Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great location

Posted May 19, 2016 on Hotels
Beautiful sight from South of the Church and the square. Very good breakfast and excellent location in Ningbo.
Comment from Hotel Management
by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by Kevin from moss vale

Ok for a overnight stay

Posted May 12, 2016 on Hotels
Stayed at this hotel for business The hotel is a little tired, room cleanliness not the best due to old carpets and décor Check in experience was ok however check out was very slow. ok for an overnight stay but look elsewhere for a longer visit
Comment from Hotel Management
Jul 23, 2016 by Judy, Hotel Management
Dear Guests, very appreciate you wrote your comments, sorry for the very slow check out experience. For hotel start use VAT from 1-May, it takes time to check certificates requested by government, if they want to have the VAT invoice. Also we will focus on training to make it faster.
5 out of 5
by Philip

Posted May 5, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by A verified traveler

Pleasent stay

Posted Apr 30, 2016 on Hotels
good location , convenient
Comment from Hotel Management
Jul 9, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by A verified traveler

室内は綺麗でしたが・・・・

Posted Apr 25, 2016
Pros: ロビー、部屋は清潔であり、高級感はありました。
Cons: 朝食を美味しくするべきです。
隣の部屋の音が聞こえて神経質な人は気になると思います。 また朝食のコーヒーが不味い・・・ 4STARSの割には朝食もふつうかな・・・
Comment from Hotel Management
Apr 29, 2016 by Judy, Hotel Management
Thank you for your comments, hotel will try improve the breakfast quality, also will arrange the quite room for you if you stay in our hotel next time visit Ningbo.
4 out of 5
by SOOHWAN from 닝보 출장 최고의 선택

Posted Apr 4, 2016 on Hotels
호텔은 괜찮은편임. 그러나 위치한 자리는 시내 중앙이라 정말 최고임
Comment from Hotel Management
Jun 11, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
4 out of 5
by Alex from Cochrane, AB

Good but......

Posted Mar 20, 2016 on Hotels
Quite a nice hotel, the staff speaks great English. However, I have never had to wait so long to check out. Why not simply ask for a preauth on the credit card for incidentals and deposit (like hotels worldwide) rather than requiring the guest to wait and wait and wait to check out. Overall though quite happy with the choice to stay here. Central and easy to get around. Lots of choices for coffee and food, both Chinese and Western cuisine. I would absolutely stay here again if I am in Ningbo.
Comment from Hotel Management
May 28, 2016 by Judy, Hotel Management
Dear guest, Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments are troubling and will certainly be looked into. Most importantly, I'd like to apologize for the issues you experienced at our hotel. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the administration and supervision authorities of City Center Ningbo Crown Plaza Hotel. I hope we get the opportunity to show you some of our improvements on your next trip to Ningbo. Thank you again for your comments.
5 out of 5
by Shih-bin from 台灣

Posted Mar 7, 2016 on Hotels
ㄏㄏ
Comment from Hotel Management
May 14, 2016 by Judy, Hotel Management
尊敬的宾客,首先非常感谢您选择入住宁波凯洲皇冠假日酒店并作出详细好评!酒店位于宁波最繁华的市中心天一广场,我们致力于为您提供亲切周到的入住体验,为每一位入住我酒店的客人提供舒适、优越的环境和服务是我们所有员工的职责!
5 out of 5
by BONGHYUN from 서울

편리한 교통, 최적의 위치

Posted Jan 20, 2016 on Hotels
천일광장 바로 옆이라 모든 면에서 편리했습니다
Comment from Hotel Management
Mar 26, 2016 by Judy, Hotel Management
Thank you for your good comments, Yes, our hotel is located in the most center place in Ningbo, very convenient for shopping, sightseeing, commercial business activities. Providing good quality service is always our commitment to our customer, Hope you will come back to stay with us again.
5 out of 5
by A verified traveler

Posted Dec 29, 2015 on Hotels
第一次入住,對於酒店都很滿意,下次會再入住!
Comment from Hotel Management
Mar 5, 2016 by Judy, Hotel Management
尊敬的宾客,首先非常感谢您选择入住宁波凯洲皇冠假日酒店并作出详细好评!酒店位于宁波最繁华的市中心天一广场,我们致力于为您提供亲切周到的入住体验,为每一位入住我酒店的客人提供舒适、优越的环境和服务是我们所有员工的职责!