to continue our efforts in this direction.In any case, we were delighted to welcoming you among us and hope to have the privilege of seeing you again soon in better conditions and giving us the opportunity to serve you better.Sincerely yours,

Dear SandraWe take note of your horrible feedback.We are very sorry that we did not meet your expectations during your stay with us. The size of thz bath room depends of the configuration of the room, and the size of the room is in accordance with the dimension indicated on various websites for a classic room. As far as our staff is concerned, we are always very attentive to constructive criticism and but we cannot accept unfounded and destructive criticism. Of course,we ar available to listen to all our customers during their stay. The management team is on site from 7am to 8pm, 6 days a week.For your information, since our recent reopening few months ago, we are continuously pursuing our bathroom renovation programme, which will eventually meet your expectations in a near future. But we need your patience for that... We hope that the rest of your stay in Nice went well.Yours sincerely,

Un grand merci, Jimmy, pour vos commentaires suite à votre récent séjour à l'Hotel Khla. C'est avec grand intérêt que nous accusons réception de votre avis. Nous sommes heureux d'apprendre que tout s’est bien déroulé pour vous. Nous prenons note de votre remarque concernant la taille de votre cabine de douche, adaptée il est vrai à la taille de votre salle de bain. Nous allons prochainement reprendre la rénovation de nos salles de bain, nous ne manquerons pas de vous donner satisfaction sur ce point lors de votre prochain séjour.En tout cas, nous espérons avoir le plaisir de vous revoir, nous donnant l'opportunité de mieux vous servir.Cordialement,

Dear Anonymous Guest,Thank you for your feedback.We are very sorry that we did not fully meet your expectations during your stay with us. The size of your room is in accordance with the dimension indicated on Hotels.com. Concerning our breakfast quality, this is not the kind of feedback we are used to receive and please be assured that, we are very proud of the breakfast proposed to our guests : Concerning fruits you will find every morning fresh squeezed orange juice, sliced fresh fruit, fresh fruit salad, there is even a basket of fresh fruit available! We hope to see you again giving us the opportunity to serve you better.Yours sincerely,

Thank you, Lennart, for your visit at the Hôtel Khla. It was a pleasure to welcoming you. Thanks also for sharing your impressions with other readers of Hotels.com concerning the breakfast service and the welcome of our staff. We will share your comments with all of them. Thanks again for your kind feedback and your continued support.Kind regards,

Thank you for your kind feedback and for your visit. We appreciate that you made the Hôtel Khla your preferred accommodation choice during your recent stay in Nice!We look forward to welcoming you again soon.Kind regards,

We thank you, Elisabeth, for taking the time to tell us about your recent stay with us. We acknowledge receipt of your comments regarding the improvements to be provided in terms of soundproofing. We will submit your comment to our technical department to remedy this inconvenience. We hope to see you again.Yours sincerely,

First of all, Zeynep, let us thank you for taking the time to post your comment on Expedia.Furthermore, we are delighted to hear that you had an excellent stay with us. We are particularly very touched by your kind words to the staff; we will share your review with all of them: Be assured that they will be happy to give you the same attention and the same smile on your next visit.Yours sincerely,

Thank you, Nedjet, for your feedback following your stay with us. We are sorry to hear that our services were not up to your expectations about the wifi.We took note of the improvements you mentioned. We are continuing our efforts in this direction: Our free Wi-Fi is connected to fiber, the access should be facilitated. Thank you again for your comment and we hope sincerely we will have the opportunity to see you again soon and to serve you better in the future.Kind regards,Jacques Ramat - General Manager

Thank you, Ana, for your kind feedback and for your visit. We appreciate that you made the Hôtel Khla your preferred accommodation choice during your recent stay in Nice!We look forward to welcoming you again very soon.Kind regards,

Thanks for your feedback, Jitka.We hope to see you again.Kind regards,

Many thanks, Massimiliano, for your feedback after your stay at the Hôtel Khla. It is with great interest that we acknowledge receipt of your comments. We are delighted to learn that the welcome of staff has met your expectations. We take note of the comment concerning the bad cleaning of the room. We wish to assure you that this isolated case is not representative of our usual services. We hope you will give another opportunity to serve you better on a future stay. Thank you again for your valuable comments and for your understanding.Kind regards,

Thank you, Jacob, for your feedback regarding your stay at the Hôtel Khla. We are delighted to learn that you generally enjoyed your stay with us about service and quality standards in our rooms. Thanks again for your visit and we hope that we will soon have the opportunity to welcome you again.Jacques R.

Thank you very much for your feedback, Emilia following your recent stay at the Hôtel Khla. We are delighted to learn that you generally appreciate your stay with us, but unfortunately for us without wow factor. Thank you for visit and for your support. We hope that we will soon have the opportunity to welcoming you again, giving us the opportunity to show you we can do better.Yours sincerely,

Cher Client anonyme !Nous prenons connaissance de votre horrible commentaire. Nous avons bien compris à travers votre note que vous avez été déçu de votre séjour à l'hôtel Khla. Depuis 5 mois que l'hôtel a été racheté, nous poursuivons sans relâche nos efforts d'amélioration. Nous aurions aimé faire appel à votre patience en attendant la fin des travaux de rénovation. Peut-être aurons-nous l'occasion de dissiper cette impression que vous avez à notre égard lors d'un prochain séjour ?Cordialement,

Merci infiniment Isabelle de votre aimable retour. Nous sommes ravis de lire que votre séjour à l'Hotel Khla ait répondu à vos attentes. Nous sommes très touchés par vos commentaires élogieux. Merci de votre visite et à bientôt pour une nouvelle expérience parmi nous.

Thank you, Elke, for your comment about your recent stay with us. It is with pleasure that we take your remarks into consideration. During your next stay, do not hesitate to get closer to us by email, we will help you to select your room according to your wishes and our availability. Thank you for your interest to the Hotel Khla and for this visit. We sincerely hope to see you soon in Nice!Kind regards,

Thank you, Frank, for the description of your recent stay at the Hotel Khla and for the positive feedback you give. It is an honour for us to have been able to globally meet your expectations. We take note of all the areas for improvement that could have made your stay even more pleasant. We hope to have the pleasure of welcoming you again very soon at the Hotel Khla..Jacques Ramat - General Manager

Dear Ann,We take note of your disappoitment without futher explanation.Yours sincerely,

Thank you for taking the time to let us know your feedback about the Hotel Khla. We are very sensitive to your positive review.It was an honour for all our team to give you satisfaction during your stay.We hope to see you again very soon among us.Kind regards,

Thank you, Perry, for your great comment! It's good to read that you enjoyed your recent stay with us. We hope sincerely to see you soon back at the Hotel Khla.Kind regards,