Ratings based on 421 Verified Reviews

3.7 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Posted Aug 18, 2017
Handy for Disney land Shops nearby Restaurant good.
Comment from Hotel Management
Aug 24, 2017 by Camille Rambach, Hotel Management
Dear Miles Thank you to have taken time to share your felt further to your stay among us. We are happy to read that the location of our establishment and its surroundings pleased you! By hoping to have the pleasure to welcome you again. Best regards
2 out of 5
by A verified traveler from Palmdale, CA

Close to Metro but horrible employee

Posted Jul 12, 2017
Hotel does not have AC, room was very hot, but the worse was the attitude of the female receptionist that when requested extra sheets for the sofa bed, answered by coming to the room and jumping on the sofa bed, pulling out the sheets and saying: "these are the sheets ma'am". This is not the answer you expect after traveling 16 hours. Other staff members had a better attitude
Comment from Hotel Management
Jul 26, 2017 by Christine, Hotel Management
Dear Madam, Dear Sir, It is with great attention that we take note of your remarks and we thank you for having informed us. We have taken your remarks into account and we are working with our Head of Reception and our Housekeeper so that these dysfunctions are not renewed. Wishing to keep your trust with Novotel. Best regards Customer Relations
5 out of 5
by John S

Paris

Posted Jun 28, 2017 on Hotels
it was ok
Comment from Hotel Management
Jul 26, 2017 by Novotel MLV Noisy le Gran, Hotel Management
Dear Madam, Dear Sir, Thank you for choosing our property. We look forward to welcoming you back to Novotel Marne la Vallée Noisy le Grand. cordially Customer service
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel close to train station

Posted Jun 3, 2017
A great hotel with a clean spacious room with housekeeping. Good variety for breakfast and a small swimming pool if you want to cool off. A small walk to the train station which allows you to get anyway in and around Paris. Small criticism was the room was very hot in the evening.
Comment from Hotel Management
Jul 24, 2017 by Camille Rambach, Hotel Management
Dear Mark, We thank you for sharing with us your experience. We hope we can welcome you again in our hotel. My most sincere greetings, Relationship manager
4 out of 5
by Anne

Clean hotel, 20 mins drive from Disney

Posted Apr 15, 2017 on Hotels
Stayed one night, functional Novotel. Shame we didn't know it was 12e per 24hrs to park there.
Comment from Hotel Management
Jul 27, 2017 by Novotel MLV Noisy le Gran, Hotel Management
Dear Madam, Dear Sir, Thank you for taking the time to respond to this inquiry. We hope to see you again soon. Best regards Customer Relations
4 out of 5
by A verified traveler

You know what you can expect - Novotel standard

Posted Nov 9, 2016 on Hotels
This is standard Novotel experience - you know what you get. Friendly personnel and we had breakfast buffet included - a good deal.
Comment from Hotel Management
Apr 6, 2017 by Novotel MLV Noisy le Gran, Hotel Management
Dear Sir, It is with great attention that we have taken note of your remark and we thank you for sharing it with us. It is a real pleasure to know that you have found our staff welcoming. Wishing to keep your trust with Novotel. Best Regards Customer Relations Christine Lebarbey
3 out of 5
by A verified traveler from Suffolk, UK

Inexpensive, but you get what you pay for...

Posted Oct 29, 2016
Pros: Parking; Free WiFi; Friendly and helpful staff; Room Pricing;
Cons: Cleaning/Maintenance staff need to have more attention to detail; A Gym; A heated pool that can be used year round;
Location: The commercial centre is well equipped with lots of eateries, there's also a large CarreFour built into it. Get to the RER and make the most of Paris.
We used this hotel as our "base" during a 4 day visit to Paris. We are a family of 4, including 2 children (aged 11 and 12). The parking is very convenient, as it's located under the hotel. The hotel is on it own little island, so (other than the Ibis it's attached to) it's independent, and does not attract attention. Finding the hotel by car was easy. However the surrounding area is anything from safe. Street lighting is a bare minimum. A few cars parked up on the side of the street had smashed in windows. Pedestrian access to the commercial centre and RER was 'dodgy' during anything but daylight hours. It really didn't feel safe. The room was OK, but we had to contact reception a few times to get towels for all 4 of us, as they continued to think it was just myself and my wife. The room safe didn't work, but we were able to use the hotel safe as an alternative. The shower needed unblocking from day one. We didn't get the impression the sheets on the extra beds were fresh on with our arrival. The bottom sheet on the main bed was absent, and when requested we were given a sheet with a massive urine stain. We stayed at the latter end of October, and thought that the outdoor pool would be in service... it wasn't, which was a let down for my girls. Staff were friendly and accommodating though. I like to run, but was advised that running too far from the hotel after dark was not safe... I didn't run while we stayed at the hotel. No Gym :(
Comment from Hotel Management
Jul 27, 2017 by Christine, Hotel Management
Dear Madam, Dear Sir, First of all, thank you very much for taking the time to share your comments with us during your recent stay at the Novotel Marne la Vallée - Noisy le Grand. Know that I take into consideration your disappointment, I apologize to you. Your opinion is essential and will allow me to take the necessary measures to remedy the inconvenience caused. In the hope of welcoming you next time, Best regards Customer service
1 out of 5
by A verified traveler from london

Novotel -

Posted Oct 4, 2016
25 minute journey via an uber taxi costing around 30 euros each way. Room not cleaned after being asked to clean it whilst we are out! No heating/ac Pretty much bog standard. Just paying for the Novotel name. Ibis hotel right next door might aswel stay there for half the price - Looks to be in the same building anyway!
Comment from Hotel Management
Jul 27, 2017 by Christine, Hotel Management
Dear Madam, Dear Sir, It is with great attention that we have read your comments and thank you for letting us shared. It is equally important for our team; our customers tell us their comments during their stays. Best regards Customer Relations
5 out of 5
by Adam from London

Five stars for me

Posted Aug 28, 2016 on Hotels
Really nice hotel recommend
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear Madam, Dear Sir, Thank you for choosing our establishment. Waiting to welcome you again at the Novotel Marne la Vallée Noisy le Grand. Best regards. Customer Relations.
3 out of 5
by A verified traveler from Uk

Affordable hotel close to disneyland paris

Posted Aug 28, 2016
Hotel was average and more likely 3 star than the 4 shown on some websites. Rooms were ok but the toilets are poorly lit and separate from the bathroom and there is no sink or place to wash hands which is a huge oversight in the design of the rooms. The carpets need an upgrade and the breakfast was expensive and not a great choice available. Staff on reception were friendly and helpful and the location was really good being 25 mins drive into the city and 20 mins drive to disneyland. Be careful of the boulders and narrow turns on entry to the hotel and to get into the car park. Overall was ok with the 2 day stay considering the cost of the rooms was reasonable but the cost of breakfast can make this an expensive place to stay.
Comment from Hotel Management
Jan 10, 2017 by cricri, Hotel Management
Dear Madam, Dear Sir, It is with great attention that I have read your comments and thank you for letting me share. We have taken into account feedback and are working with our technical team so that these problems do not renew. Wishing to maintain your confidence with Novotel. Best regards. Customer Relations.