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Reviews of Studios and Suites 4 Less Gum Road

2 out of 5
Studios and Suites 4 Less Gum Road
2424 Gum Rd, Chesapeake, VA

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 263 reviews" "
Rating 8 - Good. 85 out of 263 reviews" "
Rating 6 - Okay. 46 out of 263 reviews" "
Rating 4 - Poor. 23 out of 263 reviews" "
Rating 2 - Terrible. 29 out of 263 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The only thing I can say positive about this place was the size of the king suite room & general location. The bathroom was filthy, little hairs all over the floor and toilet was gross like it hadn't been wiped in weeks. Every surface was dusty and dirty. I actually went and bought cleaner and paper towels to clean it for the 2 nights we were staying. The TV halfway worked. Some channels were randomly Spanish even though the language was set to English (& they were not "Spanish channels") Now the cherry topper... I know marijuana is legal in VA (we were visiting from NC) BUT, you could not get away from the smell of weed from the moment you walked INTO THE BUILDING until you got in your room. The lobby, check in, and hallway all the way down stunk of weed. The employees were out front smoking it at times even. The place is not taken care of and the staff haphazardly does their job. I was shocked that a place of business could run like that. Spend the extra 20-50 to go to the Hampton Inn or Holiday Inn right nearby. I promise you'll regret staying at this place unless you want a constant contact high the entire time you're there.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nelson

Stayed 1 night in Jan 2023

10/10 Excellent

Lakeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Shannon

Stayed 1 night in Nov 2022

10/10 Excellent

Nelson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

TISHA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Elizabeth

Stayed 1 night in Sep 2022

2/10 Terrible

Sue

Stayed 1 night in Aug 2021

10/10 Excellent

sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place and great price.
Our week stay was very pleasant. The staff were very nice. Low water pressure and there was a strange smell in the room but nothing bad. Just different. Would stay again.
Stayed 6 nights in May 2021
Response from Ray on May 24, 2021
Thank you so much , the staff hopes you will be back soon ,

4/10 Poor

Michael

Stayed 1 night in Jan 2021

6/10 Okay

Latron

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Angel, Fayetteville nc

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hallway smellwd like smoke. The room had a light scent of urine.
Stayed 1 night in Nov 2020
Response from Ray on Nov 29, 2020
Thank you for staying with us, will look into the hallway and room issue

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2020
Response from Ray on Nov 29, 2020
Thank you for staying with us

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staying here on my return trips
I really like how the room is set up ,its like a office and room for me.
Stayed 4 nights in May 2020
Response from Ray on May 21, 2020
Thank you for staying with us. Look forward to seeing you again.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Ray on May 21, 2020
Thank you for staying with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Ray on May 21, 2020
Thank you for staying with us.

8/10 Good

Erica

Stayed 1 night in May 2020
Response from Ray on Jun 9, 2020
Thank you for staying with us

2/10 Terrible

Jaiyahna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Ray on Apr 22, 2020
Sorry for you’re disappointment. Would like to know what was the concern at property

10/10 Excellent

Antwoniette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay . i only experance 1 mis hap .
Stayed 1 night in Mar 2020
Response from Ray on Mar 13, 2020
Thank you for staying with us ,look forward to seeing you again

2/10 Terrible

Darelle

Business traveler
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2020
Response from Ray on Feb 29, 2020
Sorry you were not completely happy

10/10 Excellent

nhoffman99, ct

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the huge room. had a refrigerator in the kitchen area, couch in the living room and a large bathroom.
Stayed 1 night in Feb 2020
Response from Ray on Feb 29, 2020
Thank you for staying with us

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cost friendly. No coffee to be found anywhere is a big bummer
Stayed 1 night in Feb 2020
Response from Ray on Feb 20, 2020
Thank you for staying with us . We will see why there was no coffee in room

10/10 Excellent

Cocoa

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed it. This was our third visit to the same facility.
Stayed 1 night in Jan 2020
Response from Ray on Jan 26, 2020
Thank you for staying with us we look to seeing you in the future

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Ray on Jan 18, 2020
Thank you for staying with us

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
This location was a perfect stay!! Absolutely no problem from check-in to check-out, period.
Stayed 1 night in Jan 2020
Response from Ray on Jan 16, 2020
Thank you for staying with us

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
I was caught off guard when we checked in, not what I anticipated from know the area. Not high quality, but not extremely poor quality. The staff was friendly which made up for what the site lacks.
Stayed 3 nights in Dec 2019
Response from Ray on Jan 6, 2020
I thank you for staying with us

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel need structure
I liked the room especially for the price of 46 dollars. However. The service lady tried to skip out doing the room property until complained to the front desk. Front desk personnel we're not dressed to impressed. They wore clothes you hang around in your house on a lazy day. Not too friendly either. The room and facility were fine. If they fixed those couple things that could do very well
Stayed 1 night in Dec 2019
Response from Ray on Jan 6, 2020
We will take your feedback back to management and hopefully next time we will address this

