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Opiniones de La Quinta Inn by Wyndham Norfolk Virginia Beach

2.5 out of 5
La Quinta Inn by Wyndham Norfolk Virginia Beach
192 Newtown Rd, Virginia Beach, VA

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 75 de 440 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 440 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 440 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 440 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 104 de 440 opiniones" "

5.6/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

5.4/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Irvin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal , el 3 oct. 2023
Thank you for your feedback.

8/10 Bueno

Edwin

Se hospedó 3 noches en junio de 2023
Respuesta de Jammal , el 26 jul. 2023
Thank you

6/10 Aceptable

Nick

Viaje de negocios
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
There was a leaking fridge first night, but the staff switched me effortlessly. Next night, alarm kept chirping every like 30 seconds, so staff kindly switched me. Our third place the hot water for the shower couldn't work it seemed and smashed two water bugs. Overall, I enjoyed my stay because the staff were quick to help. I was able to shower somewhere else so it wasn't a big deal. The second room's shower had great hot water, so if I needed they probably would have switched me I guess. Thanks
Respuesta de Carlton S. - General Manager, el 29 nov. 2022
We are glad to hear you received great customer service. We hope to get a chance to better serve you in the future.

2/10 Terrible

Evelin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Llegue al hotel y no esta disponible mi reservación y me la cobraron tuve que ir a otro hotel mal servicio
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Mabel

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Los precios excelentes, desayuno variado creo que un poquito más de cuidado en la limpieza como en las paredes de la bańera y en las alfombras de los pasillos
Se hospedó 1 noche en abril de 2022
Respuesta de Carlton S. - General Manager, el 18 abr. 2022
Thank you for staying with us.

4/10 Malo

Jacqueline

Viaje familiar
No le gustó: Servicio y personal
Nos cobraron doble una sola noche. Ya la habíamos pagado a ustedes en expedía. Ya no confío.Nyestra estadía fue de 6 noches y nos cobraron 7 noches . Muy mal.
Se hospedó 3 noches en marzo de 2022
Respuesta de Carlton S. - General Manager, el 4 abr. 2022
Dear Jacqueline, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Norfolk Virginia Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

Maria

Me sentí un poco insegura en el lugar . Además el aire acondicionado parece q estaba sucio
Se hospedó 21 noches en febrero de 2022
Respuesta de Carlton S. - General Manager, el 29 mar. 2022
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us. We are certainly disappointed to hear that we did not meet the mark but going forward will ensure this does not repeat itself.

8/10 Bueno

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Faizah

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was disgusting. Linens dirty, mold in tub, dirty air filter, electrical outlet covers missing, water in sink was green, rust colored water in the toilet, wierd debris under the sink. Smelled horrific.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

David

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The room had a very strong chemical smell. The floors were sticky and dirty. I suspect the two issues were related. Maybe they used very concentrated mop water and just rubbed it around with the dirt on the floor and called it cleaning. The pictures are so much better than the place. The room didn't have enough electrical outlets to charge our stuff. There was construction here and there. After 12:00 A.M. there was some inexplicable banging that woke us all up. Also, many people making noise slamming doors and talking loudly late at night as if they were incapable of understanding that families might possibly be trying to sleep. It doesn't look like the hotel is doing much to maintain a respectful environment. Definitely the kind of place to bring a hooker, not a family. Never again in La Quinta. The breakfast was ok.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience all together staff was amazing room was clean and the breakfast in the mornings was plentiful. I already have future dates for this exact hotel.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Terrence

Viaje de negocios
No le gustó: Limpieza
I stayed during inside renovations it was very noisy even at night
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Stephen, Dallas

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff was kind and helpful.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Edis

Se hospedó 2 noches en julio de 2023

4/10 Malo

Alan

Viaje de negocios
No le gustó: Condiciones de la propiedad
Hotel needs a renovation, looks run down Water coming out of the bathroom faucet had a brown color each time you turn it on, after a few seconds it clears up, probably because of the faucet Ac unit noisy, especially when in heat Guest entrance on the backside of the building has two abandoned cars in it, one with a Texas license plate that expired in Oct of 2022, the other one has no tags at all, lots of trash around the area The bed slept well Hotel was quiet for the most part, a little bit of traffic noise, but you’re next to a major highway I doubt if I’ll stay here again
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Stephen

Le gustó: Servicio y personal y condiciones de la propiedad
I didn’t like how small the bathroom is.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Calvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Clifford McDole, Virginia Beach

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tee

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Dania

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Roaches everywhere
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Senese

Upkeep below standard. Bathtub doesn't drain. I was forced to leave the shower because water wasn't draining in the shower.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Beate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Mildred

Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

Theresa

Viaje familiar
No le gustó: Comodidad de las habitaciones
Some updates needed to the rooms.
The room was missing a second comforter. The cooling wall unit was unable to cool the room. Very hot and stuffy all the time. The beds are very uncomfortable. I had a difficult time sleeping on the beds. Food is good. Coffee is good. Staff at the front desk is friendly. They need to service the equipment and get new beds. Otherwise, an okay place to stay.
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Leslie

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Son

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very great
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Fernando

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Is including breakfast , plus accumulated points for discount
Se hospedó 6 noches en octubre de 2023

8/10 Bueno

Timothy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean,nice, friendly, reasonable rates,parking can be a little walking distance,
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Leslie

Viaje familiar
Prices are feasible
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Warren

No le gustó: Condiciones de la propiedad
The room wasnt well kept. Shower and tub was beyond deplorable.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Adela

Access into and out of hotel parking lot
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Charl

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Probably not returning to LaQuinta
The room service was disappointing! Our room was not cleaned on day 2. We had to ask for clean towels. When we came in the towels were thrown on the bed instead of placed in the bathroom. The fridge was noisy. The WiFi was out of sync. The halls were not vacuumed. The front desk was kind. However, that was not enough. I am hesitant to reserve any LaQuinta room going forward.
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Shannon

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Michael

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Pricilla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simple
Hotel was nice. Bathroom was very small but the bed was nice and comfy. Lots of convenience stores and fast food close by.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Mitchell

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT BOOK A ROOM HERE!!!!! Whatever you do, do not waste your money. This property is the most disgusting place I have ever stayed. I travel very frequently and have stayed in hotels in almost all 50 states. I do not say this lightly, you will be grossed out by what you find. The pictures are false. The bathroom door was split in half, there was black mold on every surface in the bathroom, the mini fridge was leaking all over the floor, the main door would not close properly, the water in the bathroom came out BROWN! Unsafe, unclean, horrific. I can not express enough how terrible this establishment is and how you should not waste your money!
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cody

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roaches the size of dogs
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Katharina

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you!

10/10 Excelente

Toyzette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you!

6/10 Aceptable

Lauren

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very small. Needs fixing in bathroom. Not enough outlets in room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you for your feedback.

8/10 Bueno

Amy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you!

2/10 Terrible

Amaury, HIllsborough

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was generally dirty and for being a smoke-free facility the smell of mariguana and loud kids at 2-3am was quite unbearable. I was not pleased at all.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you for your feedback. We want to apologize for the inconvenience you faced during your stay. We do hope you will give us another chance in the future to provide you with a great experience.

4/10 Malo

Vanessa

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property needs to be seriously upgraded. The hotel needs a lot of repairs. If you dont mind floors that are peeling, uneven floors, holes in the wall, a creepy elevator and just an overall dated looking hotel... then proceed with booking. If you are looking for a specific esthetic, then your best bet would be to choose another hotel. Wish I could give the place a higher rating for the staff was super friendly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you for your feedback. We are continuing to improve our hotel and do hope you will give us another chance in the near future.

8/10 Bueno

Victoria

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Staff wasn’t the most kind or helpful but the. stay itself was nice.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jammal , el 3 oct. 2023
Thank you for your feedback and we want to apologize for the issues you faced. We do hope to see you again on your next visit to the area.

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All in all the room was clean, beds comfortable, lobby clean. It was a one night stay for a baseball tournament. I was not at all impressed with the breakfast though. No room for anyone to do anything and a very small selection of food.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal , el 3 oct. 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay. We are improving our breakfast options in the future and do hope you will give us another chance.

8/10 Bueno

Ariana, Yorktown

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
My room appears fine but the bathroom has a leaky shower head, the drain is rusted and the wall behind the toilet has some patch work going.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal , el 3 oct. 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us and do want to apologize for the issues you faced. We do hope you will give us another chance in the future.

2/10 Terrible

Shining

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The floorboards are held down with ducts tape. The curtains are hanging off. The bathroom door was cracked and broken like someone kicked it in. The water didn't get fully hot. The parking lot isn't somewhere I'd be caught alone in after dark. The noise from the hallway was scary. Over-all the whole place was sketchy and not somewhere I'd ever return to.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal, el 3 oct. 2023
Thank you for your feedback. We want to apologize for the inconvenience you faced during your stay with us. We are continuing to improve our hotel and look forward to seeing you again on your next visit to the area.

10/10 Excelente

Courtney

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were nice it was quiet and safe, breakfast in the morning was also nice and it was clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jammal , el 3 oct. 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to the area.