Ratings based on 45 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Posted Jul 1, 2016 on Hotels
Dissapointed that there is no restaurant facility at hotel. Limited room service available or go to a nearby hotel for dinner. This is not normal for a 4 star hotel.
for Everyoneby A verified traveler from UK
A pleasant hotelPosted Feb 5, 2016
Pros: The room and the staff.
Cons: Having a onsite dining restaurant.
This hotel is located in a charming town and is not too difficult to find if one uses GPS otherwise would be difficult. Unfortunately it was covered in scaffolding and had no signage so we drove past it a couple of times - it had also morphed from a Mercure to new ownership and a new name which didn't help. The rooms are very comfortable and the staff helpful and courteous. The biggest drawback is that there is no restaurant for dining and one has to go out for an evening meal. After a long drive this not ideal especially in wintry weather. There are also several churches in the town all of which have bell ringing loudly at different times. Definitely need to request a room on the side away from the church!
for Everyoneby A verified traveler from Inverell
A pleasant Hotel in quiet french town.Posted Sep 11, 2014
Pros: Great staff.
Cons: Fan for room in hot weather, as the room remain very hot into the evening when the daytime temperature is in the high 20c's.
Pleasant hotel in this lovely town. Good parking, nice garden and surrounds, whilst the interior ground floor of the reception area is comfortable in the surroundings. The staff go out of there way to help. For most of the year the interior would be very cosy, but the hotel rooms do not cope with warm to hot weather. The small room was pleasantly furnished, but the small refrigerator supplied did not cope in keeping anything cool. During our stay the room continued to stay very warm with little ventilation, even with the widow wide open. I may be in error, but I found the advertised standard double room size of 24 sq m's, at odds with the room size we had paid for and stayed in. A few days earlier at another hotel, we had stayed in a advertised room of 22 sq m's which was much larger in size, whilst we have continued our trip and are currently staying in a room of 15 sq m's which I consider to be of similar size. The wifi was free and very good in the hotel. Reasonable value for money and they should be thankful for such good staff.
by Hannah from UK
Great locationPosted Sep 23, 2013 on Hotels
Great location in a lovely village in Alsace. Very friendly staff. Highly recommended.
by A verified traveler
Posted Jun 24, 2013 on Hotels
Very polite, helpful staff. Room was very clean, beds very comfortable.
by A verified traveler from Scotland, UK
clean but tired and worn hotelPosted Oct 26, 2012
Pros: clean sheets
Location: beautiful autumn scenery
clean, bed comfortable - carpet worn and stained (but hoovered). Radiator half worked noisily. room needed repainting. Clean but tired hotel - in need of refurbishment
A little out of the way but nicePosted Jul 27, 2012 on Hotels
Rooms on the upper most floor have no A/C, so there are moskitos keeping you up at night. Try to get a room with A/C. The rooms are clean and standard hotel execution. This is not a place with french country charme. If you want to gamble at the casino down the road, which belongs to the hotel, then this is your place.
by A verified traveler from durham england
hotel mecurePosted Jun 19, 2011 on Hotels
very nice hotel modern new facilities . staff very pleasant . the town itself is quiet even on a Friday nite .
by A verified traveler from London
Suprisingly good!Posted Jun 3, 2009
I was looking for a reasonably priced hotel for a long weekend and thought this would be reasonable - it was and more besides. The rooms were very well proportioned with high ceilings but very light (but with those wonderful French electric blackout shutters) and exceptionally clean. A good sized bed with plenty of room to move around, lcd tv and a balcony in what seems to be every room. The bathrooms were spacious too and, again, very well fitted and very clean. Breakfast was a highlight of each day of the stay. Although the range was not immense, everything was fresh and appealing. Cereals, fruiy and yoghurts as you would expect but also a range of beautiful breads and miniature croissants and pain au raisin. Unusually, there were also lovely creamy scrambled eggs as well as bacon and (one day only) miniature smoked sausage. It is worth noting that the advertised casino is in a completely different building about a five minute walk away - it is not in the hotel grounds. Overall a lovely place for restful stay at a reasonable price.
by marie josée from Paris
Posted Jul 17, 2015 on Hotels
Séjour pour le baptême de notre petit fils. chambre et personnel agréable