Spent two nights. Heatpump extremely loud. Requested sheets n clean glasses. Was told they didn't have any king sheets and she got dirty used glasses from the room next door, sprayed some solution in them and gave them to us!!! We told her no thanks & used plastic cups.
Comment from Hotel Management
Nov 23, 2016 by Nikki, Hotel Management
We are sorry that your stay did not meet your expectations. We take all guest feedback seriously, and have thoroughly researched this matter. Your comments have been addressed with our team for improvement, as this is not the type of service we strive to provide. We hope to have another opportunity to better serve your lodging needs in the future.