Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews of Sundial Inn

2 out of 5
Sundial Inn
308 21st St, Virginia Beach, VA

Reviews

7.0

Good

Rating 10 - Excellent. 260 out of 1003 reviews" "
Rating 8 - Good. 327 out of 1003 reviews" "
Rating 6 - Okay. 160 out of 1003 reviews" "
Rating 4 - Poor. 110 out of 1003 reviews" "
Rating 2 - Terrible. 146 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a very short start but I enjoyed it while I had it
Stayed 1 night in Mar 2024
Response from Sundial Response Team on Mar 25, 2024
We are glad you enjoyed your stay wit us! We appreciate your patronage!

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was not clean. The sheets weren’t clean and there weren’t any blankets on the beds. The elevator was out of order. The building looks like it has foundation issues and needs renovations.
Stayed 1 night in Jan 2024
Response from Sundial Response Team on Jan 29, 2024
Lisa, it looks like we dropped the ball during your stay. We apologize for any inconvenience you experienced during your time at the Sundial.

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sundial Response Team on Jan 29, 2024
Thanks for taking a moment to leave us a review! We appreciate your insights.

2/10 Terrible

Taylor

Disliked: Staff & service
I booked a room for my unhorsed relative for one night because it was the cheapest available room for the night and the situation was urgent. When I asked on a call if there was anything else I should know before she got there for check in, I was assured it would all go smoothly. My relative got there and the staff was rude because she had her belongings in a trash bag. I didn’t tell them she was homeless on the call because I didn’t think it was necessary for the CHEAPEST room available to mention such a thing. And they didn’t think it was necessary to tell me she had to have a credit card or $100 cash deposit to stay there. Almost twice what the room would cost. Still haven’t been refunded by the way… So then I had to pay for a second Uber ride to pick her up from that hotel and book her at an even more expensive one that was much kinder and made it easy for me to pay for the room and her just rest. I won’t be using sundial because they clearly lack compassion
Stayed 1 night in Jan 2024
Response from Sundial Response Team on Jan 29, 2024
Taylor, your relative arrived with a shopping cart full of trash bags and bad attitude. We understand that she was upset, but we don't appreciate being yelled at in that manner just because someone's day is going badly. We are not here to be disrespected or insulted at our day jobs. It seems she adjusted her attitude for the staff at the next hotel. Thats excellent. As for the deposit, if you know she has no ID or CC, you need to lead with that. We are not going to spend 35 minutes on the phone listing all of our policies because most won't pertain to you (example, if you don't have a dog, you don't need me to tell you that we are not pet friendly). If there is an issue specific to you and your party, you are responsible for bringing it up.

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for taking the time to leave us a review Patric! We appreciate your business and we hope to see you again soon!

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the staff were were helpful.
Stayed 3 nights in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for taking the time to leave us a review Michael! We appreciate your patronage, and we hope to see you in the future!

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how polite and helpful staff was & convenience of everything and overall price and experience.
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thank you, Michael! We are happy to be of service.

10/10 Excellent

Patricia

Traveled with group
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for taking the time to leave us a review Patricia! We appreciate your business and we hope to see you again soon!

2/10 Terrible

Nicky Thein

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor
room smell very bad, sink was block
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Nicky, it looks like we dropped the ball during your stay. We apologize for any inconvenience you experienced during your time at the Sundial.

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks Raymond! We appreciate your patronage!

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks Raymond! We appreciate your continued business!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks again Raymond!

2/10 Terrible

Sheryl

Response from Hotel Staff on Feb 8, 2024
Thank You Sheryl for staying with Us.

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite and helpful. Also everywhere was very convenient to get to.
Response from Hotel Staff on Feb 8, 2024
Thank You Sheryl for staying with Us.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for taking the time to write a review! We appreciate your insights, Raymond.

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for staying with us Jose! Come back and see us anytime!

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sundial Response Team on Jan 29, 2024
Thanks for staying with us Arthur! Come back and see us anytime!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Sundial Repersentive on Nov 30, 2023
Thank You Nathaniel for staying with Us.

8/10 Good

Jonna L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and efficient. The room was clean if outdated. The bed was comfy and the shower water pressure was great. If you are looking for something reasonably priced, this place is satisfactory.
Stayed 1 night in Nov 2023
Response from Sundial Repersentive on Nov 30, 2023
Thank You Joanna for staying with Us.

