Ratings based on 130 Verified Reviews

4.1 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

A Great Choice

Posted Jan 5, 2018
Staff great room needed more cleaning Outside morning air polluted clearing in afternoon Weather perfect, Nile sail at sunset Evening and morning very chill bring sweater Don't miss spa massage with Maryam !!! Get room with Nile view Price for room does not include tax so calculate 25 percent on top.
Comment from Hotel Management
Jan 9, 2018 by Dina , Hotel Management
Thank you for this beautiful picture and the nice review, we are happy you enjoyed the view , we know the Nile view is amazing and we hope to see you again soon
3 out of 5
by A verified traveler from bangalore, india

Hotel that forgets to pick up guests!

Posted Dec 10, 2017
We booked sonesta st George at luxor for 3nights. Also booked airportpickup as we were arriving at 10pm. To our disappointment, there was no one for our pickup. When we called the hotel. .they asked if we can wait for one hour for the pickup. We took a taxi and reached the hotel. However, upon check in or later..there was no apology from any staff. Not a done thing for a hotel that calls itself five star!
Comment from Hotel Management
Dec 27, 2017 by Dina, Hotel Management
Thank you for informing us of your feedback we do apologize about the transfer issue, we will investigate about this matter as this is the first we hear a complaint about a pick up service, we will appreciate if you can send us your email so we can get back to you. Again please accept our apology
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Sunset/sunrise riverview

Posted Nov 8, 2017
Excellent location, great staff, very comfortable.
Comment from Hotel Management
Nov 26, 2017 by Dina El Badramani , Hotel Management
Thank you we are happy you enjoyed your time
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Very nice hotel

Posted Nov 6, 2017
Very nice hotel, lobbyist very pretty. I like the bank/ money exchange in the hotel. They gave free internet access in the room so I didn't need to go to public areas of the hotel to get free WiFi to send FB pictures.
Comment from Hotel Management
Nov 8, 2017 by Dina El Badramani, Hotel Management
Thank you for writing your feedback, it is our pleasure to know you enjoyed your time and found the Wi-Fi free to use.
5 out of 5
Recommended
for Everyone
by A verified traveler

All was excellent

Posted Oct 29, 2017
Excellent, everything from location to nile view room, food, service, breakfast, cleanliness, decor. Had a relaxed and extreme comfort stay
Comment from Hotel Management
Nov 5, 2017 by Dina El Badramani, Hotel Management
Thank you for getting back to us we are happy you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Good hotel for tours

Posted Oct 19, 2017
Elegant & comfortable. No concierge or any staff helpful w plans. Gave me the card for a travel agent. Good breakfast. Very good price. All staff helpfuk except front desk. Good if you are on a tour and all plans already made. Rooms on right side facing entrance gets noise from a water processing plant.
Comment from Hotel Management
Nov 5, 2017 by Dina El Badramani , Hotel Management
Thank you for your feedback, sorry if you had any problems with the front desk. We hope to see you soon
3 out of 5
by Micheal

Average. About 3 star at the most.

Posted Oct 16, 2017 on Hotels
Hotel is basic. It is run down. TV did not work in the room. There were stains on the pillow case. We had problems with our reservation that it was eventually resolved by the very curteous manager.
Comment from Hotel Management
Nov 5, 2017 by Dina, Hotel Management
Thank you for getting back to us, we are sorry for any inconvenience you may have faced, we will address your remark to the house keeping and take the necessary action, We hope to host you back soon again
5 out of 5
by A verified traveler

Luxor Sonesta is beautiful!

Posted Oct 3, 2017 on Hotels
Our stay was great! We were upgraded to a suite because the room we paid for was not available and it was beautiful. The service was nice and the people were nice. We will definitely stay here again.
Comment from Hotel Management
Oct 16, 2017 by Dina, Hotel Management
Thank you for taking the time to write this comment, we are happy you enjoyed your stay and we hope to see you soon again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
awesome place, convenient location. wifi in lobby area.
Comment from Hotel Management
Sep 24, 2017 by Dina, Hotel Management
Thank you for your feedback I am happy you enjoyed your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice hotel

Posted Aug 3, 2017
Affordable, good, and nice service aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Comment from Hotel Management
Aug 14, 2017 by Dina , Hotel Management
Thank you for these lovely words we are happy you had a good time