Outdoor pool, pool umbrellas, sun loungers

Reviews of Noosa Keys Resort

3.5 out of 5
Noosa Keys Resort
164 Noosa Parade, Noosaville, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 66 reviews" "
Rating 8 - Good. 21 out of 66 reviews" "
Rating 6 - Okay. 2 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Aram Alavian and N

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Candice

Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Room comfort
Disliked: Cleanliness
The good, the bad and the ugly.....
Great location, nice accommodation and well equipped. Parking was brilliant as it was undercover. Just a shame it wasn't clean, let down by thick black hairs on the sofa and floors. We spent the first hour cleaning !!
Stayed 5 nights in Dec 2023

8/10 Good

Caleb

Liked: Cleanliness, property conditions & facilities
Great location, lovely outdoor facilties. As it is on a main road, the fri night traffic did wake us up - nosy road.
Stayed 5 nights in Dec 2023

10/10 Excellent

Emma

Traveled with family and small children
Liked: Property conditions & facilities
Fabulous spot for a family. Great facilities and around 2km from Hasting Street.
Stayed 4 nights in Sep 2023

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property for the price and location. Nice staff running the facility. Recommend to others with a younger family.
Stayed 2 nights in Sep 2023

8/10 Good

Viktor, Conder

Traveled with family and small children
Liked: Amenities
Very basic but clean and well equipped. Good pool and close to the main street.
Stayed 3 nights in Apr 2023
Response from Christine on Apr 12, 2023
We are happy that you had a nice stay with us

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort
Green place to stay
Our stay was great, we enjoyed the pool and the spa which was a bit hot they need to update their photos because the pool area has been done up .our unit was lovely and clean .. we will be going back again for sure .
Stayed 4 nights in Mar 2023
Response from Christine on Apr 12, 2023
We are pleased that you had a great stay with us and look forward to seeing you again

10/10 Excellent

sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Gavin, Seddon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you close to everything
Stayed 7 nights in Jul 2022

8/10 Good

christine

Traveled with family
Liked: Room comfort
Units looked nicer in real life than in the photos. Very private in room 20 and 21. Views were beautiful. Could do with more toilet rolls and hand towels in the units. The cleanliness wasnt bad just wasnt great either. Overall we loved our stay and had a great time, wish we could have stayed longer. It was nice and central but not too busy in Noosa too.
Stayed 4 nights in Jul 2022
Response from Christine on Jul 26, 2022
Thanks for the comments. It is standard procedure in these types of "Self contained units" to supply a small amount of toilet paper. It is called a "starter pack" and from then on you are to supply your own. It is also standard procedure to supply 1 hand towel in each unit regardless of the number of guests in each unit

10/10 Excellent

Dianna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for all the effort you put into the resort: greatly appreciated.
Stayed 3 nights in Jul 2022
Response from Christine on Jul 24, 2022
thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great family stay
The resort managers were absolutely lovely, great to communicate with, very responsive and full of personality. It felt more like a family resort than a hotel. Children loved the pool and tennis court! We stayed in two different apartments (3bedroom and 2 bedroom) - both were well equiped, spacious, clean and modern. great location n Noosaville with easy walking distance to the river and its many restaurants.
Stayed 3 nights in Jun 2022
Response from Christine on Jun 21, 2022
Thanks for those kind words. We are glad that you enjoyed your stay with us. Regards Christine

10/10 Excellent

Garry

Liked: Cleanliness, room comfort
Affordable excellent spacious unit in Noosaville
Very comfortable spacious well equipped unit. Tennis Court and nice pool. Close to great restaurants and river walks
Stayed 3 nights in Jan 2022
Response from Christine on Feb 6, 2022
thanks Greg, we are pleased that you had a nice time with us

10/10 Excellent

richter

Liked: Cleanliness, amenities, property conditions & facilities
Unexpected little gem! So close to everything! Gympie terrace was right on the door step & catered for every need! Free buses (from virtually outside the entrance) in main beach every 15mins made this an ideal location. Felt very safe & secure! The owners were just lovely! Highly recommend!
Stayed 5 nights in Dec 2021
Response from Christine on Jan 18, 2022
Thank you for your kind words, we are glad you enjoyed your stay with us

10/10 Excellent

Russell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Pools were excellent.
Stayed 3 nights in Sep 2021
Response from Christine on Oct 5, 2021
Thanks for your review