2/10 Terrible

Travis

Response from Sundial Response Team on Nov 23, 2023
Thank You for staying with Us Travis.

8/10 Good

Brian

Liked: Cleanliness, room comfort
Good for a clean bed and shower.
Just a quick overnight stay. Very comfortable bed, clean sheets and towels. For the price, it was fine and I would stay there again. Don’t expect much though, just a clean bed and bathroom.
Stayed 1 night in Oct 2023
Response from Sundial Response Team on Oct 26, 2023
Thank You for staying with Us Brian.

10/10 Excellent

Raniesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient for the price!
Stayed 1 night in Oct 2023
Response from Sundial Response Team on Oct 17, 2023
Thank You so much for staying with Us Raniesha.

8/10 Good

Elizabeth

Stayed 2 nights in Oct 2023
Response from Sundial Response Team on Oct 30, 2023
Thanks for taking the time to leave us a review Elizabeth! We appreciate your patronage an hope to see you again soon.

8/10 Good

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn’t. Like was we didn’t have any pots or pans to cook. We rented a room with a kitchenette. Could not used the kitchen. Not good.
Stayed 2 nights in Oct 2023
Response from Sundial Response Team on Oct 8, 2023
Thank you for taking the time to leave us a review Edward. We appreciate your insights, and will take your suggestion into consideration.

8/10 Good

Krista

Traveled with family
Liked: Staff & service, amenities
Not bad place and good price
Stayed 1 night in Oct 2023
Response from Sundial Response Team on Oct 8, 2023
Thank you for taking the time to leave us a review! We appreciate your insights.

10/10 Excellent

sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the main strip leading to the ocean front, and just one block from the beach, this family owned motel is a must do for budget shoppers. While not perfect, this family knows the importance of putting money back into the business. All of them are hard workers, and friendly, and sees to it that you have what you need to be comfortable. The beds are comfortable with 4 pillows each. The bathrooms are freshly renovated. As pictured, the kitchen is dated but very usable and useful. NOTHING is provided in the kitchen, so bring whatever you need to cook and eat with. This establishment is in the heart of VB. It's value is hard to beat. Park your car, and relax. Enjoy your stay at Sundial, in VB.
Stayed 2 nights in Sep 2023
Response from Sundial Response Team on Oct 4, 2023
Thank You so much Sylvia for staying with Us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was cleanand comfortable. Had a u it with kitchen did not have any utensils or cookware.
Stayed 2 nights in Sep 2023
Response from Sundial Response Team on Oct 2, 2023
Thank You for staying with Us Elizabeth.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sundial Response Team on Oct 2, 2023
Thank You so much for staying with Us Susan.

2/10 Terrible

noam

Stayed 1 night in Sep 2023
Response from Sundial Response Team on Oct 28, 2023
Thank You for staying with Us Noam.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 30, 2023
Thank You so much for staying with Us Mark.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst ever
It was horrible there was so much fungus and mold in the coffee pot the shower was filthy and they continued to knock even with the do not disturb on the door
Stayed 4 nights in Sep 2023
Response from Sundial Response Team on Oct 28, 2023
Thank You for staying with Us Robert.We will address these issues.

8/10 Good

Dylan

Stayed 1 night in Sep 2023
Response from Sundial Response Team on Oct 9, 2023
Thank You so much Dylan for staying with Us.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older hotel. But the room was clean. There was a lot of car noises and music playing from local bars. But it did not bother us.
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 19, 2023
Thank You Justin for staying with Us.

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 19, 2023
Thank you so much for staying with Us Timothy.

6/10 Okay

Anastasiia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
If you are looking for a affordable place to stay the night off the beach, I would recommend this place. It’s not the best, could’ve been a little cleaner but for a night, it’s decent if you are trying to go out. Lots of bars and clubs around.
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 19, 2023
Thank you so much for staying with Us.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable and close to the beach!
The room was clean and comfortable. Bathroom was a bit small but it served it's purpose. The staff was always around and available and room was always clean and stocked. I would stay here again.
Stayed 6 nights in Sep 2023
Response from Sundial Response Team on Sep 15, 2023
Thank You so much Mike for staying with Us.

