Was almost kicked out
Posted Oct 16, 2015 on Hotels
Comfortable stay and great breakfast.
However, when I checked in after a hard and tiring day, I was told that my reservation was cancelled. I checked my emails and dug out my confirmation mail and showed it to the front desk, and finally got my room, but I was so exhausted that I did not have the power to go to the big bath which I looked forward to. I don't know what would have happened to me if there were no spare room. Something must be wrong with the system.
BTW, I didn't get so much as an apology for this.