Beach

Reviews of Hotel Frederikshavn

3 out of 5
Hotel Frederikshavn
Tordenskjoldsgade 15B, Frederikshavn

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 1000 reviews" "
Rating 8 - Good. 488 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bjarne

Stayed 1 night in Jul 2023
Response from Rasmus on Aug 4, 2023
Hej Bjarne, Mange tak for den flotte anmeldelse, den er vi meget glade for. Vi håber, at vi kan byde jer velkommen en anden gang. Forsat god sommer! Hilsen Rasmus / Hotel Frederikshavn

10/10 Excellent

Sóley

Stayed 1 night in Jul 2023
Response from Rasmus on Jul 28, 2023
Hello, Thanks for your review! We hope to see you some other time. Have a nice summer! Regards Rasmus / Hotel Frederikshavn

10/10 Excellent

Joey, Roanoke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super charming hotel. Excellent location. Easy to walk to everything (note: businesses close early by US standards so not any shopping in evening. Few but good restaurants to choose from but again, check closing times). Clean and good sized room. Fine for 2 adults. Excellent breakfast. We stayed 6 nights. Would stay here again.
Stayed 6 nights in Jul 2023
Response from Rasmus on Jul 17, 2023
Dear Joey,Thanks for your amazing review! We loved having you guys here. We hope to see you some other time. Have a nice summer. Regards Rasmus / Hotel Frederikshavn

10/10 Excellent

Marc

Stayed 2 nights in Jul 2023
Response from Pia - Receptionen on Jul 7, 2023
Hej MarcTusind tak for din flotte anmeldelse af vores hotel.Det glæder os meget, at du har haft et godt ophold hos os.Det vil være os en fornøjelse at byde dig velkommen igen.De bedste hilsner

10/10 Excellent

Andrew, Pendleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked online at the last minute and had a bit of a challenge checking in after Reception closed (at 8 pm). But the staff worked with us remotely and patiently, talking us through coding room keys and they made sure we got settled. Great breakfast spread, friendly staff, clean & comfortable. High marks as well for the gent at Reception when we checked out; he helped us book a ferry for a chunk of our return to Copenhagen which shaved off 2 hours of driving. We would definitely return here, given the chance.
Stayed 2 nights in May 2023
Response from Rasmus on May 5, 2023
Dear Andrew & family. Thank you so much for your review! We love it. I'm happy to hear, that it work out with the ferry. We hope to see you some other time soon. Regards Rasmus / Hotel Frederikshavn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Rasmus on Nov 14, 2022
Hejsa,Mange tak for anmeldelse, den er vi glade for! Vi håber, at vi kan byde velkommen en anden gang. Hilsen Rasmus / Hotel Frederikshavn

8/10 Good

Darren

Liked: Staff & service
Room was too small
Friendly staff. Breakfast was okay. Room extremely small
Stayed 2 nights in Aug 2022
Response from Tina on Aug 26, 2022
Hi Darren,Thank you for your nice review :-) We hope to see youagain some other time, and then be able to offer you abigger room.Kind regardsTina / reception.

8/10 Good

Daniel

Stayed 1 night in Jul 2022
Response from Rasmus on Aug 2, 2022
Hej Daniel, Mange tak for den flotte anmeldelse, den er vi glade for! Vi håber, at vi kan byde dig velkommen en anden gang. Rigtig god sommer! Hilsen Rasmus / Hotel Frederikshavn

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff esp our check in fellow. Fabulous breakfast. Easy free parking. Great location.
Stayed 3 nights in Jun 2022
Response from Pia - Receptionen on Jun 27, 2022
Dear Roxanne Thank you for taking the time to post a review of our hotel. We are so happy to hear that you enjoyed your time at Hotel Frederikshavn. Our goal is always to exceed your expectations. It will be our pleasure to welcome you back soon. Kind regards Hotel Frederikshavn /Pia

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Christina - receptionist. on Sep 24, 2021
Hej Michael Tusind tak for den fine karakter. Vi sætter stor pris på vores gæsters mening. Vi håber, at kunne byde dig velkommen igen en anden gang. Venlig hilsen Hotel Frederikshavn.

