On the beach

Reviews of SpringHill Suites by Marriott Virginia Beach Oceanfront

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony Sr

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was under renovations which was not bad. but the parking was tight and limited for visitors to the hotel. The landscaping could of been a little nicer. But overall we did like the stay on the water and a nice view from the hotel. The notification about the Marathon that was taking place at the time of the stay, i feel that the notification was not given in enough time before arrival. Had to find alternate routes to get to where we were going.
Stayed 3 nights in Mar 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not know before booking that the hotel was under renovation. However it did not impact us at all because we were only staying one night. We were in one of the renovated rooms, which was very lovely. The hotel is close to the new sports center, which is why we picked this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Our second trip to Virginia Beach, first stay here. Extremely comfortable stay, quiet rooms, excellent view!!! Bed was very comfortable, too.
Stayed 3 nights in Feb 2024

8/10 Good

Katisha, Triangle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I stayed here while our son ran in the A10 Championship meet at the Sports Center. The hotel is under renovation, which we were aware of before booking. We did see a little work going on while we were there but this did not interrupt our stay. Our room was already renovated and it was very nice, clean & comfortable. We had a beautiful view & the bed was very comfortable. The breakfast is nothing to get up for, it really is a grab & go situation (prepackaged waffles, muffins, cereal, chicken biscuits, etc,). Great location, friendly staff, & convenient parking. Hope they get there elevators fixed during their renovations…we experienced a “minor malfunction” on elevator one…we avoided that elevator for the rest of our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Javon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction during our visit but overall we enjoyed our stay! We believe the lobby area will be amazing when they finish the renovations!
Stayed 1 night in Feb 2024

8/10 Good

Danette

Traveled with family
Liked: Cleanliness, staff & service, amenities
The whole property is being renovated, which I don’t have a problem with. We stayed on the weekend, so the noise they warn about didn’t affect us since it’s limited to weekdays (8-5:00 I think). They gave us the suite on the 14th floor since the renovation was completed on that floor. Very nice, modern look — looks 10 times better than the outdated pictures I found on Google (the ones with the burgundy chairs and brown cabinets). Has 2 tvs: 1 tv in the livingroom, with balcony, dining table/chairs, not-so-comfy couch that can be converted into a bed along with a pull out twin bed underneath, ottoman/table, desk area with computer chair, kitchen area with sink with a pull down faucet with two option sprayer, mini fridge, microwave, shelves, cabinets… The livingroom/diningroom has two doors that can open to the washroom/changing room that has lighted mirror and sink, which also opens to the bedroom and bathroom. Bathroom is a typical bathroom. Bedroom has a closet, two queen beds, reading lamps attached to headboards, a tv, a dress, nightstand, and a bigger balcony with two chairs that looks out toward the ocean. I’m please with our stay. The indoor pool is under construction, which was disappointing for my kids but not a dealbreaker. The WiFi was good and fast. Renovations look beautiful. Breakfast was grab-n-go, good options. I wish there were vending machines for snacks and drinks… there were ice machines though. Only complaint was the uncomfortable couch.

4/10 Poor

Corinne

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Danielle

Stayed 1 night in Dec 2023

2/10 Terrible

Bonnie

Stayed 3 nights in Jun 2023

2/10 Terrible

Amber

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Arrived at the hotel, I didn't realize that they were doing renovations on the place, the swimming pool and Fitness center and the laundry was all closed. And then there was constant noise drilling and banging most of the day. I said something about it to the front desk she said there was an email sent. I didn't recall receiving and email. After looking through my email there was an email from a John *****, I had to look for the email. And it was sent 4 days before my stay. I had already planned my stay and I don't think 4 days is enough advance. A phone call at the beginning of renovation would have been appreciated so that I would have had the time to make other accommodations.
Stayed 5 nights in Dec 2023

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was rundown and the housekeping was sporadic and nt responsive to our needs. The balcony had hot air blowing on it from the a/c vent and was unusable.

