- Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t do it!!! You may be better staying at a cheap motel! I booked the suite with balcony. It would be a nice room if it was clean. Front door was busted into previously. Couldn’t even close the door the first night! This is after maintenance fixed it already. Well put a screw in the strike plate. Never tightened the rest of the hardware. Worst maintenance person ever. After my door was opened at 4 am I took the strike plate off. I returned the hardware from sliding door, which was sitting on the ac when I arrived and they didn’t fix almond with the strike plate. Front desk said it needed fixed. After 10 hours not fixed, called Expedia. Expedia said I would get a refund if I was not moved. She told me maintenance was gna help move me. Same maintenance lady showed up and looked at it. Said that wasn’t like that and left. Like, that’s why I reported it along with the dirty room the first night. Had them atleast vacuum the glass off floor the first night as long as the door complaints. Maintenance never did come back. My third day I called Expedia again. Yay one day refund! Worst place ever!!! Customer service from Country Inn and suites and Expedia are poor!!