Ratings based on 1,101 Verified Reviews

3.7 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Posted Sep 10, 2017
Hotel was ok nice bar and good selection of drinks. But the area was a bit ruff the shower was terrible the room was very hot and a lot of noise from traffic outside staff were very friendly
3 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool, England

Decent hotel, close to central station

Posted Sep 8, 2017
Pros: Proximity to the city centre.
Cons: Communication internally between staff, and no miscommunication with customers.
Location: Good bars and shops nearby, but the Ahoy arena is a hike, especially with rush-hour traffic.
Overall the hotel was decent, but staying here for more than one night wouldn't be ideal. I emailed the hotel two days prior to going asking if we could check in at 12pm, which they said was fine, and upon arriving we were told we had to wait an extra two hours. The room quality could have been better, but for one night only it was fine.
4 out of 5
by Olga

Quite ok, nothing was wrong with it

Posted Aug 14, 2017 on Hotels
Good location, clean room with all amenities one expects from a 3 star hotel
4 out of 5
by Graeme

Good value

Posted Aug 11, 2017 on Hotels
Reasonably priced and centrally located
4 out of 5
by Robin

This traveler left a rating score only Posted Aug 10, 2017 on Hotels
3 out of 5
by Shirley

Hey Management, Get your lies straight

Posted Jul 11, 2017 on Hotels
Good location. Easy 10 minute walk to Rotterdam Central Station. Tram stops right across the street if you prefer not to walk. My issue with this stay was that the hotel air conditioning system clearly was not working yet staff repeatedly said there was no issue. Despite multiple guests complaining. According to management the issue was with us, not the system. Then, when questioning another staff person the response was , "Oh, there's a BIG problem with the system." Suggestion to management: Don't blame the guest. When the A/C is blowing hot air there is clearly something wrong. We're not stupid. AND, an offer of some compensation for sweating it out for 4 days on the top floor would have gone a long way. I'd give you 2.5 stars after my experience.
3 out of 5
by Maitreyi

This traveler left a rating score only Posted Jul 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Good for the Money

Posted Jul 2, 2017
Pros: nearby Rotterdam Central Station and additional complimentary coffee/bopiler
Cons: Twin Single bed is too slim, there is gap in between giving you discomfort.
Location: nearby Rotterdam Central Station
Good Experience, accessible and very good for its price.
4 out of 5
by Feliyeni

Nice

Posted Jul 2, 2017 on Hotels
Nice clean big room. Good location. But there are mosquitos in the room.
5 out of 5
by Charles

Short stop over stay

Posted Jun 29, 2017 on Hotels
excellent for railway station which is across the road.