10/10 Excellent

Shanell

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean views, nice clean lobby. Some areas under construction but had no major impairments on our trip
Stayed 1 night in Nov 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Beautiful sun rise
Beautiful sun rise
Beautiful sun rise
Stayed 3 nights in Oct 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Gloria E.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good location and good breakfast; oceanfront a plus.
Stayed 2 nights in Sep 2023

10/10 Excellent

Phuc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are nice and professional. The environment and facilities are clean and good condition. Recommend for everyone to come.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get for smash get away
We love staying here for our weekend get aways. The kids love the indoor pool and hot tub. Rooms were clean, love the living section, the kids can enjoy the pull out couch and watch what they want on that tv or lay in bed and watch. My favorite part is always the balcony. Love people watching and the ocean view.
Stayed 1 night in Sep 2023

6/10 Okay

Terri drummond

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would like to start by saying I would stay at this Hotel again. But only draw back was had to complain three times to front desk regarding use of key. Five day stay at hotel and we had to literally stand and swipe card 15 times. Not only was it frustrating but was uncomfortable.
Stayed 4 nights in Sep 2023

6/10 Okay

Mark, Fuquay Varina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room was clean, but older, as if overall facility. Staff was not very friendly. We though this hotel was "average" relative to other similarly-priced hotels along the boardwalk. We would not rate is as highly as what was shown on Expedia.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very clean and the staff is very nice and accommodating...
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful stay!
Stayed 6 nights in Sep 2023

10/10 Excellent

dreama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach time
It was awesome especially the housekeeping service. In door pool needs to be heated it is way too cold and the indoor hot tub is to cold other than that great place
Stayed 5 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Will stay again
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get around
Stayed 3 nights in Sep 2023

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oceanfront views were unbeatable! It was so nice to just be able to walk right out and be on the beach. Breakfast was great and we really enjoyed our room. Our suite was big enough for 5 adults and one child. It was perfect!!
Stayed 1 night in Sep 2023

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs to be remodeled but location is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenient location near my favorite food places, like the Shack and Mason's.
Stayed 4 nights in Sep 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

jacqueline

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pool was not so clean
Pool chairs was extremenly dirty and i think the lobby need a make over, but the hotel room was clean and staff very friendly
Stayed 2 nights in Sep 2023

8/10 Good

Jacqy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Really nice rooms. Clean & spacious. Air conditioner although cooled room really well-it was noisy in the bedroom making a solid night’s sleep challenging.
Stayed 4 nights in Sep 2023

8/10 Good

kelli

Traveled with family and small children
Liked: Cleanliness, amenities
Pool area not real clean outside hot tub out of order, breakfast not stocked in a real timely fashion
Stayed 4 nights in Aug 2023

8/10 Good

Sheila, Zanesville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Had a lg suite. Mini fridge needs replaced immediately. Pool water was always cold inside and outside. No reason for the water to be so cold when it was 90 all week. Other than that things were ok.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

jalynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everything was clean and easy. The pool is across the walkway but is very nice. Beds were very comfortable but the pull out couch/bed was not the best. It was clean in the room and everyone was very nice. Breakfast was great every morning!
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and enjoy the beach
We had a great stay; Very comfortable. When we made a mistake in the booking dates, the staff worked to let us not only stay the extra night, but stay in the same room. They were amazing. We would definitely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are very friendly but the hotel is dated the pools need more frequent cleaning I request fresh towels and they never show up
Stayed 3 nights in Aug 2023

4/10 Poor

David

Stayed 1 night in Aug 2023

6/10 Okay

Tamara

Traveled with family
Needs to be updated.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mesilina

Stayed 3 nights in Aug 2023

6/10 Okay

Rachel

Stayed 2 nights in Aug 2023

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeffery

Traveled with family
Liked: Amenities
Would stay here again and the complementary breakfast was great to.
Stayed 4 nights in Aug 2023

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was on the beach and the view from the room was amazing. Breakfast was good and lunch at the grill was great. Air conditioner was loud in the room but it cooled the room nicely.
Stayed 4 nights in Aug 2023

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay at va beach
Stayed 2 nights in Aug 2023