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Rating 10 - Excellent. 356 out of 1000 reviews" "
10 - Excellent
356
Rating 8 - Good. 488 out of 1000 reviews" "
8 - Good
488
Rating 6 - Okay. 124 out of 1000 reviews" "
6 - Okay
124
Rating 4 - Poor. 23 out of 1000 reviews" "
4 - Poor
23
Rating 2 - Terrible. 9 out of 1000 reviews" "
2 - Terrible
9
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Bjarne
Aug 3, 2023
Bjarne
Stayed 1 night in Jul 2023
Response from Rasmus on Aug 4, 2023
Hej Bjarne, Mange tak for den flotte anmeldelse, den er vi meget glade for. Vi håber, at vi kan byde jer velkommen en anden gang. Forsat god sommer! Hilsen Rasmus / Hotel Frederikshavn
10/10 Excellent
Sóley
Jul 26, 2023
Sóley
Stayed 1 night in Jul 2023
Response from Rasmus on Jul 28, 2023
Hello, Thanks for your review! We hope to see you some other time. Have a nice summer! Regards Rasmus / Hotel Frederikshavn
Super charming hotel. Excellent location. Easy to walk to everything (note: businesses close early by US standards so not any shopping in evening. Few but good restaurants to choose from but again, check closing times). Clean and good sized room. Fine for 2 adults. Excellent breakfast. We stayed 6 nights. Would stay here again.
Joey
Stayed 6 nights in Jul 2023
Response from Rasmus on Jul 17, 2023
Dear Joey,Thanks for your amazing review! We loved having you guys here. We hope to see you some other time. Have a nice summer. Regards Rasmus / Hotel Frederikshavn
10/10 Excellent
Marc
Jul 6, 2023
Marc
Stayed 2 nights in Jul 2023
Response from Pia - Receptionen on Jul 7, 2023
Hej MarcTusind tak for din flotte anmeldelse af vores hotel.Det glæder os meget, at du har haft et godt ophold hos os.Det vil være os en fornøjelse at byde dig velkommen igen.De bedste hilsner
We booked online at the last minute and had a bit of a challenge checking in after Reception closed (at 8 pm). But the staff worked with us remotely and patiently, talking us through coding room keys and they made sure we got settled. Great breakfast spread, friendly staff, clean & comfortable. High marks as well for the gent at Reception when we checked out; he helped us book a ferry for a chunk of our return to Copenhagen which shaved off 2 hours of driving. We would definitely return here, given the chance.
Andrew
Stayed 2 nights in May 2023
Response from Rasmus on May 5, 2023
Dear Andrew & family. Thank you so much for your review! We love it. I'm happy to hear, that it work out with the ferry. We hope to see you some other time soon. Regards Rasmus / Hotel Frederikshavn
Hejsa,Mange tak for anmeldelse, den er vi glade for! Vi håber, at vi kan byde velkommen en anden gang. Hilsen Rasmus / Hotel Frederikshavn
8/10 Good
Darren
Aug 26, 2022
Liked: Staff & service
Room was too small
Friendly staff. Breakfast was okay. Room extremely small
Darren
Stayed 2 nights in Aug 2022
Response from Tina on Aug 26, 2022
Hi Darren,Thank you for your nice review :-) We hope to see youagain some other time, and then be able to offer you abigger room.Kind regardsTina / reception.
8/10 Good
Daniel
Jul 31, 2022
Daniel
Stayed 1 night in Jul 2022
Response from Rasmus on Aug 2, 2022
Hej Daniel,
Mange tak for den flotte anmeldelse, den er vi glade for!
Vi håber, at vi kan byde dig velkommen en anden gang.
Rigtig god sommer!
Hilsen Rasmus / Hotel Frederikshavn
Excellent staff esp our check in fellow. Fabulous breakfast. Easy free parking. Great location.
Roxanne
Stayed 3 nights in Jun 2022
Response from Pia - Receptionen on Jun 27, 2022
Dear Roxanne
Thank you for taking the time to post a review of our hotel.
We are so happy to hear that you enjoyed your time at Hotel Frederikshavn. Our goal is always to exceed your expectations.
It will be our pleasure to welcome you back soon.
Kind regards
Hotel Frederikshavn
/Pia
Response from Christina - receptionist. on Sep 24, 2021
Hej Michael
Tusind tak for den fine karakter. Vi sætter stor pris på vores gæsters mening.
Vi håber, at kunne byde dig velkommen igen en anden gang.
