Nice chalet and helpful staff
Posted Mar 2, 2013 on Hotels
we stayed in K2 for 4 nights. New and spacious chalet, 3 bedrooms, 2 bathrooms and 1 on ground floor (just toilet) which is satisfactory. Facilities are good. HT staff are cheerful and helpful and all speak good english. They picked us up from welcome center to the chalet and introduced the surrounding environment to us in details incl the restaurants, where to shop and onsen etc. at last day they are very helpful to pick us up (2 rounds) from the chalets to welcome center. This is actually very nice and helpful coz we can't walk or take the shuttle bus with all our luggages and snowboarding bags, really appreciate that. Just a couple of comments to make it perfect is: the chalet location is quite far from the welcome center (the ski lift) which walking takes like 15 mins on the snow or gotta wait for the shuttle bus which is usually very packed. Another thing is we thought there is cleaning everyday but within 4 nights, there is only 1 cleaning. And they just changed the towel (only the big size one) and to our surprise they just threw the used towels on the ground of the toilet but not taking them away ! That is the only thing they did as so called 'cleaning', no dish washing etc.