First hotel but not client first
Posted Aug 20, 2016 on Hotels
Room 236 on the ground floor on the street Nyhavnsgade.
Price: around 950 DKK / 125 EUR.
Bad night: very noisy: cars and vibrations!
At 1 am, I went to the reception and she proposed to me a worst room “on the street corner with a traffic light beeper” she said. Not helpful!
For room more quiet, I have to pay an extra charge! No comment!
When checking out, I complain again and the answer is to contact Expedia. It seems that the direct customer feedbacks don’t interest this hotel!
The only positive point is the breakfast buffet.