10/10 Excellent

Jo-Anne

Liked: Cleanliness, room comfort
Excellent apartment in central location
My husband and I stayed in a ground floor apartment for 3 nights and it was great. Friendly managers, clean spacious apartment with everything you need. Close to walking distance to everywhere. Will definitely be back.
Stayed 3 nights in Sep 2021
Response from Christine on Sep 21, 2021
Thanks for the great review. We are glad that you had a good time at the resort. Look forward to seeing you again regards Christine

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, room comfort
Great value for money. Great location. Beautiful unit. Service from the managers was friendly and helpful
Stayed 2 nights in Jul 2021
Response from Christine on Aug 4, 2021
Thank you

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
location. very friendly managers
Stayed 6 nights in Jul 2021
Response from Christine on Jul 21, 2021
Thank you

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Christine was such a gem. Sorry we didn’t leave as early we had planned. Thanks for your patience 😁
Stayed 2 nights in Apr 2021
Response from Christine on Apr 18, 2021
Thanks for the kind words. Glad you enjoyed your stay with us, Regards Christine

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Small inexpensive resort with nice looking tennis court, pleasant uncrowded swimming pool area, close to the river and best Noosaville restuarants. Some people in other review complained about road noise. This was okay (minimal) as long as windows/doors were closed.
Stayed 3 nights in Apr 2021
Response from Christine on Apr 9, 2021
thank you for your review

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is great and the facility has everything we need for the stay.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated spa and pool. The room was very spacious.
Stayed 2 nights in Jun 2019
Response from Christine on Jul 3, 2019
Thanks for your feed back

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything. Pleasant welcome. They need to leave instructions on how to use washing ma hine. Dryer. And microwave. Unable to use microwave. But mangaged to work out washing machine. All other things were great comfortable beds. Quiet surrounds.
Stayed 7 nights in Jun 2019
Response from Christine on Jun 19, 2019
Thanks for the feed back

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find....
Very helpful, friendly staff. Great location. Very clean.
Stayed 5 nights in May 2019
Response from Christine on May 28, 2019
Thanks for comments

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant. Very good price for area and amenities. Had a fabulous stay!
Stayed 5 nights in Apr 2019
Response from Christine on May 28, 2019
Thanks for your comments

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and friendly management.
Stayed 7 nights in Jan 2019

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families and friends
We loved our trip to Noosa and the space was terrific for the 5 of us. We loved playing cards in the evening on the porch and the walk to the river for the sunset. Great location, friendly management and wonderful to have a kitchen.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly atmosphere and very clean.
Stayed 3 nights in Apr 2018
Response from /christine on Apr 17, 2018
Thank you

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family experience
Will definitely be there again shortly! Is hard to find somewhere that safely caters for toddlers.
Stayed 2 nights in Mar 2018
Response from Christine on Apr 17, 2018
Great to here that you had a good time with us. We look forward to having you back

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Walking distance to Noosaville
Very noisy - right next to roadway and cars/trucks passing all night. Lounge was extremely uncomfortable and none of us could sit for any length of time. It was close to Noosaville and kept clean and tidy.
Stayed 2 nights in Mar 2018
Response from Christine on Apr 19, 2018
As I have no idea what unit you stayed in I am unable to comment on the lounge. As managers we do not sit on them so we would be unaware that it would be uncomfortable for guests unless they came directly to the office and advised us then possibly we could be able to do something about it like speaking with the owner and advising them of the situation

4/10 Poor

Dave, Brisbane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to Noosa River and restaurants
The resort is well positioned close to Noosa River and restaurants. This and another resort are located within the same boundary so it appears to be larger than it actually is. Backs on to a main road so there is a bit of traffic noise. The bedrooms are at the back and have balconies however at night the doors and windows need to be closed to block out the traffic noise The resort is showing it's age a little and needs to be refreshed. We had an upper level unit, accessed by stairs, which had 2 bedrooms downstairs and a 2 person sleeping area on the upper level. One air conditioning unit for the downstairs area so the bedroom doors had to be left open for cooling. The upstairs sleeping area had a separate air conditioner. There were fans in the bedrooms. There appeared to be a lack of maintenance in our unit.The front sliding door lock was stiff and difficult to open. The master bedroom screen door could not be unlocked to access the rear balcony. The toilet wall had a hole in it where it had been struck by the door handle. The dishwasher was very old and the wash settings were illegible so some guesswork was needed to select the correct wash cycle. Generally disappointed in the condition of the unit. In my opinion the unit was overpriced for the condition that it was in
Stayed 3 nights in Jan 2018

