Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Phoenix, AZ

Posted Aug 22, 2016
Nogales Holiday Inn Express and Suites was a great place to stay after a night out in Rio Rico, AZ.
4 out of 5
by alma karina from sinaloa

Posted Jun 28, 2016 on Hotels
El hotel está super cómodo y muy bien ubicado, cerca de ambos cruces de la frontera. Hay buenos restaurantes cerca y también lugares donde comprar, lo unico malo fue que el pago de la habitación lo hicieron con cargo a la tarjeta cuando había indicado que pagaría en efectivo al hacer el check out, no obstante la srita que nos atendió al final nos ayudó e hizo la cancelación del cargo a la tarjeta
Comment from Hotel Management
Jul 1, 2016 by Hotel Staff, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Gerencia General
4 out of 5
by Chao-Hsuan

Posted May 29, 2016 on Hotels
Comment from Hotel Management
by Hotel Staff, Hotel Management
Hello Chao-Hsuan. Thank you very much for taking the time to rate our hotel. We hope to see you on your next trip to Nogales, AZ. Sincerely, Hotel Management
4 out of 5
by Tim

Posted May 28, 2016 on Hotels
Comment from Hotel Management
by Hotel Staff, Hotel Management
Hello Tim. Thank you very much for taking the time to rate our hotel. We hope to see you on your next trip to Nogales, AZ. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Nogales Business Trip

Posted Apr 9, 2016 on Hotels
The hotel staff was friendly, the room and building seemed to need some upgrades. Overall I had a good experience and would stay here again.
Comment from Hotel Management
Jul 2, 2016 by Hotel Staff, Hotel Management
Hello. We want to thank you for taking the time to leave us your feedback. We are very glad that you had a good experience while staying at our property. We hope to see you on your next business trip to Nogales, AZ. Sincerely, Hotel Management
5 out of 5
by A verified traveler from canada

Wonderful. Will always stay here!

Posted Apr 7, 2016
Pros: The beds are wonderful!
Cons: Not that I can see
Location: Convenient!
We stay here on our way to Mazatlan. It is convenient and comfortable.
Comment from Hotel Management
Apr 26, 2016 by Myrna, Hotel Management
Hello Darla, We want to than you for taking the time to leave us your wonderful feedback.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management
5 out of 5
by José manuel

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Hotel Staff, Hotel Management
Hello Jose Manuel. We want to thank you for taking the time to rate our hotel. We hope to see you on your next visit to Nogales, AZ. Sincerely, Hotel Management
3 out of 5
by A verified traveler

Posted Mar 21, 2016
Our first room that we got was dirty beds un donde towels on the bathroom floor so i had to call the front desk i got a clean room everything else was ok except the dirty room
Comment from Hotel Management
Apr 26, 2016 by Myrna, Hotel Management
Hello, First and foremost, I want to sincerely apologize for the inconvenience that you faced during your stay. I am very glad that we were able to accommodate your needs despite of the inconvenience. We value your comments and welcome the opportunity to serve you again. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Posted Mar 19, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Hotel Staff, Hotel Management
Hello. Thank you very much for taking the time to rate our hotel. We hope you will visit is again. Sincerely, Hotel Management
4 out of 5
by A verified traveler from Pharr, Tx

Nice, clean hotel with hot breakfast every morning

Posted Mar 9, 2016
Nice, clean, quite hotel close to main roads and walking distance to food and gas station. Simple, free, breakfast every morning. Nice and helpful staff.
Comment from Hotel Management
Mar 10, 2016 by Myrna, Hotel Management
Hello La Lori G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our location was convenient for you. We hope you will visit us again. Sincerely, Hotel Management