Location okay; noise terrible, couldn't sleep;
Posted Mar 19, 2017
Grand opening; hotel looked nice;
First clue of a problem was entering room; it was windy outside and the wind howled in through the heating/cooling system. Despite wearing earplugs, covering the heater with a towel; and covering our heads with a pillow, the noise was intolerable and prevented sleep all night. There were no other rooms to move to when we complained about the noise.
With no sleep in the morning, we took showers and the water was tepid at best, so we walked out of the shower shivering.
Eggs at breakfast were tasteless.
Very disappointing with the IHG brand. We feel like we can no longer trust IHG to provide a good night's sleep, which is the main purpose of staying at a hotel. Our son advised us to avoid "cheap" hotels if you need to sleep, and go to a more expensive executive hotel. It sounds like we should have listened to him.