Ratings based on 188 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Getting old?

Posted Oct 26, 2016
Maybe it was the luck of the draw, but in a two day stay, to have one of two elevators out, no cold water for 12 hours, and intermittent TV access of English channels did not endear us to this hotel. Also the temperature control in the room was nonexistent, having to leave the patio door open to cool down. Staff were great though.
Comment from Hotel Management
Oct 27, 2016 by michel, Hotel Management
Bonjour Thanks a lot for taking the time to post your comments; we did have some difficulties with a broken pipe and we had to cut the cold water, although the hot water was running; I do apologize for this and -as you mention- our staff tried to be as responsive as possible during this incident We are changing our lifts to improve and enlarge them Again I am sorry about these difficulties which as you said was "bad luck" We would be happy to welcome you back anyway have a splendid evening
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

So happy we came back for more, twice.

Posted Oct 23, 2016
Location: See previous comments.
I am not a great fan of hand held shower heads, however the overall rating of the en-suites is top notch. The friendly, helpful staff encountered at check-in are the best feature of the hotel. Closely followed by the eighth floor, great bar, great pool, great sun-deck, great restaurant and breakfast room. All these features were greatly appreciated. The hotel is well placed, being only a short walk from the esplanade, the best feature of Nice. Great value for money.
Comment from Hotel Management
Oct 28, 2016 by michel, Hotel Management
bonjour thanks for your kind comments... even more precious when coming from a repeat guest ! we look forward to welcoming you again, and you can join us on our Face book page have a splendid evening
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Sep 14, 2016
Pros: Location
Cons: Lick of paint on bathroom door frame.
Location: The beach is close, together with plenty of bars and eating places.
Good hotel in central location, easy to get from airport by bus or train. 10 minute walk to the market and old town, 5 minutes from beach. Good facilities at hotel and a restful night. Bathroom had separate shower and a whirlpool bath. Relaxing views from balcony.
Comment from Hotel Management
Sep 17, 2016 by michel, Hotel Management
Bonjour thanks a lot for your kind comments ! we look forward to welcoming you again, in the meantime please join our facebook page thanks michel
1 out of 5
by A verified traveler from san diego

Smells , black mold on ax went on the ceiling

Posted Sep 11, 2016
Very disappointing , your rating misleading Never go back there again
Comment from Hotel Management
Nov 10, 2016 by michel, Hotel Management
bonjour I am sorry about this inconvenience; Nice is a very humid city and it can happen, but we should indeed have seen it and cleaned it We hope to welcome you again, nevertheless: you would find our best conditions on our splendid - nice . com site have a splendid day michel
4 out of 5
Recommended
for Couples
by A verified traveler from lliverpool uk

Very good location to beach ,shops and bars.

Posted Aug 19, 2016
Pros: Location, nice pool bar area. And good spa.
Cons: Prices,
Location: Plenty to do all over the town.to many to list, not really suitable for children,
Very good.bus and train services are very good wherever you want to go.close to old town.bitof a walk to the port but enjoyable, lots of history to the town overall great experience.
Comment from Hotel Management
Aug 19, 2016 by michel, Hotel Management
Bonjour Thanks a lot for your kind review; it was a pleasure to have you and we hope to welcome you again: keep in touch on our Facebook page : Splendid Hotel & Spa Nice thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A great place for a base in Nice

Posted Aug 17, 2016
Pros: The location, the staff and the roof terrace.
Cons: The tiling in the pool could do with a thorough clean and more sunbeds are needed
Location: It is a 5 min walk to the Promenade des Anglais and the sea and a 20 min walk to the old town.Fantastic restaurants are everywhere.
The Splendid may not look imposing from the outside but it is in a great location, 5 minutes from the sea and there are numerous good restaurants in walking distance. The hotel staff are very helpful, particularly the concierge and do all they can to make your stay enjoyable. The little pool on the roof is great for a quiet swim but there can be competition for a sunbed and people don't always play fair ! However, there are enough suntraps on the different levels for everyone to have a space to relax. The food and drink served on the roof terraces is very good and quite reasonably priced, particularly during Happy Hour in the early evening Mon-Fri. The rooms are clean and comfortable and it is lovely to have a balcony to sit out on in the early evening, glass of chilled rose in hand.
Comment from Hotel Management
Aug 18, 2016 by michel, Hotel Management
Bonjour thanks a lot for your kind comments; we look forward to welcoming you again and in the meantime join us on Facebook: Splendid Hotel & Spa Nice thanks
3 out of 5
by A verified traveler from Texas

Average Hotel

Posted Jul 16, 2016
It took forever for them to find my reservation when I arrived. The staff was not extremely friendly. The room was kind of old and the bathroom floor and fixtures were below average. I asked the front desk about whether any of the TV channels were English. The reply was "I don't know did you try them all?" I would not choose to return to this hotel.
Comment from Hotel Management
Jul 30, 2016 by mcihel, Hotel Management
Bonjour Thanks for also posting your comments on Expedia. Again I cannot but apologize for this answer, but the list of channels in the room directory that is in your room; indeed we have a lot of channels on TV and it can be confusing ! We look forward to welcoming you again, nevertheless ! have a splendid day michel
5 out of 5
Recommended
for Everyone
by A verified traveler from Southport, UK

Excellent hotel, very good location

Posted Apr 24, 2016
Pros: The staff, the location, the room size
Cons: Our room was a little noisy at night when bin collection was taking place
Location: There is so much to do and see in Nice including museums, forts and cathedrals. There are numerous beautiful small villages easily accessible nearby
This is an excellent hotel in a prime location only ten minutes walk from the beach and Promenade des Anglais, and ten minutes walk the other way from the train station. The rooms are large and well equipped. The staff could not have been more pleasant and helpful. We had room service one evening and the food was excellent and delivered very promptly. We would thoroughly recommend this hotel and will be visiting again next year
Comment from Hotel Management
Aug 11, 2016 by michel, Hotel Management
bonjour Thanks for your kind comments ! We hope to welcome you again soon, and to see you on our Facebook page have a splendid day michel
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Great location

Posted Apr 22, 2016
Very good hotel in great location. All staff we dealt with eere exceptionally helpful and friendly. Highly recommend this hotel.
Comment from Hotel Management
Aug 13, 2016 by michel, Hotel Management
Bonjour Thanks a lot for your kind comments; we look forward to welcoming you again: please like our Facebook page Splendid Hotel & Spa Nice have a splendid day michel
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel near to beach and station

Posted Apr 17, 2016
Pros: Good restaurant and like the rooftop facilities including hot tub
Have stayed at this hotel before as good location and facilities
Comment from Hotel Management
by michel, Hotel Management
Bonjour Thanks a lot for your kind comments; we look forward to welcoming you again: please like our Facebook page Splendid Hotel & Spa Nice have a splendid day michel