Ratings based on 258 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Fort Myers, FL

Disappointing Paradise

Posted Aug 20, 2017
Pros: The beach, water, and grounds are beautiful. There is also a lot of dining options which is nice.
Cons: The actual buildings and boardwalks are not well maintained. They do the bare minimum when it comes to upkeep. management also needs improvement.
My husband and I were very disappointed in our trip. We spent 27 hours traveling to the SSIF. When we first arrived in Male, we had to wait three hours in their airport lounge, and then when we finally were boarding our seaplane, we were notified that the plane had too much weight and our bags would be on the next plane. Our bags did not arrive for another six hours, at 7 o'clock at night. We were also not pleased with the upkeep of the resort. Things were not well maintained or manicured. The beach and the water is beautiful. If you are going to the Maldvies for excursions, diving, manta rays, snorkeling, DO NOT SELECT THIS RESORT. The most heartbreaking thing from our trip is the utter disaster that was the Hanifaru Bay excursion. This hotel advertises that they have a manta ray excursion, where they take you to Hanifaru Bay. THEY DO NOT. According to a staff member, they've only done this excursion a handful of times. They strung us along for our entire trip and on the last day of our trip told us it was too far to Hanifaru Bay and we were SOL. We were not given any sort of reason, management didn't reach out, our butler didn't even give us a clear explanation. We were left high and dry with nothing. We will never go back to this resort. And I caution anyone who wants to go there, make sure all you want to do is sit on the beach.
Comment from Hotel Management
Aug 26, 2017 by Thamheed, Hotel Management
I am extremely disappointed with the experience you have had. Firstly please allow me to clarify regarding the issues faced with excursions. I understand that it was meant to be a highlight of your trip. As explained to you by our team, we do have 2 options when excursions are booked private excursions and group excursions. For group excursions (which you opted for) we will only operate if there are minimum 6 people joining the trip. Private excursions are exclusively for you at your convenience provided it’s within the government allocated schedule and the weather conditions allow. We appreciate the fact that you understand the weather was not suitable for sailing on the date you initially booked. I would also like to inform you that the Hanifaru Bay is a bio reserve and visiting is under strict surveillance by the government. As such, excursions are allocated dates which are pre-determined by a government schedule. The Saturday that you requested for was allocated as per this schedule only to safari boats, which is the reason behind us been not able to arrange the excursion for you. I am also sorry to hear that your luggage arrived late. This is a time in year when weather conditions of Maldives could change very quickly an suddenly, hence there could be situations whereby our seaplane operators could off load some luggage to reduce the weight of the aircraft in order to have more fuel to divert the flight to the destination of origin in case of bad weather during the flight. This is in the best interests to safe guard our guests. However I am happy that your baggage was received 5 hours later. I appreciate your understating when visiting remote island destinations that some situations will be out of our teams control due to superseding factors such as government rules and regulations and weather conditions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Great trip and amazing experience all around! I would highly recommend this place. Top notch accomodations.
Comment from Hotel Management
Aug 23, 2017 by Abdulla Thamheed, Hotel Management
Dear Valued Guest, Greetings from The Sun Siyam Iru Fushi Maldives! Thank you for taking time to write this fantastic review. Your kind words and recognition of the service you experienced at The Sun Siyam Iru Fushi is truly wonderful to read. Once again, thank you for your strong recommendation and we would be more than happy to welcome you back as a repeat guest in the near future.
5 out of 5
by Ying Hsuan

This traveler left a rating score only Posted Jul 5, 2017 on Hotels
1 out of 5
Recommended
for Everyone
by A verified traveler from New york

Private island vacation

Posted Apr 21, 2017 on Orbitz
Very nice accommodation with a bungalow right on the beach and very private and relaxing. The staff was very friendly and helpful to all our needs . I had a wonderful relaxing vacation with my family.
Comment from Hotel Management
Jun 6, 2017 by Thamheed, Hotel Management
Dear trotty , Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you very much for your utterly wonderful review. In addition to that thank you for choosing to stay at our resort. We appreciate your valuable feedback. I'm delighted to read that you had such a great stay with us and that you enjoyed so much of what our resort has to offer, in particular our wonderful staffs. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience yet another perfect stay with us. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent resort in the Maldives with a great Kids

Posted Apr 3, 2017
Great Diving! Friendly staff! Kids are free and there is a great kids club!
Comment from Hotel Management
Jun 6, 2017 by Thamheed, Hotel Management
Dear Valuable guest, Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you for choosing to stay with us at Maldives and for taking the time to share such valuable comments after your visit. It is always great to receive such positive feedback and to know that our team were able to make such happy memories for our guests. I am especially pleased to know that you found everything to be perfect. I hope that we will be able to welcome you back to our paradise like island time after time. We will do our utmost to make sure you get to experience another perfect stay with us, with us it will always be “Welcome home!”. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Huge Island, great service, food variety

