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Toyako Onsen Hokkai Hotel

Photo gallery for Toyako Onsen Hokkai Hotel

Primary image
Indoor spa tub
Balcony
Balcony
Free WiFi

Overview of Toyako Onsen Hokkai Hotel

Toyako Onsen Hokkai Hotel

3.0 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721

Explore the area

  • Popular LocationUsuzanfunka Memorial Park2 min walk
  • Popular LocationLake Toya2 min walk
  • Popular LocationToyako Forest Museum3 min drive

Choose dates to view prices

About this area

Toyako

Toyako Onsen Hokkai Hotel is located in Toyako. Toyako Forest Museum is a local attraction and the area's natural beauty can be seen at Shikotsu-Toya National Park and Mount Usu.
Visit our Toyako travel guideOpens in a new window
Map

What's nearby

  • Usuzanfunka Memorial Park - 2 min walk
  • Lake Toya - 2 min walk
  • Toyako Forest Museum - 3 min drive
  • Showashinzan Ropeway - 11 min drive
  • Showa-shinzan - 12 min drive

Getting around

  • Toya Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • Wakasaimo - 6 min walk
  • SOBAKURA - 9 min walk
  • Boyotei - 10 min walk
  • Fukuda Café - 10 min walk
  • Demekin - 12 min walk

About this property

Toyako Onsen Hokkai Hotel

3-star hotel with sauna and restaurant
This hotel features a restaurant, a sauna, and laundry facilities. Free WiFi in public areas and free self parking are also provided.
Toyako Onsen Hokkai Hotel offers 30 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and toilets with an electronic bidet. A nightly turndown service is provided.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant

Things to do

  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Private bathroom
  • Shower/tub combination

Entertainment

  • TV

More

  • Turndown service

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Policies

Check-in

Check-in from 2 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 22 out of 75 reviews
5 - Excellent 29%
Rating 4 - Good. 39 out of 75 reviews
4 - Good 52%
Rating 3 - Okay. 11 out of 75 reviews
3 - Okay 15%
Rating 2 - Poor. 1 out of 75 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 75 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

3/5 Okay

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019