The location of the Palazzio is good and the property was clean. However I do feel mislead. When I arrived, I could not find an office because there is no full time staff. The key was in an envelope in a mailbox at the entrance gate (they e-mailed the key info which seemed odd, now I know why). There was no toilet paper or soap in the room. I had to find a store and buy it. There is no Hot Water. The 'pool' is really an attractive fountain with a few inches of water in it.
When I called them, it went to voicemail. I met a maid the next day who was very friendly but did not speak English. I would have given the property a higher rating if I had known what to expect before I arrived. Though a little rundown, the bathroom and bedroom were a nice size and you are within a few minute drive of Palm and Eagle Beach.This a good budget option, just know what to expect.