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Reviews of Hyatt Place Chesapeake

3 out of 5
Hyatt Place Chesapeake
709 Eden Way N, Chesapeake, VA

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 60 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SUNG JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 19, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Maxim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the 2nd time we have stayed at this property. the rooms are spacious and clean and the staff are friendly.
Stayed 1 night in Apr 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 19, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

2/10 Terrible

Rebecca

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 16, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Good

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Apr 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 15, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Apr 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 8, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

2/10 Terrible

Blake

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 8, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Deanna, Chesapeake

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 9, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Joron

Traveled with partner
Liked: Staff & service
Room decor, lighting etc were outdated. But I guess that’s what I get for the price.
Stayed 3 nights in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 4, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 2, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Maygret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, staff was friendly and eager to help. Includes. Breakfast is a plus. Good experience overall:)
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 1, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, property conditions & facilities
okay
Stayed 2 nights in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 1, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Kathie, Chicago

Stayed 2 nights in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 19, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Nisheeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Mar 27, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 11, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff at this particular Hyatt hotel. They are always professional, the hotel including the rooms are well kept.
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Mar 19, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

2/10 Terrible

john Philip

Stayed 4 nights in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Apr 1, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Mar 13, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great in a nice area and not far away from shopping and eating
Stayed 1 night in Mar 2024
Response from Hyatt Place Chesapeake/Greenbrier on Mar 4, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

6/10 Okay

Logan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We generally love Hyatt location but sometimes it's obvious which ones are newer and which ones... aren't. This one was the latter. May have just been the timing BUT the guests who stayed above us were incredibly loud all throughout the night and it sounded like there were gymnastics happening throughout the room and hallways 24/7. Also, when you look up this location you find 3-4 different phone numbers for it, only one of which is for active reservations, which was frustrating when trying to get in touch to ask if early check-in was allowed (while we were still on the road, driving 4 hours for a wedding). All in all, it wasn't terrible, but we likely would try other hotels before staying at this one again since there are so many options in the area.
Stayed 2 nights in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Mar 4, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional, courtesy & willing to help when needed.
Stayed 3 nights in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 29, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at this property. Everything you need is behind it and across the parking lot!!
Stayed 5 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 28, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear people in the halls, the people in the room above us and people outside. We heard several guns shots in the area, close enough you could hear them while inside on the 3rd floor. The hotel was clean, nice and food was food. Nice set up and choices.
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 26, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly.
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 26, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location!
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 20, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 20, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Allan

Business traveler
Liked: Amenities
Everything was Great!
Stayed 2 nights in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 20, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Colby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 20, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Colby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the cleanliness and kindness of staff . Will stay here again
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 16, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 13, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service
Clean and the breakfast was great
Stayed 5 nights in Feb 2024
Response from Hyatt Place Chesapeake/Greenbrier on Feb 13, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 31, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

2/10 Terrible

SHAKYRA

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was completely horrible will NEVER book here again
Stayed 2 nights in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 30, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Candice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place Chesapeake is an excellent choice for those visiting this city for the first time. It's a safe neighborhood. The front desk staff are helpful. We love the connecting rooms. The breakfast is rich.
Stayed 2 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 29, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

6/10 Okay

Kelly

Liked: Cleanliness
Everything was average to above average. Breakfast not the best.
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 29, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and helpful with questions. Breakfast was pretty good although redundant. The bed was comfortable and the room was spacious. Would recommend.
Stayed 3 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 29, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Terrance

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and great customer service at the front desk
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 26, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

8/10 Good

Leanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 18, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 18, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

2/10 Terrible

Joye

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 18, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

6/10 Okay

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
For as much as they charge, each room should at least have a microwave and there should not be a fee just to extend your checkout time,
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 18, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

8/10 Good

Robert

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 11, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Riquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 11, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service above and beyond
They helped jump-start our car. Then we found that we could not get it out of park. They helped again and got us back on the road!
Stayed 2 nights in Jan 2024
Response from Hyatt Place Chesapeake/Greenbrier on Jan 11, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very comfortable place to stay.
Stayed 1 night in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 10, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at!
This is a pretty nice hotel. My wife and I have stayed there on two different trips now. The rooms are pleasant with aa L-shaped couch facing a TV, but the TV swivels so you can watch TV in bed. The breakfast buffet leaves a bit to be desired (powdered eggs), but there are plenty of great restaurants within a 5 minute drive of the hotel.
Stayed 5 nights in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 10, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 10, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 10, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at this property. Honestly there was nothing to be improved upon. Staff was friendly and always available. Room was perfect. Clean and spacious. Nothing appeared dated or worn. Bed was very comfortable. Bathroom was immaculate. Breakfast buffet was expansive and delicious. I had a couple of beers and wings at the Placery. Wings were delicious and came hot from the kitchen. All things considered it was an ideal stay and I can recommend them without hesitation.
Stayed 2 nights in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Jan 10, 2024
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.

10/10 Excellent

IRISBELL

Traveled with family
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Hyatt Place Chesapeake/Greenbrier on Dec 28, 2023
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.