Ratings based on 86 Verified Reviews

4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Nikko Hotel in Niigata City was just so comfortable...I will stay here on my next trip.
4 out of 5
by A verified traveler

Great view, but bad mattress

Posted Nov 19, 2016 on Hotels
The mattress in twin room is low quality. I can feel the spring when lying in the bed. Others are pretty good stay.
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Quality above quantity at the breakfast buffet. Attentive service . Liked Mr. Nagashima and the team's effort to make sure that we left the place completely satisfied.
5 out of 5
by Frank from NJ

Good place to stay for a conference in Niigata

Posted Aug 12, 2016 on Hotels
This hotel is immediately adjacent to the Niigata convention center, and is a good quality place. Everything is clean and neat, and service is excellent. Breakfast was quite nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
5 out of 5
by amy from Madison Wisconsin

Views to die for and great customer service

Posted Jun 4, 2016 on Hotels
This hotels is beautiful with view of the Niigata City and the Ocean. Room was spacious and the bath tub and bathroom was ooh so nice!
5 out of 5
by Pierre-Luc from Canada

Great hotel

Posted Apr 23, 2016 on Hotels
Pros : -Clean -Modern -View Cons : -Far from downtown and from the station
5 out of 5
Recommended
for Everyone
by A verified traveler from Hachioji--shi, Tokyo

Great Room. Fantastic view and service.

Posted Apr 16, 2016
Better than expected. Parking was spacious. The room was clean and comfortable. I loved the location of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2015 on Wotif
Not a great location for tourists, but a very nice hotel. A good fish market very close by and nice views. Excellent Japanese service as usual.
5 out of 5
by JOHN from San Francisco

Convenient lodging prior to or following ferry to Sado Island.

Posted Sep 24, 2015 on Hotels
A very good hotel located in the port area close to the ferry terminal and convention center. Good views of city and port.