Ratings based on 387 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from UK

OK but too far out

Posted Nov 3, 2016
Pros: Room
Cons: Service and proximity from at own centre
Location: Too far from town centre but great bus service and convenient for airport
Room fine and clean; tea coffee selection (in room) poor; replenishment of tea / toiletries poor and stingy - we had to request 2 teabags in double room; pleasant rooftop pool area but no service although weather pleasant - we had to fetch our own drinks from ground floor bar (in swimwear); this hotel is a good 2 miles from the town centre - handy for the airport - Promenade des Anglais is a very long road! - having said this there is an excellent bus service and it is a pleasant walk along the prom.
Comment from Hotel Management
Nov 3, 2016 by rk, Hotel Management
Dear Guest, Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion, something went wrong. We can assure you that your comments regarding the refilling of the in-room amenities as well as the service at the pool area will be taken into consideration and will help us to improve our services standards. We can only apologise for your experience and assure you this is not the usual standard here. We hope we get the chance to show you this in the future. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A bit isolated from amenities

Posted Oct 3, 2016
Pros: Friendly helpful staff.
Cons: Shower is not friendly to those with any mobility impairments. It has a high tub wall to step over, though they do have grab bars.
My conference venue was originally about a 15 minute walk from the Radisson when I booked but changed the week before the conference to the Palais Mediterranee (Hyatt) nearer to the other end of the Promenade des Anglais. Hotel is fine with modern facilities. Internet was solid. Nothing around for food (particularly on the weekend) outside of the hotel whose pricing for things like breakfast was high. There are a few small storefronts and a few tiny places to eat (e.g., Pizza/salad, Kebabs) on the city side but nothing very appealing nearby. Concierge was helpful in locating a laundromat (pretty unattractive too) and booking a tour for us. Neighborhood is not particularly attractive once off the Promenade des Anglais. Construction was taking place for city plumbing on the city side of the hotel so noisy for the first few days. You can get to more interesting areas of Nice fairly easily with buses on the Promenade des Anglais just across the street from the Radisson Bleu. Buy a week pass for best value (e.g., at the airport when you arrive).
Comment from Hotel Management
Oct 4, 2016 by rk, Hotel Management
Dear Guest, We are happy to read that you have globally appreciated your recent stay and we thank you for your constructive feedback concerning our overall hotel services and staff. We regret that the location of the hotel did not correspond to your expectations, however the geographic situation is clearly indicated on our hotel website. Your remarks regarding the accessibility of the shower deserve our full attention. We can assure you that your comments will be taken in consideration in order to help us make constant improvements so as to offer you a better service. We apologise for all the inconveniences and we hope to have the pleasure to welcome you back in the near future. Eric van Dalsum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Oct 1, 2016
Pros: Excellent breakfast
Location: Has a private beach with umbrellas and food
Very nice, clean, hotel with an excellent breakfast. It is a fairly long walk to the main tourist areas in Nice but there are plenty of taxis and buses to get to your destination
Comment from Hotel Management
Oct 3, 2016 by rk, Hotel Management
Dear Guest, We thank you very much for your 5-star review and we are delighted to read that you have had such a good stay. We will be pleased to welcome you back soon. Eric van Dalsum General Manager
3 out of 5
by A verified traveler from UK

Expensive and over charge

Posted Sep 30, 2016
Well we had breakfast at a ridiculous price. The breakfast was rubbish raw scrambled eggs and the bacon burnt to a crisp.. Staff are miserable and we're not happy faces and should be more helpful I will not stay here again ever.. Food menu also should be more choices..
Comment from Hotel Management
Oct 3, 2016 by rk, Hotel Management
Dear Guest, We are very sorry that you did not appreciated your stay, however, we thank you for having taken the time to share your experience. We regret that we did not live up to the service standards for our food & beverage services, especially, the food quality at breakfast, the value for money as well as the menu choice at our restaurant. Your feedback regarding the helpfulness and friendliness of the staff also deserve our full attention. We can assure you we take your comments seriously, and we will do everything in our power to make sure they do not happen again. We can only apologise for all the inconvenience you encountered and we hope that you will give us a second chance on the occasion of your next visit to South of France and Nice. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from from london

