Ratings based on 863 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Good location

Posted Apr 19, 2017
Very nice staff at Valet and registration desk; Clean room
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Hampshire

Business Va Beach

Posted Apr 13, 2017
Pros: Location, views, cleanliness, security of guest elevator needing key card to make it move.
Cons: front desk check in was slow (long line) and not a whole lot of hurry up and do something about it.
Location: Centrally located in heart of Virginia Beach...Plenty of nightlife, clubs, bars, restaurants, etc...
Stayed at Westin hotel on April 10-12...room was clean enough and view is spectacular. Toilet ran non-stop. I did leave a note for the housekeeping staff and was gone from room for over 12 hours...came back...toilet still running non-stop. Informed front desk upon checkout (room 1420). Good supply on towels and amenities. Overall very very positive stay..>I will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel excellent customer service

Posted Feb 22, 2017
This hotel is in a great location. Fitness facilities were excellent. Room was nice and spacious, but too warm. The employees were wonderful. Customer service is excellent!
3 out of 5
Recommended
for Everyone
by A verified traveler from D.C

Nice close to everything and anything

Posted Jan 27, 2017
Hotel was nice Cons- cleaning staff always forgot to leave wash cloths Rooms furniture had a lot of wear and tear
Comment from Hotel Management
Feb 18, 2017 by Bob, Hotel Management
Thank you for your feedback. I will certain look in to the wash cloths
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
1 out of 5
by Nico

Posted Jan 16, 2017 on Hotels
Awful
5 out of 5
by David

Posted Jan 1, 2017 on Hotels
Loved it, would stay again.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you. we look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

The Westin Rocks

Posted Dec 26, 2016
The staff was awesome. The room was very clean. And the room service was amazing. I will definitely be coming back to this wonderful hotel
Comment from Hotel Management
Jan 26, 2017 by Bob, Hotel Management
Thank you. we look forward to welcoming you back soon.
4 out of 5
by Courtney

Great Town Center location

Posted Dec 24, 2016 on Hotels
Town Center is a great place to stay in Virginia Beach. Close walking to amazing restaurants and great shopping. Close enough to the oceanfront to not feel the crowds but still enjoy it.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you. we look forward to welcoming you back soon.
4 out of 5
by Joseph

This traveler left a rating score only Posted Dec 21, 2016 on Hotels