Ratings based on 818 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from München

Wunderbare Lage des Hotels direkt am Meer

Posted Apr 23, 2016
Pros: wir bekamen ein Upgrate - vielen Dank dafür - die Lage - der Blick aufs Meer herrlich!
Location: die Haltestelle der Busse in Sichtweite, man ist schnell und günstig in der Altstadt, bei Museen und Sehenswürdigkeiten
wir bekamen ein schönes Zimmer mit Blick auf das Meer,,an der Rezeption waren sehr freundliche und hilfsbereite Damen und Herren, im 7, Stock ist ein Schwimmingpool mit komfortablen Liegen zum Relaxen, es ist ganz oben ruhig, man merkt nichts vom Verkehr auf der Promenade d'Anglais. Ich werde das Hotel meinen amerikanischen und englischen Freunden empfehlen, vielleicht komme ich auch gerne bald wieder.
Comment from Hotel Management
Apr 25, 2016 by Régine Kruger, Hotel Management
Dear Guest, Thank you for having taken the time to share with us your concerns regarding your recent stay at our property. We are happy to read that you have appreciated your visit and we thank you for your nice comments concerning our overall hotel services and staff. We really hope to welcome you again in the near future. Eric Van Dalsum General Manager
4 out of 5
by A verified traveler from Österreich

Schönes Hotel in Strandnähe

Posted Apr 21, 2016
Pros: Das Zimmer mit dem direkten Meerblick und die Dachterrasse mit Pool
Es war ein Kurzaufenthalt - Frage per Email vorab wurde schnell und kompetent beantwortet. Check in, Service, Concierge - sehr gut.
Comment from Hotel Management
Apr 22, 2016 by Regine Kruger, Hotel Management
Dear Guest, Thank you for having taken the time to share your experience with us and thereby providing a valuable feedback on quality and service. We are happy to read that you have appreciated your recent stay and we thank you for your nice comments concerning our overall hotel services and staff. We hope to welcome you back in the near future. Eric van Dalsum General Manager
5 out of 5
by A verified traveler from Edinburgh

Nice hotel right on the beach.

Posted Apr 15, 2016
Pros: Stylish, chic yet not too formal or OTT.
Cons: Food prices are expensive, however, that seems to be the case throughout Nice.
Location: On the main route into town, it is walkable but takes about 30 mins, buses are so regular that this is not an issue.
Lovely hotel, friendly staff, amazing views of the bay. The rooftop terrace came into its own as the weather was glorious. Transport links into town are good. It is well served by local buses and taxis but beware taxis are expensive especially to and from the airport.
Comment from Hotel Management
Apr 18, 2016 by Regine Kruger, Hotel Management
Dear guest, We thank you so much for having taken the time to share your experience about your recent stay in our property. We thank you as well for the great comments regarding our overall services and staff. We can assure you that you feedback will be taken in consideration in order to help us make improvements and to serve you better in the future. We hope to welcome you back very soon. Eric van Dalsum General Manager
4 out of 5
by A verified traveler

Nice hotel but a little corporate

Posted Apr 10, 2016
Good hotel in promenade but a good 10 mins on bus into centre of Nice. The hotel staff are good and we had a clean and quiet room at the back. I bought a 7 day bus pass which was perfect for short trips into town morning and evening . The pool terrace on top floor has stunning views of the bay . Food and drink prices were quite high which reflects the corporate clientele .
Comment from Hotel Management
Apr 11, 2016 by Regine Kruger, Hotel Management
Dear Guest, We are happy to read that you have appreciated your recent stay and we thank you for your constructive comments concerning our overall hotel services and staff. Your feedback will be taken in consideration in order to help us to improve our services and to serve you better in the future. We are looking forward to welcome you back soon. Eric Van Dalsum General manager.
5 out of 5
by A verified traveler

Nice hotel close to the beach

Posted Apr 10, 2016
Pros: View and hotel condition.
Location: Close to the sea
Million dollar view of the sea. Cool balcony. Bilingual staff were very pleasant at checking in. The hotel is located a couple miles from city center. Boardwalk right outside the door. Recommended to all.
Comment from Hotel Management
Apr 10, 2016 by regine.kruger, Hotel Management
Dear Guest, We are so pleased you had a good stay, thanks for sharing your feedback. We look forward to your next stay. Eric van Dalsum General Manager
3 out of 5
by A verified traveler from berlin

