Ratings based on 19 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ.

Nice hotel close to the border.

Posted Dec 3, 2016
Pros: Free breakfast.
Cons: Provide some free water bottles.
Location: Great!
Everyone was very nice. We were always welcomed when we entered the Hotel. They were very accommodating at the free breakfast.
Comment from Hotel Management
Dec 3, 2016 by Nina, Hotel Management
First thank you for choosing our Best Western Sonora Inn & Suites for your stay. My staff and I appreciate your review and that you had enjoyed your stay with us. We hope to see you again when you visit Nogales, Az. again. Thank you. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Thumbs up!

Posted Nov 13, 2016
The staff was friendly and attentive. I enjoyed my stay. The hotel was very clean. Breakfast was ok. Eggs did not taste like real eggs everything else tasted good.
Comment from Hotel Management
Nov 13, 2016 by Nina, Hotel Management
Thank you for staying with us and that you had enjoyed your stay, we hope to see you again on your next visit to Nogales AZ.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Overall Experience

Posted Oct 13, 2016
Pros: I like clean, and this one was! I also liked the variety at the free breakfast every morning.
I have been to a number of hotels over the years, and this one makes the grade, especially for the town. I was particularly impressed with the friendliness and helpfulness of the staff, and the cleanliness of the rooms and all the facilities. When I had a need for a computer, I was happily surprised with the availability of two newer computers and printers. I will stay there again.
Comment from Hotel Management
Dec 3, 2016 by Nina, Hotel Management
Thank you for choosing our Best Western Sonora Inn & Suites, and that you were able to use our facilities, also we hope to see you again when in Nogales AZ.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Wisconsin

Wonderful staff and accomodations

Posted Oct 11, 2016
Pros: comfort
Cons: not enough restaurants in walking distance
Location: We loved the Roosters bar and restaurant next door
Excellent room, breakfast and staff. The location was ok, but would have liked to be closer to the conference activities.
Comment from Hotel Management
Nov 13, 2016 by Nina, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

I ate, I slept, I left

Posted Feb 13, 2016
Pros: Free coffee
Cons: More free coffee
Location: The Walmart was fabulous!
I felt like I was in Mexico itself. The fiesta never stops. Also the drivers in Nogales are horrible.
Comment from Hotel Management
Feb 27, 2016 by Nina, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jocotepec, Mexico

Terrific location and good value for your dollar.

Posted May 7, 2015
Needed a nice spot to rest prior to taking on the long drive to Guadajalara. This hotel fit the bill. Very friendly staff and everything you need in your room. Would certainly stay there again. Great sports restaurant next door with yummy wings. Staff just great and very informative.
Comment from Hotel Management
Feb 27, 2016 by Nina, Hotel Management
Thank you and we welcome you again to stay with us
5 out of 5
Recommended
for Everyone
by A verified traveler from nogales

Excellent place brand new

Posted Sep 22, 2014
After a wedding and had no problems. Brand new place . Made you feel as if it wasn't Nogales.
Comment from Hotel Management
Feb 27, 2016 by Nina, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by maxfrm from PHX

Great hotel, geat price.

Posted Feb 21, 2014
Everything was great, breakfast was very good. Just had an issue with the internet one day.
Comment from Hotel Management
Apr 8, 2016 by gm, Hotel Management
We thank you for staying with us and we hope to see you again
3 out of 5
by nomad from SLC, UT

Decent. Although priced too high.

Posted Aug 23, 2011
Rooms were clean enough and breakfast was alright (Better when the food from the early morning was removed which had dried up and new food replaced it). The employees were nice. The price even through expedia was TOO EXPENSIVE for a Best Western in Nogales in the slow summer time. This is the only reason we wouldn't recommend this hotel.
Comment from Hotel Management
Feb 27, 2016 by Nina, Hotel Management
Thank you
1 out of 5
by A verified traveler from Santa Fe, NM

Dog people

Posted Jul 3, 2011
We made reservations through Expedia because they advertised they were pet friendly. When we arrived, they refused to let us stay because we had two dogs. This was after a long drive from Santa Fe on a hot day, looking forward to a good rest before traveling to Mexico the next day. We even talked to the manager and he refused to make an exception even though the hotel advertised that pets were welcome. We went to the Holiday Inn Express and they were most gracious in letting us stay. We will always stay there from now on.
Comment from Hotel Management
Apr 8, 2016 by gm, Hotel Management
We apologize for your inconvience but our Best Western does not accept pet.