Ratings based on 856 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Pros: Staff and the room
Cons: nothing
Just stayed one night but a very pleasant experience.The staff was friendly and the room was very clean
Comment from Hotel Management
May 12, 2017 by General Manager, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from M Houston, TX

Great customer service!

Posted May 11, 2017
Great and comforts of home! It had a nice wooded view out my winfow, very comfortable!
Comment from Hotel Management
May 12, 2017 by General Manager, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Airport Hotel

Posted May 7, 2017
Pros: Everything
Location: Airport hotel
For an airport hotel this is a great place. They have easy transfer with their own bus to and from the airport. Staff is very friendly and accommodating. The hotel has lots of amenities including gym, pool and even a laundry room.
Comment from Hotel Management
May 7, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Norfolk Airport. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Hotel close to the airport

Posted May 3, 2017
Due to construction going on in front of the facility it was somewhat confusing to enter and exit the property. The staff was very friendly and professional. The room was comfortable, clean and quiet. Would definitely stay there again if back in the area.
Comment from Hotel Management
May 4, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Norfolk Airport. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
3 out of 5
by A verified traveler from Germany

Nice, but.....

Posted Apr 25, 2017
Pros: Close to the airport and airport shuttle.
Cons: For other customers to keep the noise to a minimum. Be mindful of other paying customers.
I checked in around 1400, and from that time up to around 1900, there was this extremely loud music playing...so loud that I could hear most of the lyrics clearly from my room. I'm not sure which floor it was coming from...I don't know if there was a band staying there or if it was just someone who think that the hotel was their house... Also the walls are extremely thin. I literally had to turn my head from the headboard to the end of the bed, because I could hear the person in the next room loud snore...I had checked in into this hotel because I had to be at the airport early. The hotel I was in before that I had none of those issues I mentioned above. The customer service for this hotel is good. I had no issues changing my check in time to an earlier time and getting help with a shuttle bus to the airport. There's constructions going on right outside of the hotel, so if you're looking for beauty, this isn't the place. For the price, the hotel is decent, but if you're noise sensitive as I am, this might NOT be the place for you.
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
Thanks for taking the time to write about your experiences at our Norfolk Airport La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
4 out of 5
Recommended
for Couples
by A verified traveler from durham, NC

Posted Apr 18, 2017
Pros: cleanlyness
Cons: dont not serve cold boiled eggs my stomach could not handeled for BRF
Location: visiting my husbands family
awesome nothing else to say was a little noisy during nite must had some honey mooners
Comment from Hotel Management
Apr 19, 2017 by General Manager, Hotel Management
Thanks for taking the time to write about your experiences at our Norfolk Airport La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Nice hotel but not near the airport as advertized

Posted Apr 1, 2017
A very clean and nice hotel for people passing through but it was not as close to the airport as you would think the name implys.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Norfolk Airport. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Very clean

Posted Mar 28, 2017
Rooms were very spacious and very clean. Breakfast was nice although coffee needs some Oomph!! Pretty weak. Otherwise great place.
Comment from Hotel Management
Mar 28, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Norfolk Airport. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, NC

Very convenient to the places we needed to go.

Posted Mar 20, 2017
Pros: Everyone was very friendly and the breakfast area was very nice.
Cons: Our TV was too small for the large room. Hard to see.
Location: My husband had a doctors appointment. We were there on business not pleasure.
The room was spotless and very comfortable. One thing that was new to me was the wash basin was in the main room instead of the bathroom. I don't know if every room is this way. I will call to see if all the rooms are made this way before I make reservations.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future. We do have few rooms with the sink in the bathroom. Please let us know when you are planning to stay with us again and we will definitely accommodate your preference. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

staff very nice

Posted Mar 12, 2017
Nice but traffic bad due to street repairs. Staff very nice
Comment from Hotel Management
Mar 13, 2017 by GM, Hotel Management
Thanks for taking the time to write about your experiences at our Norfolk Airport La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.