Ratings based on 127 Verified Reviews

4.1 out of 5
72% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Location and price is good. But smoke problem.

Posted Oct 7, 2017 on Hotels
Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
4 out of 5
by A verified traveler

comfortable with good breakfast

Posted Aug 1, 2017 on Hotels
God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
4 out of 5
by Tomoaki

Posted Apr 11, 2017 on Hotels
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.
4 out of 5
by iwen

Old hotel but clean and comfortable

Posted Apr 1, 2017 on Hotels
Old hotel but clean and comfortable. Good location,many restaurants nearby. Offer hot coffee and tar in the lobby for free. The mattress is little hard.
3 out of 5
by A verified traveler

Close to Railway

Posted Jan 28, 2017
Pros: Close to Shinkansen station, good selection of buses from station.
Cons: Customer service, welcome guests and offer to assist especially guests not from Japan.
Location: Good selection of reasonably priced restaurants nearby.
Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 27, 2016
Pros: Near to JR station and good room size.
Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.
5 out of 5
by A verified traveler

Posted Jul 13, 2016 on Hotels
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.
3 out of 5
by amy from Madison Wi

Great location yet uncomfortable

Posted May 29, 2016 on Hotels
Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Minutes from train station

Posted Apr 29, 2016
Pros: Well presented and excellent value for money. Minutes from the train station and buses. Walkable to shops, restaurants and river promenade.
Cons: Nothing.
Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.
3 out of 5
by A verified traveler from Oregon

Dated Business Hotel, but With Good Rates

Posted Dec 14, 2015
This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.