Ratings based on 107 Verified Reviews

2.8 out of 5
41% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from uk

Basic facilities but excellent location

Posted Jul 31, 2017
The hotel is situated at a great location. Very near the bus n train station. Food, supermarkets, shops all near. We emailed the recpetion and recieved prompt replies regarding travel and our late chack in. However the hotel was in need of some modernisation. The room was quite basic and hadnt been cleaned once during our 4 day stay despite letting the staff know. We booked a family quadruple room and it had a shower cubicle not a bath. Staff was friendly and helpful.
Comment from Hotel Management
Aug 1, 2017 by hugues, Hotel Management
Dear Habzaki, Thank you for your feedback, i am happy if you have enjoyed globally your stay, the location and the staff in particular. I am sad if our organisation failed for the room cleaning - i will see with my team how to improve it. (it seems we have problems to follow mid-stay cleaning, when some guests ask us to come later during the day which is sometimes complex to follow-up ; we will work on this point, thank you for your feedback). About te product itself, we will fully renovate the hotel this automn... and no later than this July 2017, we have provided 24 new beds of high comfort ( but not in family rooms where it will be provided in November), new fridge, tea and coffee facilities everywhere, new pillows everywhere... and we are going on to improve everything step by step! Thank your for your understanding. We are sorry to have received a score of 3/5, so we are going to work hard in order next guests doesnt' leave our hotel with the same feeling! Warm regards, Hugues
2 out of 5
by A verified traveler

Bad Hotel

Posted Jun 8, 2017
I sent two employees to this hotel and to my horror they found a dirty room with blood stains all over the bathroom walls, dirty beds etc I then had to pay a fortune to relocate them Do not stay in this hotel
Comment from Hotel Management
Jul 5, 2017 by Hugues, Hotel Management
Hi Joe Sapak, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon,
3 out of 5
by A verified traveler

Posted Oct 2, 2015 on Hotels
it was fine for a night or two! great location
2 out of 5
by A verified traveler

Posted Aug 14, 2015 on Hotels
Hotel is very noisy. Service was good and room was clean. Location is absolutely perfect!
Comment from Hotel Management
Jul 5, 2017
Good Afternoon, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon, Hugues
1 out of 5
by A verified traveler from Bicester, UK

Scary and uncomfortable

Posted Aug 13, 2015
Cons: The lift. The room decor, bathroom cleanliness, lighting.
Location: in a run down area but close enough to tramway and station to make a quick getaway
Arriving late in the evening, the reception was small, dark and dingy. The receptionist was gruff and abrupt. No information about the hotel was given. The lift was tiny - just enough room for one person and a suitcase. The floor was dark and it was difficult to find the lights or the room. The room was small and cramped and the bathroom was dirty and smelly. The air conditioning was freezing.
Comment from Hotel Management
Jul 5, 2017 by Hugues, Hotel Management
Hello Dahjoh, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon, Hugues
1 out of 5
by A verified traveler from canada

Do not recommened this AT ALL

Posted Aug 4, 2015
The staff were friendly at first but it seamed as though they were incompetent. By our 2nd night there were bed bugs and by third nights we had bites all over our body. Staff said "they'll look into it"...they got back the next day and saying they couldn't do anything (change rooms etc) but they could "call the tush tush people" (guess they meant exterminators?) ,and now 1 week later I am still dealing with the itch and swelling of the bed bugs. the shower was clogged and shared bathroom garbage was not changed for the 3 days we were there. Very upset, and ruined our stay at Nice.
Comment from Hotel Management
Jul 5, 2017 by Hugues, Hotel Management
Hello fatemah, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon Hugues
1 out of 5
by A verified traveler

Posted Jul 20, 2015 on Hotels
Comment from Hotel Management
Jul 5, 2017
Hello, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon Hugues
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Very central Hotel

Posted Jul 15, 2015
Pros: The hotel staff were very helpful especially MOMO who spoke good English and was always happy to help with numerous enquiries.Hotel very central.
Cons: Breakfast rather limited.
Location: Hotel central to all attractions in Nice,
I booked a family room with my son and grand-son.The room and private bathroom was well serviced every day with clean towels.The beds were comfortable.The hotel was near the station and trams.The main promenade in Nice was 2 minutes walk away.
2 out of 5
by Sebastian from Dublin

Posted Jun 25, 2015 on Hotels
The good thing about this hotel is definitely location. Near to train station, especially beneficial if you want to travel to Cannes, Monaco by train. Walk able distance to beach and city center. If you are looking for a good rest after a busy day, this hotel is not for you. The en suite room was claustrophobic and could be heard noisy guests wandering between rooms and shared bathroom on the corridor.
Comment from Hotel Management
Jul 5, 2017
Hello Sebastian, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon, Hugues
3 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Posted Jun 21, 2015
Very small room. Great location, near Gare Nice-Ville and waterfront. Great staff.
Comment from Hotel Management
Jul 5, 2017 by Hugues, Hotel Management
Hello R, Since June 29, 2017, a new team has taken over the Hôtel du Centre’s management. Very motivated, with a great attention to quality and customer satisfaction (we also manage Ajoupa, 2nd on Tripadvisor with 1000 reviews). Great changes are already visible (new beds, new pillows, new fridge, tea and coffee offered in the rooms, new breakfast served on the terrace ... etc) with a great attention to cleanliness (a painter has already passed ...) and important works are planned this fall to improve soundproofing and comfort. Our promise of the hotel du Center: small rooms 2 * very clean, really well located in the center of Nice, with excellent service with some tips and a great attention to the satisfaction of our customers. Our goal is to be the right plan in the heart of Nice! We are sorry that you have not enjoyed your stay, but we hope you will come back to discover our new face and our new team for a future stay! Follow us on FB, Instagram or via our official website to discover the new Hôtel du Centre ... See you soon