Venlig hilsen
Hotel Frederikshavn.
Response from Christina - receptionist. on Sep 9, 2021
Hej Snorri
Tusind tak for den fine karakter. Vi sætter stor pris på vores gæsters mening.
Vi håber at kunne byde dig velkommen en anden gang.
Venlig hilsen
Hotel Frederikshavn
Tak for din anmeldelse. Vi håber, at vi ses igen :)
Hilsen Rasmus
8/10 Good
Lonni
Traveled with family
Apr 26, 2021
Liked: Cleanliness, staff & service
Rent og nem indtjekning
Fint for et 3 stjernet hotel. Nem ud og indtjekning og meget rent.
Sengene var fine, men ville opgradere til bedre værelse eller hotel hvis man skulle blive mere end en enkelt nat
Lonni
Stayed 1 night in Apr 2021
Response from Christian Vingborg on May 4, 2021
Kære Lonni,
Tusind tak for din positive anmeldelse af opholdet på vores hotel. Du er altid velkommen til at benytte dig af hotellets forskellige tilbud fremover.
Med venlig hilsen
Christian Vingborg, Receptionist,
Hotel Frederikshavn
Mange tak for din venlige anmeldelse. Vi er glade for, at opholdet levede op til forventningerne. Vi håber, at I vil tænke på os næste gang, I skal til Aalborg.
Tak for din anmeldelse, vi sætter pris på respons fra vores gæster
2/10 Terrible
Robert, Roskilde
Traveled with partner
Jul 25, 2020
Liked: Cleanliness
Disliked: Staff & service
Supposed to be free parking, but the parking space was too small, and when we came back late there was no space left.
Also, our friends who payed for a luxory room got a standard room. When we told the person in the reception we got only bad excuses.
Robert
Stayed 1 night in Jul 2020
Response from Jonas on Jul 27, 2020
Dear Robert
Thank you for reviewing our hotel. I'm sorry to hear that you were not satisfied with your stay. We do have free parking for our guests in contrast to many of the city's other hotels, but due to the high season there are a lot of people in the city, and therefore also at the hotel, which affects the parking availability. Regarding your friends' room, I can assure you that we have not degraded them. They lived in one of our Luxury Rooms, but they were not satisfied because there was not made extra beds on the room. We only make beds to the number of people that actually has to live in the room, as I believed you also were told in the reception. This is due to a consideration of time, economy and environment/climate.
We hope you find our response satisfactory.
However, we wish you a good summer.
We stayed here before boarding the ferry to Sweden. We thought it would simply be a place to stay overnight but we had a very enjoyable and pleasant experience. The staff were very helpful. The breakfast was good and the hotel is conveniently located near the train station and ferry terminal.
Verified traveler
Stayed 1 night in Aug 2019
Response from Reception, Hotel Frederikshavn on Aug 23, 2019
Evidently, we had a newly renovated room. It was nice and fit our family of five. Breakfast was tasty and good too - a nice variety. I enjoyed visiting with the director who was staffing the front desk the night we checked in.
We enjoyed our stay very much at the Hotel Frederikshavn. It is in a good location for all we needed. We had a nice, quiet room with a delicious breakfast each morning and friendly staff. I would stay there again!
Cindy
Stayed 2 nights in Aug 2018
Response from Hotel Frederikshavn on Aug 29, 2018
Thank you for your feedback, we appreciate it. We hope to see you again sometime.
Comfortable hotel, very clean, quiet, newly remodeled, by harbor and water park, with a good breakfast. It is on the unfussy side but the minimalist tendency was refreshing and we missed nothing. We thought overall this was a great deal.
SE
Stayed 1 night in Jun 2018
Response from Hotel Frederikshavn on Jul 2, 2018
Thank you very much for your feedback. We hope to see you again sometime.
I had a very pleasant stay here, close to shopping, restaurants and transportation, a short walk to a swimming beach. Helpful staff, good breakfast. Highly recommended! Not fancy, but clean and comfortable.
Leila
Response from Mia on Jun 16, 2016
Dear Leila.
Thank you for your recommandation! We're happy, that you enjoyed your stay. We hope to see you soon again.
Have a great day
excellent location
great parking
super friendly staff
all the necessities were there
Roadie
Response from Mia on Jul 10, 2016
Thank you for your nice review of our hotel. It's important to us that you feel at home and good.
We hope that you will recomment us to family and friends. We hope to see you again.