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Overview of Renaissance Portsmouth-Norfolk Waterfront Hotel

Photo gallery

Featured Image
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationPortsmouth Naval Shipyard Museum2 min walk
    Popular LocationChildren's Museum of Virginia4 min walk
    Popular LocationTidewater Yacht Marina5 min walk
    AirportNorfolk, VA (ORF-Norfolk Intl.)18 min drive

Choose dates to view prices

  • Club Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 301 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking, View
  • Room, 2 Double Beds, Non Smoking, View

    3.8/5 guest room rating

    Room amenities

    • Water view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, View
  • Room, 2 Double Beds, Non Smoking, View

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, View

    4.4/5 guest room rating

    Room amenities

    • 306 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View

About this area

Portsmouth

Located in Portsmouth, Renaissance Portsmouth-Norfolk Waterfront Hotel is in the business district and on a river. Portsmouth Naval Shipyard Museum and Children's Museum of Virginia are cultural highlights, and travelers looking to shop may want to visit Waterside Festival Marketplace and MacArthur Center. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.
Visit our Portsmouth travel guide
Popular Location

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk
  • Children's Museum of Virginia - 4 min walk
  • Tidewater Yacht Marina - 5 min walk
  • Waterside Festival Marketplace - 9 min drive
  • Town Point Park - 9 min drive

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 5 min drive
  • AirportNorfolk Intl. Airport (ORF) - 18 min drive

Restaurants

  • Foggy Point — 1 min walk
  • The Coffee Shoppe — 5 min walk
  • Roger Brown's Restaurant and Sports Bar — 6 min walk
  • Cafe Europa — 6 min walk
  • Lobscouser Restaurant — 6 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star riverfront hotel near Portsmouth Naval Shipyard Museum
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 249 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, free local calls, and hair dryers.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 249 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 2-7 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (24355 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 09 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Spa tub
  • Swimming pool
The property will be renovating from September 11 2020 to March 31 2021 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 7 per person (approximately)
  • Self parking fee: USD 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

Can I cancel my reservation for free at Renaissance Portsmouth-Norfolk Waterfront Hotel and receive a full refund?
Yes, Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Portsmouth-Norfolk Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?
As of Dec 5, 2020, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on Dec 12, 2020 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?
Yes, this property has an indoor pool.
Is Renaissance Portsmouth-Norfolk Waterfront Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Renaissance Portsmouth-Norfolk Waterfront Hotel?
Self parking is available for USD 19 per day.
What time is check-in at Renaissance Portsmouth-Norfolk Waterfront Hotel?
Check-in is from 4 PM - midnight.
What time is check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?
Check-out is at 11:00 AM.
Where is Renaissance Portsmouth-Norfolk Waterfront Hotel located?
Situated in the historical district, this hotel is within a 5-minute walk of Portsmouth Naval Shipyard Museum and Children's Museum of Virginia. Waterside Festival Marketplace and Norfolk Scope are also within 3 mi (5 km). Harbor Park Station is 30 minutes by foot.
4.2
Very Good
5 - Excellent
500
4 - Good
304
3 - Okay
82
2 - Poor
48
1 - Terrible
31

4.4/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Poor customer service. New room? Not. Mirror hanging off the wall, sink faucet hanging by the supply line, shower handle installed backward so it took us three days to figure out how to get a hot shower and the front desk did nothing. No microwave. Said they’d bring one and call with update. Two days later, no update and no microwave. TV never turned off with the remote so there was a light from it aaallll night long. The one day with cleaning service, they made the beds. That’s all. Trash still in the cans, bathroom not cleaned, no new towels. Terrible service. On site restaurant - closed. Horrible.
Stayed 4 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms definitely need to be updated. The carpets had stains all over them. The tv needed to be replaced as well as it had a dark area in the middle of the screen that was distracting. The staff was friendly and it’s in a great location.
Stayed 2 nights in Nov 2020

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
no water fountain, no microwave. The water view is great though and they have camp fire at night
Stayed 3 nights in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful old Hotel, however, if you have mobility issues, I do not recommend it unless you have a chair. It involved a lot of walking-no fun with a bad back and worse knee!
Stayed 1 night in Oct 2020

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
It was the worst hotel visit I have had. They are remodeling and should really shut down till finished. The rooms were incomplete and still needed repairs. (Toilets not flushing, no lights in rooms, etc.) Parking was blocked by all the construction materials and boxes. Terribly inconvenient for guest. I could say a lot more negative things but I will stop since they did refund me my money.
Stayed 1 night in Oct 2020

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