Lovely hotel ruined by no reception staff
Posted Mar 8, 2013
Attached to a bagel cafe, De Prince comprises five houses in the immediate vicinity done up as B+Bs. The room, for the price and very central location, is excellent, almost four-star luxury. The only problem is the logistic - you check in via busy staff in the bagel cafe, who barely have time to explain anything to you. Check out was worse, a real nightmare. The girl, seemingly inexperienced, was baking bagels while making coffee while fixing orange juice while putting things on trays while dealing with my check out, for which the credit card machine was not working and we had to move to the front of the cafe where it still did not work. I was in a hurry and so had to turn down breakfast - it would have just taken far too long. For any business traveller staying, it might be the same story. Beware, also, that it is a steep climb if you have a room at the top.