8/10 Good

Verified traveler

Liked: Cleanliness
Nice room, good price. I have stayed here twice and have had a good experience. The room has everything you need; fridge, coffee maker, dishes.
Stayed 1 night in Nov 2019
Response from Ray on Dec 14, 2019
Thank you for staying with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value for the price: i had a partially separated living room with comfy corner chair, couch, a tv(though remote was short a battery). It had a kitchenette and desk with a chair. A separate tv for the bedroom. Wonderful stay!
Stayed 1 night in Nov 2019
Response from Ray on Nov 18, 2019
Thank you for staying with us.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019
Response from Ray on Nov 11, 2019
Thank you for staying with us

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Ray on Nov 9, 2019
Thank you for staying with us

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2019
Response from Ray on Nov 5, 2019
Thank you for staying with us

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Ray on Oct 18, 2019
Thank you so much for staying with us

8/10 Good

Gary

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Ray on Sep 30, 2019
Thank you for staying with us

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Ray on Sep 29, 2019
Thank you for staying with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it i I’m coming back again I will recommend it to anyone
Stayed 2 nights in Sep 2019
Response from Ray on Sep 17, 2019
Thank you so for staying with us

10/10 Excellent

Roddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our service was wonderful, the handicapped room was very clean and accommodate! Thank you so much. Our next visit from Delaware we will definitely stay there! Thanks
Stayed 1 night in Sep 2019
Response from Ray on Sep 9, 2019
Thank you for staying with us

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Ray on Sep 1, 2019
Thank you for staying with us

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ray on Aug 27, 2019
Thank you so much for staying with us

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not feel safe about leaving anything out or staying there; took everything with me after the first night and did not return for the second night. The front desk staff was cordial but not dressed for the position
Stayed 2 nights in Aug 2019
Response from Ray on Aug 20, 2019
I’m sorry for you’re disappointment

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ray on Aug 19, 2019
Thank you for staying with us we look forward to seeing you again

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2019
Response from Ray on Jul 26, 2019
Thank you for you’re patronage

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious..was disappointed that one day clean towels not clean bed next day clean bed no new towels.. floors weren’t swept..neighbor that had children screaming at the tops of their lungs at 1:30 in the morning all afternoon was very stressful listening to that..in all I would probably stay there again.
Stayed 3 nights in Jul 2019
Response from Ray on Jul 11, 2019
Thank you for staying with us we will look into housekeeping and give them some training into this. Please contact the motel when you decide to stay again

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival the lobby had an odor, We thought people smoking different brands of cigarette. Got to the room It was neat. but it didn't look or smell clean. My husband and I looked at each other and said we can't stay here. We are not extravagant people, but this did not meet our expectations of a nice comfortable place to lay your head. We went back to front desk and checked out. The Young lady offered us another room; but we said no thanks. We were very disappointed especially since it was a package deal, flight rental car and hotel. It took us an hour at 10:00pm to find another hotel for a 2 night stay.
Stayed 2 nights in Jun 2019
Response from Ray on Jul 4, 2019
I’m sorry for you not liking the room , I will go to the room tomorrow and check it out.

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Bed was comfortable and clean. Bathroom clean. Living room dingy. Kitchen OK. Paid $64 thru Expedia so you get what you pay for. Many unsavory characters hanging around outdoors. Front desk employees didn’t look professional. Wouldn’t stay here again.
Stayed 2 nights in Jun 2019
Response from Ray on Jun 22, 2019
We will address your issues and thank you for you’re stay

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
The room smelled like old cigarettes, even though it was non-smoking, but it was clean.
Stayed 2 nights in Jun 2019
Response from Ray on Jun 22, 2019
Thank you for staying with us we will note you’re comments

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019
Response from Ray on Jun 14, 2019
I’m sorry for you’re disappointment

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Better than Expected
Room was large and clean. Front desk was good. Grounds around the motel filled with trash.
Stayed 1 night in May 2019
Response from Ray on Jun 4, 2019
We will look into the grounds and value your imput

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Staff was Very helpful. Only thing missing was a breakfast bar. Better coffee in the room would be nice. Overall a good place to stay for the price. Good location
Stayed 3 nights in Mar 2019
Response from Ray on Apr 6, 2019
Thank You

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities
Very smelly stay.
First room i had smelled strongly of weed and had the windows open to try and air out. Next room was across hall and still got periods where I smelled weed. The towel rack by bathroom sink was broken. The couch was missing a leg and the kitchenet sink leaked. The AC unit barely worked and was in very poor shape. The bed was relitively comfortable. The hallways smelled of smoke even though it was a non smoking hotel. And the front area smelled of a mixture of smoke and weed.
Stayed 5 nights in Mar 2019
Response from Ray on Apr 6, 2019
Sorry for the smell will look into it