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Overview of Sheraton Hokkaido Kiroro Resort

Photo gallery

Exterior
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Sheraton Hokkaido Kiroro Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationKiroro Resort13 min walk
    Popular LocationTonden Farm7 min drive
    Popular LocationMount Tengu31 min drive
    AirportSapporo (OKD-Okadama)52 min drive

Choose dates to view prices

  • Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 829 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 334 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds, Non Smoking
  • Grand Suite, 2 Twin Beds, Non Smoking (Grande Room)

    Room amenities

    • 614 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsGrand Suite, 2 Twin Beds, Non Smoking (Grande Room)
  • Suite, 2 Twin Beds, Non Smoking

    Room amenities

    • 1033 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuite, 2 Twin Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking (Premium Deluxe)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking (Premium Deluxe)
  • Room, 2 Twin Beds, Non Smoking (Japanese Room)

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking (Japanese Room)
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Premium Room, 2 Twin Beds, Non Smoking (Premium Deluxe)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremium Room, 2 Twin Beds, Non Smoking (Premium Deluxe)

About this area

Akaigawa

Located in Akaigawa, Sheraton Hokkaido Kiroro Resort is in the mountains. Otaru Music Box Museum and Otaru City Art Museum are cultural highlights, and some of the area's activities can be experienced at Kiroro Resort and Shin Nihonkai Ferry. Traveling with kids? Consider Tonden Farm and Yamamoto Sightseeing Orchard. Looking to get your feet wet? Kayaking, rafting and fishing adventures can be found near the property.
Popular Location

What's nearby

  • Kiroro Resort - 13 min walk
  • Tonden Farm - 7 min drive
  • Asarigawa Hot Spring - 25 min drive
  • Mount Tengu - 31 min drive
  • Kokusai Ski Resort - 38 min drive

Getting around

  • Kutchan Station - 38 min drive
  • AirportNew Chitose Airport (CTS) - 83 min drive

Restaurants

  • Rivierouge — 1 min walk
  • Hokki — 1 min walk
  • ホピの丘 — 7 min drive
  • 山中牧場 — 7 min drive

About this property

Sheraton Hokkaido Kiroro Resort

Ski-in/ski-out access for family fun on the slopes
Ski into Sheraton Hokkaido Kiroro Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a sauna. All 140 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with DVD players. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Sheraton Hokkaido Kiroro Resort offers 140 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2720 for adults and JPY 1800 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • 8 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Hot springs
  • Karaoke
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Spa tub
  • Table tennis
  • Tennis

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Spa

  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Electronic bidet
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 1 2021 to December 10 2021 (dates subject to change).
The property is closed during June, October, and November.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 8701.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
  • Rollaway bed fee: JPY 8701.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 3 PM to 9 PM
Hot springs access available from 3:00 PM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hokkaido Kiroro Resort Akaigawa
Sheraton Hokkaido Kiroro Resort
Sheraton Hokkaido Kiroro Akaigawa
Sheraton Hokkaido Kiroro
Sheraton Hokkaido Kiroro Resort Japan
Sheraton Hokkaido Kiroro
Sheraton Hokkaido Kiroro Resort Hotel
Sheraton Hokkaido Kiroro Resort Akaigawa
Sheraton Hokkaido Kiroro Resort Hotel Akaigawa

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hokkaido Kiroro Resort and receive a full refund?
Yes, Sheraton Hokkaido Kiroro Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hokkaido Kiroro Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Hokkaido Kiroro Resort?
As of Jan 16, 2021, prices found for a 1-night stay for 2 adults at Sheraton Hokkaido Kiroro Resort on Jan 18, 2021 start from $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Hokkaido Kiroro Resort have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 3 PM–9 PM.
Is Sheraton Hokkaido Kiroro Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Hokkaido Kiroro Resort?
Self parking is free at this property.
What time is check-in at Sheraton Hokkaido Kiroro Resort?
Check-in is from 3 PM - midnight.
What time is check-out at Sheraton Hokkaido Kiroro Resort?
Check-out is at noon.
Where is Sheraton Hokkaido Kiroro Resort located?
Located in the mountains, this Akaigawa hotel offering ski-in/ski-out access is 0.7 mi (1.1 km) from Kiroro Resort and within 16 mi (25 km) of Sakaimachi Street and Tonden Farm. Otaru Music Box Museum and Kita-no-homare Brewery Shusen-kan Museum are also within 16 mi (25 km).
4.3
Excellent
Rating 5 - Excellent. 98 out of 213 reviews
5 - Excellent 46%
Rating 4 - Good. 87 out of 213 reviews
4 - Good 41%
Rating 3 - Okay. 18 out of 213 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 213 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 213 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in/out convenience. Spacious rooms and excellent overall cleanliness.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, view, cleanliness and space.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is just next to the ski rental. Great as well as they provide ski equipment lockers for hotel staying guests at Basement 1.
Stayed 4 nights in Jan 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good ski in ski out resort, nice snow, powder, but onsen is a bit small
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Nice property with sub par service
Nice property, seasonal staff brings level of service way down...
Stayed 4 nights in Dec 2019

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