Ratings based on 191 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento,ca

secluded and quiet.

Posted Aug 10, 2017
Pros: the beach
Cons: nothing
Location: stay at the hotel.
great place to get quiet. Resteraunt has good food.
Comment from Hotel Management
Aug 12, 2017 by Laura - Reservations, Hotel Management
Thanks for your comments, We are at your service. Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Older hotel with excellent staff

Posted Jul 23, 2017
Stayed for three days. The drive from Liberia to Sugar Beach is through narrow dirt roads with steep inclines - if you drive, get an SUV. Some portions of the "road" is wide enough for one vehicle. Went in July and some portions of the road were flooded. Hotel facilities is old and in need of an update but staff is excellent and helpful. Hotel is on a secluded beach. Rooms are air conditioned but the mattresses were old and too soft. Wifi was intermittent however free.
Comment from Hotel Management
Jul 26, 2017 by Hotel Sugar Beach , Hotel Management
Hi Mr, Roger Hope you are well Thank you for staying with us. Your comments are really important for us and appreciated Next Month we started with remodelations in the Standard Rooms Hope you return some day and enjoyed the new instalations
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Quiet hotel

Posted Jul 6, 2017
Pros: What i liked the most is the privacy and having the beach so close.
We spent 3 nights at this hotel, the room was clean but needs some work (room 14th). The staff was very friendly and the attention at the restaurant was very pleasant. It is a very quiet place, lots of nature around, just in front of the beach, very private not crowed, which we prefer.
Comment from Hotel Management
Jul 6, 2017 by Hotel Sugar Beach , Hotel Management
Dear Susana Thank you for choose the Hotel Sugar Beach for your stay in Costa Rica we glad to know that you enjoyed your stay whit Us Your comments is very important for us and motivates us to keep improving every day We will take your recommendations Thank you... Pura Vida..
5 out of 5
by daniel

Posted May 30, 2017 on Hotels
People were exceptionally nice and helpful Beautiful location Food was not exceptional
Comment from Hotel Management
Jun 1, 2017 by Sarah, Hotel Management
Dear Daniel We hope you are well Thank you for choosing us for your stay We are glad you enjoyed your holiday with us, thanks for your comments are very important for us and encouraged to improve every day we hope see you again Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Shawnee KS

The beach to ourselves!

Posted May 21, 2017
Secluded individual units on a large beach. Awesome service, food and drinks! Beautiful sunsets. Howler monkeys and iguanas. Highly recommended.
Comment from Hotel Management
May 25, 2017 by Hotel Sugar Beach , Hotel Management
Dear David hope you are well Thank you for choosing the Sugar Beach Hotel for your stay. We are glad to know that you had a good time with us and enjoyed our facilities We hope they come back soon regards
5 out of 5
by Sara

Older private gem

Posted May 16, 2017 on Hotels
Beautiful older hotel:resort. Thus the location provides a largely private beach. Beautiful double patio doors, tile, gorgeous wood.
Comment from Hotel Management
May 18, 2017 by Sarah, Hotel Management
Dear Sara We are glad you had a nice stay with us and we appreciate the opportunity you gave us to provide our hospitality Your comments are very valuable to us and encourages us to continue improving our quality of service Thank you very much and we hope you come back soon
5 out of 5
by Natasha

Posted May 14, 2017 on Hotels
Beautiful quiet place. Seem to be doing a good job with eco friendly practices. Really enjoyed it! Lots of nice perks like free movies, books, toys for kids, etc.
Comment from Hotel Management
May 17, 2017 by Sarah, Hotel Management
Dear Natasha Thank you very much for choosing us to enjoy your vacation. We are very glad that you had a good time with us. The Hotel is committed to the environment, we work hard to take care of it and keep it as it should be, we try to reduce the impact of the hotel's daily operations We greatly appreciate your comments and we encourage you to continue working to offer better service every day Thank You
5 out of 5
by Liam

Rockin on and rockin off at Hotel Sugar Beach

Posted May 4, 2017 on Hotels
Very pleasurable. Beautiful beach and very hospitable and friendly staff. Rooms were large, clean and very nice. Would recommend to all.
Comment from Hotel Management
May 7, 2017 by Sarah, Hotel Management
Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to give you our hospitality We are glad to know that you spend a beautiful stay with us. Your comments are very important to us and we are encouraged to continue improving our service Thank you very much and we hope you come back soon
5 out of 5
by Cheryl

Paradise Found!

Posted Apr 20, 2017 on Hotels
This resort is wonderful!! We were given a complementary upgrade from a garden view to ocean view room! It was beautiful, clean, spacious with a comfortable king size bed, nicely furnished patio with pool and ocean view! We enjoyed lounging on the patio with our morning coffee, watching the birds, lizards and iguanas or evening sunset. The staff was friendly, helpful and spoke English well. We had a choice of the beautiful sandy beach or eternity pool. The onsite restaurant was lovely, had delicious affordable food, and again, friendly, helpful staff. Walking the grounds we were able to see lots of wildlife including howler monkeys! There were no beach rentals such as boogie boards, kayaks, snorkel gear etc... The resort is kind of isolated with no shopping, restaurants, activities etc. near by. It was expensive to get a taxi/cab to go anywhere.
Comment from Hotel Management
Apr 22, 2017 by Sarah, Hotel Management
Dear Cheryl Thank you for choosing the Sugar Beach Hotel for your stay and giving us the opportunity to provide you our hospitality. We are glad to hear that you enjoyed a lovely stay with us. Your comments are very important and we are encouraged to continue improving our service
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose, c.r.

peaceful hotel in front of the beach

Posted Apr 17, 2017
Pros: tranquility
Cons: i think rooms needs bigger closets. some rooms needs improvements
Location: many restaurants, many beaches, many hotels, but the concept of sugar beach is unique
the place is beautiful. you feel you are in the middle of the nature, you can hear monkeys, see different kind of birds, the beach is almost private hotel staff is very nice. the food is simple but good. we want to come back soon
Comment from Hotel Management
Apr 17, 2017 by Hotel Sugar Beach , Hotel Management
Thank you for choosing to Sugar Beach Hotel for your stay and give us the opportunity to provide you our hospitality We are very happy to know that I enjoy your holidays with us Your comments are very important to us and help us continue to improve Thank you very much