10/10 Excellent

Snorri

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Christina - receptionist. on Sep 9, 2021
Hej Snorri Tusind tak for den fine karakter. Vi sætter stor pris på vores gæsters mening. Vi håber at kunne byde dig velkommen en anden gang. Venlig hilsen Hotel Frederikshavn

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Rasmus on Jul 18, 2021
Tak for din anmeldelse. Vi håber, at vi ses igen :) Hilsen Rasmus

8/10 Good

Lonni

Traveled with family
Liked: Cleanliness, staff & service
Rent og nem indtjekning
Fint for et 3 stjernet hotel. Nem ud og indtjekning og meget rent. Sengene var fine, men ville opgradere til bedre værelse eller hotel hvis man skulle blive mere end en enkelt nat
Stayed 1 night in Apr 2021
Response from Christian Vingborg on May 4, 2021
Kære Lonni, Tusind tak for din positive anmeldelse af opholdet på vores hotel. Du er altid velkommen til at benytte dig af hotellets forskellige tilbud fremover. Med venlig hilsen Christian Vingborg, Receptionist, Hotel Frederikshavn

10/10 Excellent

r.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice place, clean room, worked well with self-service check-in.
Stayed 2 nights in Mar 2021
Response from Gitte, Hotel Frederikshavn on Apr 4, 2021
Tak for besøget. Vi håber, vi snart kan byde Jer velkommen på Hotel Frederikshavn igen.

8/10 Good

Øjvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Jonas Boesen on Nov 6, 2020
Mange tak for din venlige anmeldelse. Vi er glade for, at opholdet levede op til forventningerne. Vi håber, at I vil tænke på os næste gang, I skal til Aalborg.

8/10 Good

Niels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Søren on Aug 22, 2020
tak for din anmeldelse

8/10 Good

r.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast with extra covid-19 care.
Stayed 1 night in Aug 2020
Response from Søren on Aug 10, 2020
Tak for din anmeldelse, vi sætter pris på respons fra vores gæster

2/10 Terrible

Robert, Roskilde

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Supposed to be free parking, but the parking space was too small, and when we came back late there was no space left. Also, our friends who payed for a luxory room got a standard room. When we told the person in the reception we got only bad excuses.
Stayed 1 night in Jul 2020
Response from Jonas on Jul 27, 2020
Dear Robert Thank you for reviewing our hotel. I'm sorry to hear that you were not satisfied with your stay. We do have free parking for our guests in contrast to many of the city's other hotels, but due to the high season there are a lot of people in the city, and therefore also at the hotel, which affects the parking availability. Regarding your friends' room, I can assure you that we have not degraded them. They lived in one of our Luxury Rooms, but they were not satisfied because there was not made extra beds on the room. We only make beds to the number of people that actually has to live in the room, as I believed you also were told in the reception. This is due to a consideration of time, economy and environment/climate. We hope you find our response satisfactory. However, we wish you a good summer.

8/10 Good

Ruben

Stayed 1 night in May 2020
Response from Søren on May 26, 2020
Mange tak for din fine anmeldelse

8/10 Good

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and friendly
Perfect for a weekend
Stayed 1 night in Feb 2020
Response from Søren on Feb 29, 2020
Mange tak for din fine anmeldelse

10/10 Excellent

Britt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, comfortable beds :)
Stayed 2 nights in Feb 2020
Response from Søren on Feb 17, 2020
Mange tak for din fine anmeldelse

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from hanne on Jan 14, 2020
Thanks for the reweiv

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Søren on Dec 29, 2019
Tak for din fine anmeldelse

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great room, great price, friendly staff. Easy parking and great breakfast. Will stay here again when I’m in the area.
Stayed 1 night in Sep 2019
Response from Jonas on Sep 28, 2019
Thank you for the great review. We are looking forward to welcoming you again some other time.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Jonas on Oct 4, 2019
Thank you for your kind review. We hope to see you again some other time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Frederikshavn
We stayed here before boarding the ferry to Sweden. We thought it would simply be a place to stay overnight but we had a very enjoyable and pleasant experience. The staff were very helpful. The breakfast was good and the hotel is conveniently located near the train station and ferry terminal.
Stayed 1 night in Aug 2019
Response from Reception, Hotel Frederikshavn on Aug 23, 2019
Glad you enjoyed your stay here with us!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but comfortable
Basic but comfortable hotel right near the ferry port in Frederikshavn. Friendly staff, good breakfast - perfect for our needs on our road trip
Stayed 1 night in Aug 2019
Response from Jonas on Aug 19, 2019
Thank you for your very nice review of our hotel. We are happy that you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very easy check-in and check-out, kind staff, great variety with the breakfast.
Stayed 1 night in Aug 2019
Response from receptionen on Aug 10, 2019
Thanks for the review, hope too see you back some day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Reception, Hotel Frederikshavn on Jul 29, 2019
Thank you for the kind review!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Reception, Hotel Frederikshavn on Jul 29, 2019
Thank you for the kind review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice fit for our family
Evidently, we had a newly renovated room. It was nice and fit our family of five. Breakfast was tasty and good too - a nice variety. I enjoyed visiting with the director who was staffing the front desk the night we checked in.
Stayed 1 night in Jun 2019
Response from Søren on Jul 4, 2019
Thank you for your fine response

