Ratings based on 18 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This is a great Hotel but see review

Posted May 24, 2017
Great hotel 5 star However it is in the business area and I was there for business. Not sure I would stay here as a tourist. One of the nicest hotels I have stayed in all around the world.
5 out of 5
by A verified traveler

Good place to stay

Posted Sep 2, 2016 on Hotels
very smooth check-in, the room is very clean and quiet.overall service was great and stuffs were so friendly.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thanks for taking time to post this review about our hotel. We are happy to know you mostly enjoyed your stay with us. We look forward to welcoming you again in your next visit in Ningbo.
4 out of 5
by Thomas from California

Good Hotel-poor WiFi

Posted May 26, 2016 on Hotels
Wifi is not good at all. I need to walk to door area to get connection.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel at lowest rate

Posted Jun 5, 2014
Pros: Facilities at the throw-away price
Cons: nothing
Location: bank, store, good walk near the river
I stayed for 3 nights. Pros: 1. MultiLingual staff. Concierge could speak good English and were very helpful. 2. Washing machine and Induction stove in Serviced Suites was added help 3. Room size and facilities were upto mark and as promised online 4. Bank of China just across street. To change money etc. 5. Stores nearby hotel to buy small stuff Cons: 1. Location is good and peaceful but far from Airport and Train Station. Also many restaurants are about 20-25 Min taxi drive from Hotel. Since the hotel is in new development area it is bit far from city centre.
Comment from Hotel Management
Apr 25, 2015 by Echo, Hotel Management
Dear guest, Thank you for choosing to stay at Pan Pacific Ningbo and for sharing such positive feedback with us. Your comments makes us extremely proud and we are looking forward to seeing you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2014 on Hotels
4 out of 5
by Chris from China

Great hotel for business travel

Posted Aug 15, 2013 on Hotels
The hotel looks brand new. Location is great if you are going to the Ningbo Convention Center. Otherwise, there isn't too much around.
Comment from Hotel Management
Jan 3, 2015 by Echo, Hotel Management
Dear guest, Thank you for your good comments. We are glad that you were satisfied with your stay at Pan Pacific Ningbo. We strive to improve the quality of our product and services. Look forward to serving you again in the near future.
4 out of 5
by A verified traveler from Hong Kong

Excellent Service

Posted Aug 4, 2013 on Hotels
A comfortable stay with excellent service from hotel staff. The breakfast was splendid. It was great value for money for our stay even it was just one night for our group. We all satisfied with the quality of the hotel.
Comment from Hotel Management
Jan 3, 2015 by Echo, Hotel Management
Dear guest, Thank you for your good comments. We are glad that you were satisfied with your stay at Pan Pacific Ningbo. We strive to improve the quality of our product and services. Look forward to serving you again in the near future.
4 out of 5
Recommended
for Everyone
by matthew from Vancouver, BC, Canada

Beautiful rooms, poor location

Posted Mar 29, 2013
Pros: clean stylish rooms that were very comfortable
Cons: the location and the lack of a coffee maker in the room
Location: far from downtown, and seemingly far from anything
The finishings are excellent, and our room was really first rate, but the location is not very convenient, and it was always hard to get a taxi (which you had to get in order to get to anything). There was no coffee maker in the room, just instant coffee, and when I phoned to make a request, the different staff members had a hard time speaking English. They are trying hard to please.
Comment from Hotel Management
Apr 25, 2015 by Echo, Hotel Management
Dear guest, Thank you for your comments. We are glad that you were satisfied with your stay at Pan Pacific Ningbo. We strive to improve the quality of our product and services. Look forward to serving you again in the near future.
5 out of 5
by Casanova

Great Food and Wines

Posted Feb 19, 2013 on Hotels
I go to Ningbo often and in this city there is good seafood but there are not good restaurants, food and wines in some hotels in Ningbo... there is not a good relationship quality-service-price you pay , similar food and wines always in most hotels in China.. different in this hotel, good surprise... also congratulations to John, restaurant manager of the Italian restaurant, I felt like a king that dinner.... next trip to Ningbo I will be back
Comment from Hotel Management
Jan 3, 2015 by Echo, Hotel Management
Dear guest, Thank you for choosing to stay at Pan Pacific Ningbo and for sharing such positive feedback with us. Your comments makes us extremely proud and we are looking forward to seeing you again.
3 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
我住酒店时凌晨住店,找不到预订号码,只有zhangshudong 一个人有,让我和我的客人等了45分钟,我订的的单人大床房,后来两个房间是副楼的双床房,第二天早上去服务台说是你们发酒店只有zhangshudong一个人的,请做出解释或给我补偿
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
感谢您的点评!您的问题我们已提交给相关部门,将作出进一步的改进,我们也会跟网站方进行沟通。同时期待您的下次光临,祝您生活愉快!