Friendly staff, great views but expensive food

Posted Sep 28, 2016
Really really friendly staff and pretty hotel Amazing sea views Nice rooms and great mini bar and toiletries Road noisy into the night Nice pool area and sun trap but really expensive to buy a pool side drinks - 2 X cokes 12 euros. Same with breakfast 24 euros for a basic breakfast which eggs were cold and quality low. (Dirty plates / bad service / not worth the money) We ate at the roof restuarnt and beach restaurant both the food was really great and service really good and location amazing with great views but again very expensive. But food was good. This hotel is 15min drive from the old town where you want to go out in the evening to eat. Bus 1.5 euro and really easy to get from outside the hotel and just one straight road to old town and über was easy to get also and you got really nice über cars. Overall I would stay st this hotel again
Comment from Hotel Management
Sep 30, 2016 by rk, Hotel Management
Dear Guest, Thanks for your positive comments, it’s great to hear you had such a good stay! However, we regret that we did not live up your expectations regarding the breakfast service quality and we apologise for all the inconveniences. We can assure you that your feedback will be taken into consideration and help us to serve you better in the future. We look forward to your next stay. Eric van Dalsum General Manager
3 out of 5
by A verified traveler from Plainfield, IL

Not the best location; room needs repair

Posted Sep 21, 2016
Pros: View
Cons: Bathroom needs updating
Location: Location is not central to restaurants, etc.
We were greatly looking forward to seeing our room, as we'd booked an ocean view. We were not disappointed with the view, but were with everything else. This was our first trip to Nice so we didn't realize how far away this hotel was from all the activity, restaurants, etc. If we were to go again, we'd definitely be further down on the promenade...as there wasn't anything around the hotel. As to the room itself, it's very loud because of the traffic on the street, but the double patio door does cut it down some. The bathroom needs help - the tiles were broken / cracked / loose on the floor & the fixtures were all outdated compared to other hotels we were in in France. On a positive note - it was the most comfortable bed, of the 4 hotels we visited in France.
Comment from Hotel Management
Sep 26, 2016 by rk, Hotel Management
Dear Guest, We are happy to read that you have globally appreciated your recent stay and we thank you for your constructive comments concerning our overall hotel services and staff. We regret that we did not live up your expectation regarding the location of the hotel as well as the condition of the bathroom. We apologise for all the inconveniences and we can assure you we take your comments seriously and we will do everything in our power to make sure they do not happen again. We hope to have the chance to welcome you again. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from cambridge

Lovely area abput 30-40 mins walk to centre.

Posted Sep 17, 2016
Thoroughly amazing experience and pleasant comfortable stay
Comment from Hotel Management
Sep 18, 2016 by regine kruger, Hotel Management
Dear Guest, Thanks for your positive comments, it’s great to hear you had such a good stay! Eric van Dalsum General Manager
2 out of 5
by A verified traveler

OKAY Experience

Posted Sep 11, 2016
Pros: rooftop bar and pool
Cons: needs a renovation, rooms are very dated
Location: good because of the beach location but far from all going on
the hotel is on the beach with a rooftop pool and bar which are the great pros. But its at the whole beginning of the promenade, which is surrounded by residential buildings which makes it a pretty inconvenient location to easily explore the city. Although the room is clean, it was very dated. The bathroom floor was falling apart, made a noise but just covered by a towel. I wouldn't stay here again as the hotel is in need of a renovation. The staff was all extremely friendly.
Comment from Hotel Management
Sep 12, 2016 by regine kruger, Hotel Management
Dear Guest, We thank you for having taken the time to share your experience. We have taken good note of your remarks regarding the decoration of the rooms and the condition of the bathroom. We can assure you that we take these problems very seriously and will do our best to make improvements. We present you our sincerest apologies. We also feel sorry that the location of the hotel did not live up to your expectations however, the city center can be reached with local city buses for only 1,50 Euro (one way). We hope to have the opportunity to welcome you back in the future. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Very expensive though.

Posted Sep 10, 2016
Grear hotel. Fantastic roof top pool, bar & restaurant. Overpriced though.
Comment from Hotel Management
Sep 12, 2016 by regine kruger, Hotel Management
Dear Guest, Thank you so much for your review! We are very happy to read you enjoyed your stay with us however; we kindly inform you that our prices are benchmarked with others hotels in Nice. Please note that our prices are very competitive considering our offer, especially the unique sea front setting and view over the Baie des Anges. We do hope to welcome you back very soon. Eric van Dalsum General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location ,

Posted Sep 7, 2016
Hotel was clean and breakfast was perfect. Food / drinks really expensive. Taxi to the airport in excess of 20 euros for 5 min travel . Better to take the bus for 1.50 euro
Comment from Hotel Management
Sep 8, 2016 by regine kruger, Hotel Management
Dear Guest, Thank you for sharing your experience. We are very glad to know you enjoyed your stay with us however, we regret that the value for money regarding the food and beverage did not live up to your expectations. Please note, that our prices are benchmarked with other hotels in Nice. We truly hope to welcome you back in the future. Eric van Daslum General Manager