Der Fernseher war kaputt...und wurde n. getauscht

Posted Mar 30, 2016
Pros: Es war bestenfalls ok..mehr nicht
Cons: Renovieren...und schauen, daß alles funktioniert, wofür man bezahlt...
Location: direkt an einer sehr lauten strasse
Ein alter, in die Jahre gekommener Kasten...Bar auf dem Dach, Fitness etc. schliessen schon relativ früh...das Bad war nicht wirklich sauber...und der Fernseher kaputt...konnte dann vom Personal auch nicht durch einen Neuen ausgetauscht werden...also: Daumen runter...
Comment from Hotel Management
Apr 4, 2016 by regine.kruger, Hotel Management
Dear Guest, We regret also that your stay did not entirely correspond to your expectations; however, we thank you for having taken the time to inform us. We have also taken good note about your observations regarding your room, the decoration, the quality and the availability of the television channels. We kindly inform you that the entire television system and TV are changed this month which are unfortunately generating some inconveniences and the room renovations are also planned in the near future. We can assure you we take your comments seriously, and we will do everything in our power to make sure they do not happen again. We apologise for all the inconveniences you encountered and assure you this is not the usual standard here. We hope we get the chance to show you this in the future. Eric van Dalsum General Manager
5 out of 5
by A verified traveler

Stunning View that comes with great value

Posted Mar 23, 2016
Pros: I love the view from the room. Stunning sea view.
Cons: The location was a bit far from central shops and restaurants.
Location: 30 mins walk you have all the shops and restaurants.
The hotel staff were very friendly and helpful. We arrived early and managed to get early check in. I asked for a room upgrade and the hotel accomdated to my requirements. The facilities at the hotel was great. Stunning rooftop pool with a view to go with it. Only thing that was a downfall was the location of the hotel, it was about 30mins walk to the main area that had shops and restaurants. I would definitely go back and stay there.
Comment from Hotel Management
Mar 24, 2016 by regine.kruger, Hotel Management
Dear Guest, Thanks for taking the time to share your positive feedback and we regret that the location of the hotel did not entirely fit to your expectations. We hope to have the pleasure to welcome you back. Eric van Dalsum General Manager
5 out of 5
by A verified traveler from Bournemouth

Excellent Hotel.

Posted Mar 17, 2016
Pros: Location
Location: The public transport helps to go anywhere in the city
The location of the hotel is very good in a calm area in Promenade Des Anglais, with convenient public transport links. The staff are friendly and helpful. The hotel is immaculately clean. The room is beautifully decorated and is user friendly. The restaurant serves limited but very tasty meals.
Comment from Hotel Management
Mar 19, 2016 by regine.kruger, Hotel Management
Dear Guest, Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to welcome you again in the near future. Eric van Dalsum General Manager
1 out of 5
by A verified traveler

Seafront hotel on the main promenade

Posted Mar 10, 2016
Cons: Customer Service and Rooms need updating
Location: Walk on the promenade, walk to the old town, beach
Hotel is about a mile away from the town centre and located on the promenade. Room decor is old and needs updating, not the kind of quality you would expect from a Radisson. Hotel Concierge is awful and the general customer service is poor.
Comment from Hotel Management
Mar 10, 2016 by regine.kruger, Hotel Management
Dear Guest, We are regret that your stay did not entirely correspond to your expectations as well as the location of the hotel. However the geographic situation is clearly indicated on our hotel website. We have taken good note about your observations regarding the decoration and the furnishing of your room and the room renovations are planned in the near future. We kindly inform you that the lobby area with restaurant and bar as well as the meeting spaces on the ground floor have already benefit of a complete renovation. Your comments in relation to the staff attitude deserve also our full attention and we can assure you that improvements will be done to remedy to this kind of issues and review immediately the behavior of the staff which does not match to our service philosophy "Yes I Can". We can only apologise for your experience and assure you this is not the usual standard here. We hope we get the chance to show you this in the future. Eric van Dalsum General Manager
5 out of 5
by A verified traveler from Paris

Magnifiiiiiik situation sur bord de mer

Posted Feb 13, 2016
Superbe hôtel avec services adéquats sauf le hammam mal programmé pour un moment de détente! !! Personnel attentionné et discret, nous reviendrons sûrement.
Comment from Hotel Management
Feb 15, 2016 by regine.kruger, Hotel Management
Cher Client, Nous vous remercions pour vos commentaires positifs suite à votre séjour. Nous vous assurons que vos commentaires seront pris en considération et vont nous permettre d'améliorer nos standards de qualité pour mieux correspondre à vos attentes lors de votre prochaine visite. Eric van Dalsum Directeur Général