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We got a suite and it was really big for a family 4. Location is pretty good. Is good if u have young kids and wanna enjoy the snow. There’s a small snow park for them to play with. However I think the buffet for breakfast and dinner could improve a little. They dinner buffet isn’t cheap but the ...
Rusutsu staff were friendly and helpful, helped us to bring our luggage to our hotel room where other hotels do not usually do. The room is nice and spacious with separate bathroom and toilet. The hotel gave us ¥1000 coupon for each person for spending in the resort. As we checked in after 5 pm, ...
Very very clean and hygiene with nice and comfort bed together with good quality of pillow , staff very good and helpful.
The staff are extremely friendly and make you feel like you’re at home. We had the best and most comfortable stay. Highly recommend.
Chalet ivy was great at accommodating us during our stay, I called and arranged a transfer from the Welcome centre just up the road with no problem, our rooms (king suite) were incredible. Unfortunately the cleaners didn’t wipe our tables 2 days in a row after eating there but that was by far the ...
Spacious. Modern. Comfortable apartment. Less than 5 minute walk to Hirafu gondola and restaurants/shops. Cafe across the street. Excellent location. Would definitely stay here again. Sean the manager was super helpful.
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