Ratings based on 1,094 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel with lovely staff

Posted May 27, 2017
Pros: Decor, Ambiance, location
Cons: Pool was a little chilly considering it was heated
Location: a walk/ train trip to the top of the castle is a must, fantastic scenery!
Great location, walking distance to everything to see/ do in Nice. Staff were very friendly and helpful specifically when we requested a late check out which they offered free of charge!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Ocean View

Posted May 15, 2017
Great experience overall. Great upgrade to an Ocean view. Everything was wonderful
Comment from Hotel Management
May 22, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you very much for writing such kind words about your recent stay at the Hyatt Regency Nice Palais de la Méditerranée. It is exceptional to hear that you had a beautiful experience with us. Our hotel is located on the Promenade des Anglais in front of the Mediterranean Sea. It is perfect to explore the city of Nice, the old town and the shopping area that are located just a few steps away. We are looking forward to welcoming you back to the Hyatt Regency Nice Palais de la Méditerranée for your future stays on the French Riviera. Best regards, Floriane Malignon Marketing Communication Manager
3 out of 5
by A verified traveler from CT

Great location, but hotel doesn't meet expectation

Posted Apr 27, 2017
Pros: Ideal location on the promenade d'anglais, concierge was very nice to show me which beach club to use and sights to see. Easy walking to everything in Nice. Pool and spa facilities were good. Nothing amazing though. Cons: Food was very mediocre (breakfast I had - mushy fruit salad, not fresh). Room smelled a bit stale and although I had the balcony, it didn't feel private nor was the view that great (lots of buildings /walls around it). Bathroom was a bit old looking and water was either super hot or lukewarm. Basically I just feel that the price was over inflated for the actual prestige and quality of the place. Did not feel like a luxury hotel to me.
Comment from Hotel Management
May 18, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you very much for writing a review on Expedia about your recent stay at the Hyatt Regency Nice Palais de la Méditerranée. It makes us extremely happy to know that you enjoyed the location of the hotel on the Promenade des Anglais, the comfort of our pool and facilities, and the professionalism of our Concierges. However, we are absolutely sorry to learn that the hotel did not meet your expectations regarding your room and the quality of your breakfast. Your feedback is essential for us to improve your future experience. Please rest assured that the comfort and satisfaction of our guests are always our priority and we would cherish the opportunity of welcoming you back to our hotel to demonstrate this. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
A very stylish hotel in an excellent location with stunning views of the sea in the front facing rooms and excellent and friendly staff.
Comment from Hotel Management
May 18, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you for taking the time to share with us your feedback about your last stay at the Hyatt Regency Nice Palais de la Méditerranée. We are very happy to learn that you enjoyed the professionalism of our staff, the central location of our hotel on the Promenade des Anglais, and the amazing view from your room. We hope to welcome you back to the Hyatt Regency Nice Palais de la Méditerranée during your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Decent hotel in a lovely city

Posted Apr 14, 2017
Pros: Location great, staff friendly.
Cons: Rooms are small, low ceilings.
Location: Nice is beautiful, warm, I couldn't recommend too highly. Worth taking the bus tour, walk the promenade. But don't bother visiting Monaco!
Nice is great, calm, warm, friendly. Hotel is OK, not cheap and room ceilings are low in the modern style despite the hotels classical facade.
Comment from Hotel Management
May 12, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review on Expedia following your recent stay at the Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to learn that you enjoyed your stay and more specifically our perfect central location and the professionalism of our hotel staff. However, we are disappointed to hear that our rooms did not meet your expectations. The hotel has different categories of guest rooms and suites with a view over the sea or the city and surrounding mountains. During your next visit, we invite you to contact our Reservations Team in order to find the room category that suits you. Rest assured that the comfort and satisfaction of our guests are always our priority and we would cherish the opportunity of welcoming you back to our hotel to demonstrate this. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel

Posted Apr 12, 2017
Close to everything. No need to rent a car. The transportation is good. The hotel is located right in the center of the city. The train will take you to every where. High traffic.lot to see and hard to find parking lot.
Comment from Hotel Management
May 12, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Nice Palais de la Méditerranée. We are really pleased to hear you had an enjoyable stay thanks to our central location. Located on the Promenade des Anglais, our hotel is conveniently situated to discover the main attractions of Nice and to explore the French Riviera from Cannes to Monaco. We hope to welcome you back soon to the Hyatt Regency Nice Palais de la Méditerranée during your future travels to the French Riviera. Best regards, Floriane Malignon Marketing Communication Manager
1 out of 5
by A verified traveler from New York, NY

Terrible Staff

Posted Apr 6, 2017
My stay was enjoyable, for the most part, up to the last day. I was intentionally targeted (more like profiled) by the hotel security guard, who was adamant about his inquiry as to the reason I was simply sitting in the lobby of the same hotel I've been staying at for the past 5 days. Sitting my immediate proximity, were two 'guests' of the hotel who were deliberately passed over because I assume their appearance provided them legitimacy. My job takes me throughout the world and I've stayed at many Hyatt properties. Unfortunately, after this stay I won't be staying at any one of the Hyatt portfolio of hotels. Furthermore, I'll make it my mission to spread to word to friends and family to avoid any Hyatt affiliated properties. I truly hope someone else isn't treated in such a disgusting manner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Beautiful hotel across the street from the sea. Only one restaurant/bar on site, but it is very nice and with the hotel being centrally located there are hundreds of food and drink options within walking distance.
Comment from Hotel Management
May 12, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you for your review on Expedia, following your recent stay. It was a pleasure to welcome you to the Hyatt Regency Nice Palais de la Méditerranée and we are very happy to hear that you enjoyed the beauty of our impressive façade and your dining experience. We look forward to welcoming you again to our hotel during your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Ideal location, close to all attractions.

Posted Mar 13, 2017
Very helpful, friendly and professional staff. Great heated pool which is part covered. Great facilities and views from the hotel.
Comment from Hotel Management
Apr 14, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Nice Palais de la Méditerranée. We were very happy to welcome you to our hotel and we are very pleased to learn that you had an enjoyable stay thanks to our central location, the professionalism of our hotel staff, and the calm of our outdoor-indoor pool overlooking the sea on our terrace. We hope to welcome you back to the Hyatt Regency Nice Palais de la Méditerranée for your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SJC

Classy hotel by the sea

Posted Feb 26, 2017
Stayed here with my family for 4 nights to celebrate a special birthday! Excellent hotel with all the modern comforts in a good location to everything. Situated on the promenade des anglais with a 15 min walk to the old train and station from where we visited Monaco, Antibes and Villefranche. My recommendation is to have breakfast included in your room rate as this was suberb and everything you could want is on offer each morning.
Comment from Hotel Management
Mar 1, 2017 by Marketing Communication Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to share your experience at the Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel to celebrate a special birthday and we are glad to hear that you enjoyed the comfort of the hotel, our central location and the quality of the buffet breakfast. Please be assured that we have shared your feedback with all of our teams, as making your stay memorable is our priority. We thank you for your recommendation and hope to welcome you back very soon to the Hyatt Regency Nice Palais de la Méditerranée during your future stays on the French Riviera. Best regards, Floriane Malignon Marketing Communication Manager