Ratings based on 599 Verified Reviews

4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Great stay! Everything I expected accept I wish the rooms had a mini-fridge and microwave.
5 out of 5
Recommended
for Everyone
by A verified traveler

Views

Posted Dec 18, 2017
This hotel offers amazing views of the Elizabeth River.
5 out of 5
Recommended
for Everyone
by A verified traveler

Room Service or Bust

Posted Dec 13, 2017
I love love that you can order from the local (downstairs) restaurant with no additional fee! Perfect suitiation! Room overlooking the water was splendid !
4 out of 5
Recommended
for Everyone
by A verified traveler from norfolk, va

Decent hotel downtown

Posted Dec 9, 2017
Adequate hotel, no bells or whistle, plain Jane at best. Small room comfortable bed, shower lacks prestige. Over all adequate but nothing special for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Great room and awesome view. Exactly what we wanted.
5 out of 5
Recommended
for Everyone
by A verified traveler from hillside n.j

Nice location

Posted Nov 3, 2017
Nice location and great staff but high prices and the location again is the whole key of the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2017
Pros: Close to the waterfront area
Cons: Main lobby and elevators are beginning to look a little rundown and dated.
Participated in an event at Norfolk State University and the hotel was very convenient to that location. The waterfront restaurants were very busy due to the Wine Festival but everyone was having a great time.
2 out of 5
by A verified traveler

disappointing experience

Posted Oct 31, 2017
Pros: Nice view
Cons: assistance by staff
Location: great location
We were in town for a Wedding, hotel staff was not very informative nor friendly. You had a conference going on, kids sleeping with blankets and pillows in the piano bar (unprofessional). Staff did not assist keeping this contained. Hotel room was dirty, very disappointing stay, and advised all my friends not to stay here. Better hotels with same view.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Perfect location view of the bay, lots of great r

Posted Oct 27, 2017
Love the hotel, Parking accessable but expensive. Great bellmen and overall good service
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Waterfront - Not

Posted Oct 24, 2017
Pros: Staff is very friendly and helpful. Hotel is decorated very nicely.
Cons: Reduce water pressure.
Location: Just a few blocks to Nauticus and the battleship Wisconsin. Within walking distance of quite a few restaurants.
Front of hotel is 2 blocks off the waterfront. Parking is a nightmare! Staff just says - "Oh, everyone complains about that. The city controls the parking." Room was not cleaned 1 day of 4 night stay. Shower water pressure stings and hurts actually. Tub is very slippery also. On Friday and Saturday nights, rock show, on waterfront, with lights, disturbs your sleep until 1 am if you have room facing waterfront.