8/10 Good

Snorri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Receptionen on Jun 3, 2019
Tak fordi du tog dig tid til at anmelde vores Hotel, vi sætter stor pris på din feedback

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from receptionen on Jun 3, 2019
Tak fordi du tog dig tid til at anmelde vores Hotel, vi sætter stor pris på din feedback

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notitle
Convenient to ferry and northern Jutland.
Stayed 2 nights in May 2019
Response from Reception, HOTEL Frederikshavn on May 13, 2019
Thank you for the feedback! We are happy to see that you enjoyed your stay.

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel. Not too busy. Good breakfast and great customer service
Stayed 1 night in Apr 2019
Response from Reception, HOTEL Frederikshavn on May 1, 2019
Dear Nadia, thank you for the nice review. You are always welcome back here.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay iver on businesstrip
Friendly staff. Very good breakfast. Qiute small room bu clean
Stayed 1 night in Feb 2019
Response from reception on Apr 22, 2019
Thank for the review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel.
Stayed 1 night in Jan 2019
Response from Søren on Jan 14, 2019
Thank you for your fine review. When our guests are happy we are also happy

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We enjoyed our stay very much at the Hotel Frederikshavn. It is in a good location for all we needed. We had a nice, quiet room with a delicious breakfast each morning and friendly staff. I would stay there again!
Stayed 2 nights in Aug 2018
Response from Hotel Frederikshavn on Aug 29, 2018
Thank you for your feedback, we appreciate it. We hope to see you again sometime.

10/10 Excellent

SE, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple
Comfortable hotel, very clean, quiet, newly remodeled, by harbor and water park, with a good breakfast. It is on the unfussy side but the minimalist tendency was refreshing and we missed nothing. We thought overall this was a great deal.
Stayed 1 night in Jun 2018
Response from Hotel Frederikshavn on Jul 2, 2018
Thank you very much for your feedback. We hope to see you again sometime.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Frederikshavn-- close to ferry... close to train station...close to shopping and great burger place!
Response from Hotel Frederikshavn on Apr 9, 2018
Thank you for your feedback. We hope to see you again some day.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating.
Stayed 1 night in Jun 2017
Thank for staying at the Hotel

8/10 Good

Peter W, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel
A good clean hotel with a friendly service
Response from Troels Larsen on Apr 18, 2017
Thanks for the fine word

6/10 Okay

riadhelhila, FLL

Liked: Cleanliness
close to the ferry
had a good night sleep in a clean room arrived late and left very early
Response from Receptionen on Aug 28, 2016
Thanks for ussing our Hotel

10/10 Excellent

Leila, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, close to train and bus station.
I had a very pleasant stay here, close to shopping, restaurants and transportation, a short walk to a swimming beach. Helpful staff, good breakfast. Highly recommended! Not fancy, but clean and comfortable.
Response from Mia on Jun 16, 2016
Dear Leila. Thank you for your recommandation! We're happy, that you enjoyed your stay. We hope to see you soon again. Have a great day

8/10 Good

Kenneth, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for ferry connections
Perfect and affordable hotel for easy ferry connections from Sweden or to Laeso.
Response from Troels Larsen on Aug 2, 2016
Thank you for your feedback

10/10 Excellent

Roadie, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
excellent location great parking super friendly staff all the necessities were there
Response from Mia on Jul 10, 2016
Thank you for your nice review of our hotel. It's important to us that you feel at home and good. We hope that you will recomment us to family and friends. We hope to see you again.

8/10 Good

Dan, Orem Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Staff was really helpful.
Stayed two nights breakfast was great staff was wonderful and the room was bigger then most that we had stayed in in Europe.

8/10 Good

Paul, Kingston ACT AUSTRALIA

Liked: Cleanliness, staff & service, room comfort
Wallaby on tour
Close to ferry and small bars/restaurants. Great place for single / overnight stay.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
no toilet roll (the outsourced cleaning company was blamed by the receptionist) and the shower floods the bathroom - oh dear but an excellent location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place by the old church
Great location. Friendly staff. The room was perfect (nice view of the old church). A stay is highly recommended.