Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice beach hotel!

Posted Dec 29, 2015
Cons: Use of parking garage elevator. Room A/C unit made a lot of noise.
Location: Close to nearby restaurants Mahi Mahi's, Chix, etc... Small playground on the beach nearby and a larger one within a short walk.
Rooms are good size and have nice views of the ocean. My son enjoyed the pool and was pleased to have waffles in the morning. Although the breakfast area is a bit crazy in the morning. They should do something about people taking food just to feed the seagulls. Getting back and forth to the parking garage was interesting, you have to go down to the lobby and back up another elevator to get to your vehicle. Time consuming and the garage elevator requires a room key to operate which was a little finicky, timing had to be perfect or it would not work.
Comment from Hotel Management
Dec 31, 2015 by Nikki, Hotel Management
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel and appreciate feedback that we can use for improvement. We hope to see you again when you are in Virginia Beach!
3 out of 5
Recommended
for Everyone
by A verified traveler from Fishersville VA

Posted Dec 21, 2015
Pros: The staff was great. Breakfast had a good choice of items. Location was great on boardwalk.
Cons: Balconies need to be cleaned, painted, and outside furniture needs updating.
Location: Plenty to do nearby. Good restaurants (The Raven was our fav) and good shopping.
Stayed in this hotel years ago when new. It is still in great condition but a few things need to be cleaned and fixed.
Comment from Hotel Management
Dec 24, 2015 by Nikki, Hotel Management
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel and appreciate feedback that we can use for improvement. We hope to see you again when you are in Virginia Beach!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 16, 2015
Hotel staff were friendly and accommodating. Location of the hotel was good.
Comment from Hotel Management
Nov 18, 2015 by Nikki, Hotel Management
Thank you for letting us know you enjoyed your stay with us. We appreciate your taking the time to complete a review and hope you will visit us again when you travel to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Pleasant hotel on the boardwalk

Posted Nov 5, 2015
We were very pleased overall with the hotel and it's staff. Very disappointed that there weren't any utensils or dishes. In searching for the right place for our annual fall trip, we did not realize that the hotel did not provide this. We were told by the staff that the Residence Inn provided those but at that point it was too late to do anything. The staff did bring us some plates and plastic utensil sets. The hotel and the staff were very nice and it's a great location. The price was a little higher for not having kitchenware or dishes. We have stayed at other hotels on the boardwalk for less that provided them.
Comment from Hotel Management
Nov 10, 2015 by Nikki, Hotel Management
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. I am sorry we disappointed you because we are unable to provide china or flatware, but am glad to hear we were able to supplement with disposable options. We hope to see you again when you are in Virginia Beach!
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, VA

Great view of the beach and boardwalk

Posted Oct 27, 2015
Pros: Location, cleanliness, free breakfast
Cons: Kitchenette could have some utensils
Location: There are several nice restaurants nearby, within easy walking distance. There are also a lot of shops and stores across the street.
We've stayed here before and it never disappoints. The breakfast was great, the pool and Jacuzzi are very nice. The elevators are fast and reliable. The parking deck gets crowded late at night, so get your car parked early!
Comment from Hotel Management
Nov 10, 2015 by Nikki, Hotel Management
Thank you for taking the time to rate your stay with us. We will use your feedback to improve our service levels. We hope you will choose to stay with us again in the future!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 22, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Nikki, Hotel Management
Thank you for taking the time to leave us a positive rating. We hope you will choose to stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Olivo

Loved it

Posted Oct 20, 2015
Loved the view from my room. And loved my whole experience @ this hotel.
Comment from Hotel Management
Oct 23, 2015 by Nikki, Hotel Management
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!
3 out of 5
Recommended
for Couples
by cindy

Posted Oct 19, 2015 on Hotels
The hotel is very nice as are the rooms. My only concern is that the room was paid via hotels.com and the hotel charged my card again when I checked in even though they knew the room had been paid. We did leave an item behind and when I called the next day to check on it I was told my item could not be located.
Comment from Hotel Management
Dec 26, 2015 by Nikki, Hotel Management
Thank you for taking the time to review our hotel and share your feedback. We will use your comments to improve our operation. We hope you will choose to stay with us again in the future!
4 out of 5
Recommended
for Couples
by Maged from NY

Nice hotel

Posted Oct 18, 2015 on Hotels
Nice hotel. Freindly staff. Complementry parking. Complementary decent breakfast. Indoor pool ok. Balcony is kind of small enough to 2 persons. Nice kitchenette but no stove. Nice living area. 2 flat screen TVs one in bedroom and on in living room. Recommended. Would come back again.
Comment from Hotel Management
Dec 26, 2015 by Nikki, Hotel Management
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. We hope to see you again when you are in Virginia Beach!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2015
Nice hotel -- spacious, very clean, smart design of the room with three sinks. Definitely recommend.
Comment from Hotel Management
Oct 12, 2015 by Nikki, Hotel Management
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!