Ratings based on 175 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2016 on Hotels
5 out of 5
by Md. Mohiuddin

worthy.....

Posted May 30, 2016 on Hotels
Too good, would like to stay more...
Comment from Hotel Management
by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by Kevin from moss vale

Ok for a overnight stay

Posted May 12, 2016 on Hotels
Stayed at this hotel for business The hotel is a little tired, room cleanliness not the best due to old carpets and décor Check in experience was ok however check out was very slow. ok for an overnight stay but look elsewhere for a longer visit
Comment from Hotel Management
Jul 23, 2016 by Judy, Hotel Management
Dear Guests, very appreciate you wrote your comments, sorry for the very slow check out experience. For hotel start use VAT from 1-May, it takes time to check certificates requested by government, if they want to have the VAT invoice. Also we will focus on training to make it faster.
5 out of 5
by Philip

Posted May 5, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by A verified traveler

Pleasent stay

Posted Apr 30, 2016 on Hotels
good location , convenient
Comment from Hotel Management
Jul 9, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by Alex from Cochrane, AB

Good but......

Posted Mar 20, 2016 on Hotels
Quite a nice hotel, the staff speaks great English. However, I have never had to wait so long to check out. Why not simply ask for a preauth on the credit card for incidentals and deposit (like hotels worldwide) rather than requiring the guest to wait and wait and wait to check out. Overall though quite happy with the choice to stay here. Central and easy to get around. Lots of choices for coffee and food, both Chinese and Western cuisine. I would absolutely stay here again if I am in Ningbo.
Comment from Hotel Management
May 28, 2016 by Judy, Hotel Management
Dear guest, Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments are troubling and will certainly be looked into. Most importantly, I'd like to apologize for the issues you experienced at our hotel. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the administration and supervision authorities of City Center Ningbo Crown Plaza Hotel. I hope we get the opportunity to show you some of our improvements on your next trip to Ningbo. Thank you again for your comments.
4 out of 5
by Ying Yiu from Mississauga,Ont. Canada

eill recommend to friends

Posted Dec 13, 2015 on Hotels
Good
Comment from Hotel Management
Feb 20, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
5 out of 5
by Marilyn

Posted Nov 30, 2015 on Hotels
Comment from Hotel Management
Feb 20, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fenghua, China and Australia

The Tired Crowne

Posted Nov 5, 2015 on Lastminute
Pros: Great location and staff can speak English
Cons: clean the windows, vacuum the floors in the rooms, tell people breakfast is not included. Provide more fresh drinking water.
A great deal on Last minute but a mix up about breakfast we booked this hotel with breakfast but had to pay extra, this was embarrassing. However, management handled the situation very professionally. The room could have been cleaner, there were toe clippings found on the floor - ewww! Bed was excellent, windows were dirty. They only provide one bottle of water per person per day.
Comment from Hotel Management
Jan 4, 2016 by judy, Hotel Management
Dear guest, Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments are troubling and will certainly be looked into. Most importantly, I'd like to apologize for the issues you experienced at our hotel. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the administration and supervision authorities of City Center Ningbo Crowne Plaza Hotel. I hope we get the opportunity to show you some of our improvements on your next trip to Ningbo. Thank you again for your comments.