Posted Mar 12, 2017
Pros: Service Food View Size of Island
While this resort is quite expensive, it is cheaper than many of the other resorts of this caliber in Maldives. The main selling point for me was the size of the island and the variety of food we get to eat. I am a fussy eater, so was a great joy to see dedicated Italian and Indian restaurants with fantastic room server 24/7. The spa is probably the best in the country and we were super happy with it. We stayed in the Infinity Pool Villa which was great, although don't expect much privacy as people will be snorkeling outside your room. We had a private butler and everyone was super friendly and accomodating! All in all a fantastic experience, would definitely recommend!
Comment from Hotel Management
Mar 16, 2017 by Thamheed, Hotel Management
Dear Molten Ice, Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you very much for your utterly wonderful review and recommend us! It makes me very happy to know how much you enjoyed your stay along with what is on offer ranging from the villa and spa and the delicious food and the size of the resort and you felt that our team was able to make your holiday such a wonderful one. I will definitely be passing the comments to the team at Trio, Spa as well as the rest of the team. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience yet another perfect stay with us. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager
5 out of 5
by Mimi S

Amazing resort - didn't want to leave Iru Fushi!

Posted Feb 25, 2017 on Hotels
Amazing stay! We extended our planned visit by an extra night we liked it so much. No detail is overlooked at this resort and everyone on staff is incredibly friendly, warm, helpful and really go the extra mile to make you comfortable. Would highly recommend and will be back myself - it's paradise!
Comment from Hotel Management
Mar 16, 2017
Dear Mimi S , Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you for such a wonderful feedback and recommending us! I am glad you thoroughly enjoyed our fantastic villas and the services on offer. I will pass your comments to our staff definitely. Ensuring each and every one has the best vacation with memories to last a lifetime is something we aim to do day in and day out. It is wonderful that you had the best vacation so much so that you did not want to leave. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience yet another perfect stay with us. With us it will always be welcome home. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager
5 out of 5
by Abdulla

Really good place

Posted Feb 17, 2017 on Hotels
Advisable for families and couples.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Abdulla, Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you very much for your review and for choosing our resort. We appreciate your valuable feedback, as our resort is been awarded for been both family friendly and an ideal romantic destination. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience a perfect stay with us again and again. Best regards, Abdulla Thamheed General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Bucharest

Best vacation ever

Posted Feb 17, 2017
Pros: Everything
Cons: The furniture in the water villa. Seems a bit outdated
All is perfect there. The place, the staff, especially Sammy, who took perfect care of us.
Comment from Hotel Management
Mar 16, 2017 by Thamheed, Hotel Management
Dear Ciprian, Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you for choosing to stay with us at Maldives and for taking the time to share such valuable comments after your visit. I will pass the message to all our staff and especially Sammy. It is great to know you enjoyed your stay with us and the barefoot, relaxed atmosphere of the resort! We do polishing and maintain our furniture on weekly basis. Due to the tropical weather these kinds of issues do arise in spite of us doing polishing and maintenance on a weekly basis. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience yet another perfect stay with us. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Amazing experience

Posted Feb 14, 2017
Pros: The service, food, drinks, activities, beautiful location. Everything one could ask for in my opinion.
Cons: Wasn't keen on the value for money in the French restaurant. Trio, teppenyaki and islander's grill were all top notch.
Location: Most amazing water in the world, Beaches, Cocktails, Pools, Snorkling, Jet ski, Speed boats, Uninhabited islands, Sunset cruise
This was by far the best holiday I've ever had. My girlfriend and I loved every minute of it. There was plenty to do and plenty of places to chill out. It was the perfect balance of exploration and fun while being relaxing. We didn't want to leave. The staff were the friendliest in the world. Only thing slightly negative I can say is that it was expensive. But thats the Maldives. We made amazing memories there and will recommend you go to anyone.
Comment from Hotel Management
Mar 16, 2017 by Thamheed, Hotel Management
Dear Mitch, Maruhabaa! Greetings from The Sun Siyam Iru Fushi Maldives! Thank you for such positive and detailed feedback and for recommending us! It makes me very happy to know how much you enjoyed your stay along with what is on offer ranging from the location and activities and the delicious food at the resort and that you felt that our team was able to make your holiday such a wonderful one. I will definitely be passing your comments to our team. I am sorry to read that you found our pricing to be high. Our prices are quite in par to the 5 star luxury standards and services provided, but still comparatively lesser than most of the other resorts in the area. However, I am thankful for the feedback and your honesty in delivering these comments to us. I hope that we will be able to welcome you back to our paradise like island once more. We will do our utmost to make sure you get to experience yet another perfect stay with us. Furthermore, we have launched a new loyalty program for our valuable guests - Sun Siyam Ambassador! Extra privileges and first to know on the latest offers! Best regards, Abdulla Thamheed General Manager