Ratings based on 842 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Very pretty hotel. Enjoyed our stay. Rooms were spacious and staff friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Right on the beach

Posted Mar 19, 2017
The room was very comfortable, and the staff was excellent
5 out of 5
by AARON

This traveler left a rating score only Posted Feb 23, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Middletown, PA

Great location on the beach but disappointing room

Posted Feb 21, 2017
Pros: Staff, Amenities, Lobby, Location
Cons: Cleaner rooms and updated bathrooms.
I stayed here because it was close to my client and had a good rate. Nice location right on the beach and boardwalk. Nice amenities (gym, bar, restaurant). Unfortunately, my room was not clean. The toilet was still dirty, the carpet had visible tears in it and the shower was dirty. Also, during my stay there was non-stop construction. They did offer to have my room moved but I did not feel like packing my stuff back up and moving to another room. Also, during my stay the police showed up two doors down looking for someone along with a K-9 unit. Odd. Anyway, the staff was great and I am sure I just had a bad experience in what is considered their off season.
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice hotel, dirty bathtoom...

Posted Jan 31, 2017
This hotel can do better. Room cleanliness is a major problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the beach!

Posted Jan 31, 2017
Walls where a little thin could hear someone flushing toilet all night! Other then that everything else was great. Would stay again.
3 out of 5
by Toni

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Y

Quick one night stay

Posted Dec 22, 2016
Hotel recently and extensively renovated. First impressions awesome of lobby, entry area, elevators and other public areas. Rooms comfortable. Pilllowtop beds. Innovative dispenser of shampoos and body wash in shower of signature soaps.
3 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach, but dated hotel

Posted Dec 2, 2016
Hotel is nice on the beach but very dated. Staff was friendly and professional.
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Second time on Virginia beach on thanksgiving weekend. Most of the facilities are closed across the area but I still like it on those days. No breakfast included in stay, but they have a restaurant serving since morning. Room has good amenities and a beach facing balcony. We like a medium form bed and this one has the perfect one. I stayed on BW Sandcastle just 1 property apart, and we liked BWS better than Sheraton.