8/10 Good

KAZUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice staying.
The office open hour was short that it was not easy for us to check in.
Stayed 3 nights in Dec 2017
Response from Christine on Jan 23, 2018
Our office is open until 5pm Monday to Friday, 2pm on Saturday and noon on Sundays

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice comfortable hotel
Great experience at the Noosa keys. Friendly and comfortable
Stayed 2 nights in Dec 2017
Response from Christine on Jan 23, 2018
We are pleased that you had a great time at our resort

8/10 Good

Taryn, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable rooms. Wonderful pool. Great kitchen
Stayed 2 nights in Dec 2017
Response from Christine on Jan 23, 2018
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the river
Walking distance to the river and lots of restaurants and short driving distance to all other nice places in Noose, which is a very nice place
Stayed 5 nights in Jun 2017
Response from Christine on Jun 29, 2017
Thank you for the feed back, we will keep that in mind

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location, the management is very friendly and helpful. Some of the items in the room where we stayed could benefit from an upgrade, for example, the shower. However, everything was very clean and tidy.

10/10 Excellent

sheridan, manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Noosa river
Chris and Christine were the perfect hosts and very helpful with loads of information during our stay. The room had everything you could possible need. Location is great only minutes from the Noosa river and easy access into Noosa Heads. Only down side was the chargeable wifi.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly close to river.
Clean unit , nice pool & tennis court. Family friendly , very close to Noosa River , easy walk to restaurants & Noosaville shops . 3 km from Noosa main beach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Enjoyable stay at a great location. Prefer not to have other guests smoking out the front of their units though - smoke blows into our unit.

2/10 Terrible

Janet, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Unit was not like pictures online. It was old and tired, and dirty. I didn't appreciate having to clean food from under the kitchen table and washing the crusty stains off the sofa. Sofa throw pillows were stained and gross, tile floor was so dirty it turned out feet black walking barefoot on it, carpet was old and fraying and filthy around the edges. Curtains were dusty and stained, as were bedspreads. The side table in downstairs bedroom had dust and hair on it. The cutlery was filthy with crusted food as were the dishes so we had to wash everything before we could use it. One element on the old model stove was damaged. The microwave oven appeared clean until you lifted the glass tray out and there was old crusted food underneath. The patio chairs were dirty and rusted. Issues were brought up with management but apart from an apology, nothing else was done or offered. Had we wanted to stay in budget level accommodations, we would have booked them for less than $175 per night in low season. As we are in the industry ourselves, our unit was absolutely not on par with other reviews or other properties in the area and I would advise to look elsewhere. We will not be recommending it to colleagues.

8/10 Good

Margie, Cooroy, Sunshine Coast, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, relatively cheap resort near beach
Resort managers, Chris and Christine, were every bit as welcoming as I read in previous reviews. Our unit was cheap for the Noosa area and very spacious. The only drawback (and maybe this is why it's fairly cheap) is that the bedrooms are on the Noosa Parade side - a fairly busy road - so a little noisy for sleeping, especially for us country bumpkins! Otherwise, everything was absolutely fine.

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, friendly resort.
Lovely welcome from the resort managers, assisted with luggage to room and provided lots of local information. Apartment was clean and spacious located adjacent to the pool. Close to restaurants and river for family fun. A short bus ride to local beach. The river activities were the highlight our trip, very affordable to hire a boat and take a trip along the river. Fishing, swimming and watersports fun. We would definitely return.
Fun on the noosa river

10/10 Excellent

Not Provided, Britt fom Burnett Heads Mon Repos Beach

Liked: Cleanliness, staff & service, room comfort
Family , best place to stay next to Noosa river
The care takers are lovely we will go back. Friendly and help full . Nice to have special helpful people old fashioned service refreshing theses days . See you again

10/10 Excellent

jemma, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the river , ferry , restaurants
Excellent family stay . Very clean , handy location , quiet . Heated pool

10/10 Excellent

Aimee, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very quiet and lovely and clean. I highly recommend it. It had everything we needed. 2 minute walk to the Noosa river

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old complex but nice & clean. Has everything you need.

10/10 Excellent

Charlotte, Hervey Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Property managers were very friendly and helpful. Apartments were clean and welcoming. Good facilities with a pool, spa and tennis court and right by Gympie Terrace. What more could you want for this price?!