Very Poor Management
Posted Mar 17, 2017
Spa was "closed for maintenance" all 3 days of stay, shower was cold 1 day, toilet seat and stool were both loose (it was like riding a roller coaster), fitted sheets on the king size bed were made for a queen size bed and kept coming off the mattress, so the bed, the shower, the toilet and the spa were all poorly maintained. The place must need a new manager. :(
Comment from Hotel Management
Mar 22, 2017 by Rick D, Hotel Management
Thank you for the review. I do apologize that your stay did meet your expectations. Unfortunately, our spa heater failed and we had to order a new one and is not a quick fix. I have shared your feedback also with our housekeeping team. Please do give us another chance.