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Sundial Response Team on Sep 5, 2023
Thank You so much for staying with Us Lisa.

10/10 Excellent

Karen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute trip on a holiday weekend and I was skeptical after reading the reviews. However, after getting there i realized it was a hidden gem. The staff was amazingly considerate and helpful, the room was clean and bigger than I expected. The proximity to everything was perfect and in spite of people complaining about noise and dirt and rickety appliances and rude service, I found none of that! What i found was a great hotel within walking distance of everything, that was an absolute pleasure to stay at. I can't thank you enough for making our stay a pleasurable one!
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 5, 2023
Thank You so much for staying with Us Karen,

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 4, 2023
Thank You Richard for staying with us.

4/10 Poor

Daniela

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the beach, but it is not smoke free and it was not well maintained
Stayed 1 night in Sep 2023
Response from Sundial Response Team on Sep 3, 2023
Thank You so much for staying with Us.

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Aug 2023
Response from Sundial Response Team on Sep 3, 2023
Thank You Misty for staying with Us.

2/10 Terrible

william

Stayed 1 night in Aug 2023
Response from Sundial Response Team on Sep 2, 2023
I would say thank you for staying with us.You cancelled your reservation and never stayed here.

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel was clean, and had a lot of space. The bed was comfortable. The AC worked. The mini fridge had enough space for the things we needed. There was enough hot water during our showers. The staff was always willing to help. The beach was walkable distance.
Stayed 6 nights in Aug 2023
Response from Sundial Response Team on Aug 31, 2023
Thank You for staying with Us Vanessa.

10/10 Excellent

Arlene

Stayed 2 nights in Aug 2023
Response from Sundial Response Team on Sep 20, 2023
Thank You so much for staying with Us Arlene.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Much better stay last year!!!
I am going to detail my issues with the room. First, the toilet was wobbly. Next the bathtub had been installed over another bathtub (and not well) so it was mushy. The air conditioning was so noisy that it woke me up several times a night. We stayed at the Sundial Inn last year and we were very pleased so this was disappointing. Also, we heard every emergency vehicle that was close (at least 6 a day) and all of the car and motorcycles that were trying to break the speed barrier.
Stayed 4 nights in Aug 2023
Response from Sundial Response Team on Aug 28, 2023
Thank You so much for staying with Us.

8/10 Good

Ibrahim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful. When we needed extra towels, bedsheets, blankets we were able to get them anytime. Full kitchen was very convenient. The staff was available anytime to assist.
Stayed 3 nights in Aug 2023
Response from Sundial Response Team on Aug 24, 2023
Thank You Ibrahim for staying with Us.

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to the beach. The stores and food places around it. The hotel was really clean.
Stayed 1 night in Aug 2023
Response from Sundial Response Team on Aug 18, 2023
Thank You Beverly for staying with us.

6/10 Okay

Nubia

Traveled with family
This hotel is not a fancy one, while prices are high, I would think it is because of pick season. Check in was smoth, stay was okay. Our room as I said was not fancy or anything like it, the toilet was rocking I felt like I was going to fall while doing my business. I would said personnel was courteous though. If you are not looking for fancy places or high end stays you wouldn’t have problems.
Stayed 1 night in Aug 2023
Response from Sundial Response Team on Aug 16, 2023
Thank You so much for staying with Us.

10/10 Excellent

MANUEL

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very helpful 👍 I will back again soon for the next holiday wish be Laybor day weekend, please 🙏 i need a room reservation contact me soon please 🙏 thanks again,,manuel Beauchamp.
Stayed 1 night in Aug 2023
Response from Sundial Response Team on Aug 16, 2023
Thank You so much Manuel for staying with Us.

2/10 Terrible

denise

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in went to the room and checked right back out! 1st the room had a terrible smell l, the rub had dirt & hair in it The refrigerator had a clump of hair The beside table looked it had mild in it and the telephone was dirty I have requested a full refund thru Expedia
Stayed 1 night in Aug 2023
Response from Sundial Response Team on Aug 15, 2023
Thank You so much for booking with Us.We replaced the phone and refrigerator with the crack at the bottom of it.There was no findings of hair in the tub and the blankets are washed daily.Sorry that we were unable to fix any situation that may had been an issue with you.We did offer to relocate you to another room and you denied it.Hopefully we can serve you in the future.Thank You