- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice. Due to COVID the pool was closed which was not told to us during booking. Housekeeping was not cleaning our rooms daily which is understandable. With that being said, there were beer cans all over the lobby at 9a and we found a sock in the elevator. If they’re not cleaning our rooms I would expect the hotel room itself to be clean. In addition we ordered food from the hotel and it came with no silverware. We requested it and it came twenty minutes later. They also forgot my daughter’s drink which can another 10 minutes later. We spoke with the manager and they comped us our dinner.