Ratings based on 176 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Shawnee KS

The beach to ourselves!

Posted May 21, 2017
Secluded individual units on a large beach. Awesome service, food and drinks! Beautiful sunsets. Howler monkeys and iguanas. Highly recommended.
Comment from Hotel Management
May 25, 2017 by Hotel Sugar Beach , Hotel Management
Dear David hope you are well Thank you for choosing the Sugar Beach Hotel for your stay. We are glad to know that you had a good time with us and enjoyed our facilities We hope they come back soon regards
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose, c.r.

peaceful hotel in front of the beach

Posted Apr 17, 2017
Pros: tranquility
Cons: i think rooms needs bigger closets. some rooms needs improvements
Location: many restaurants, many beaches, many hotels, but the concept of sugar beach is unique
the place is beautiful. you feel you are in the middle of the nature, you can hear monkeys, see different kind of birds, the beach is almost private hotel staff is very nice. the food is simple but good. we want to come back soon
Comment from Hotel Management
Apr 17, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing to Sugar Beach Hotel for your stay and give us the opportunity to provide you our hospitality We are very happy to know that I enjoy your holidays with us Your comments are very important to us and help us continue to improve Thank you very much
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Location Location

Posted Apr 12, 2017
Pros: Liked everything. Nice pool just steps from the room.
Cons: Natural fruit juices should be included with breakfast.
Location: Sol y Mar restaurant is one k.m. south. Parking for Playa Danita is one k.m. north.
Perfect location to enjoy the beauty of this wonderful beach. The rooms are large, comfortable and have great views. Includes fridge, air con. and outside decks. Short drive to Potrero's best restaurant, Sol Y Mar +506 2654 6130 . We were greeted with friendly iguanas, howler monkeys and parrots flying overhead. We didn't use the on site restaurant except for the included breakfasts but menu looked fine. Drove over the hill to park at the end of the road just past Las Catalinas and hiked to Playa Danita a 700 metre hike to a small secluded beach. Had lunch in the restaurant at Playa Danita.
Comment from Hotel Management
Apr 12, 2017 by Hotel Sugar Beach, Hotel Management
Dear malcolm Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to provide our hospitality. We are happy that you enjoy your vacation with us Your comments are very important to us The beaches around the hotel are beautiful In the included breakfast that the Hotel offers we give orange juice. But We will take your recommendation and we will study it to provide a better service Thank you so much
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel on the beach with the friendliest staff

Posted Apr 4, 2017
The hotel was very nice, situated on the beach with a pool to the right, and it looked like there were some newer accommodations over there as well. The restaurant was amazing! I have never been a huge ceviche fan, I guess because I never had one that was amazing, but the ceviche was out of this world. I think we ordered it three times! But I would have to say the best thing about our stay was the attentiveness and friendliness of the staff. We never had an empty water glass, or had to ask for extra napkins. I wish I could remember everyone's names, but because everyone was amazing its pretty hard. Victor and Alfonso and one other stand out, as we usually sat in their section. The drinks were awesome too, so thank you bartender! We had a great stay, and will be back one day -- hopefully in the rainy season to see how lush and gorgeous the property can be, The only downside would be the proximity to town, you have to have a car if you want to leave site. I am sure they would provide shuttles at your request, but it is not walking distance. Also check out the neighboring beaches! So pretty.
Comment from Hotel Management
Apr 5, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing the Hotel Sugar Beach for your stay We are very happy to know that you enjoyed our hospitality Your comments are very important to us and we are encouraged to continue to improve our quality of service. We hope you come back soon Thanks
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Amazing Services!

Posted Apr 4, 2017
Pros: Everything plus more.
Cons: nothing at all!
Location: beach and relaxation away from the busy hustle and bustle of working.
My wife and I were celebrating our 6 year wedding anniversary and decided to vista Costa Rica for the first time. Upon checking in Daisy and Su were there to greet us with warm welcomes. Every step of the way both of them including the the restaurant manager helped me setup an amazing weekend retreat for my wife. From having an upgraded master suite, breakfast in the room on our anniversary day, couples massage at the beach and even an amazing dinner all setup on the beach made this adventure memorable. We thank everyone at the Sugar Beach Hotel for making it all happen. If you are looking for somewhere to get pampered and get away from it all, go here. You won't regret it!
Comment from Hotel Management
Apr 5, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing the Sugar Beach Hotel to celebrate your sixth year wedding anniversary and give us the opportunity to provide our hospitality. We are happy to know that you have enjoyed your stay with us. Your comment is very important to us and encourages us to continue improving our quality of service A big greeting from the team Hotel Sugar Beach We hope you come back soon
5 out of 5
by Francene

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Sarah, Hotel Management
Thank you very much for your stellar review! I will share this with both the kitchen and wait staff. This motivates us to continue and also even try to do better. Saludos!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great hotel on the beach

Posted Mar 25, 2017
Wonderful location with clean facilities and rooms. The views are amazing. There is nothing in walking distance from the hotel buy you won't want to leave anyways. My only complaint is that the shower head in our bathroom was terrible. This is in my top 2 hotels I have ever stayed at in regards to the scenery.
Comment from Hotel Management
Mar 27, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to offer you our hopitality. We are very happy that you had a nice stay with us. Your opinion is very important to us and we will work on your recommendation for improvement. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
A definite recommendation! Secluded beach. Local monkeys.
Comment from Hotel Management
Mar 27, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to offer you our hopitality We are very happy that you had a nice stay with us Your opinion is very important to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston MA

Peaceful in paradise

Posted Mar 12, 2017 on Orbitz
The beach is beautiful. Great sunsets. we had the beach almost to ourselves. Beautiful view of the water from our room. Enjoyed our private patio. Staff was friendly and helpful. Enjoyed doing morning stretches on the yoga terrace each morning. It's a covered open air structure overlooking the beach. Perfect! This hotel is quiet & beautiful.
Comment from Hotel Management
Mar 27, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to offer you our hospitality We are very happy that you had a nice stay with us Your opinion is very important to us.
5 out of 5
by Francene

Top class hotel

Posted Mar 5, 2017 on Hotels
This is the most amazing place to stay -- and right on a beautiful ocean. The room was so comfortable, two sliding doors to the balcony... very nice pool. Wildlife abundant-- monkeys to see and hear... Most amazing is the staff -- Laura & Daisy to name a couple -- would name others but forgot names. The amazing men that helped with the luggage were so great. Also, the beautiful restaurant had the best staff.
Comment from Hotel Management
Mar 27, 2017 by Sarah, Hotel Management
Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to offer you our hospitality We are very happy that you had a nice stay with us Your opinion is very important to us.