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Overview of Turtle Cay by Diamond Resorts

Photo gallery

2 outdoor pools, open 8 AM to 10 PM, sun loungers
2 outdoor pools, open 8 AM to 10 PM, sun loungers
2 outdoor pools, open 8 AM to 10 PM, sun loungers
2 outdoor pools, open 8 AM to 10 PM, sun loungers
Balcony

Turtle Cay by Diamond Resorts

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Laundry
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Contactless check-out

Explore the area

    Popular Location5th Street Beach Stage2 min walk
    Popular LocationRudee Inlet6 min walk
    Popular LocationJT's Grommet Island Park7 min walk
    AirportNorfolk, VA (ORF-Norfolk Intl.)22 min drive

Choose dates to view prices

Studio

No guest room rating
  • 441 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom

4.4/5 guest room rating
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom

5/5 guest room rating
  • 1302 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About this area

Virginia Beach

Located in Virginia Beach, Turtle Cay by Diamond Resorts is in the entertainment district and near the beach. Atlantic Wildfowl Heritage Museum is a cultural highlight and some of the area's popular attractions include JT's Grommet Island Park and Virginia Aquarium and Marine Science Center. Don't miss out on a visit to Ocean Breeze Waterpark. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and ecotours.
Popular Location

What's nearby

  • 5th Street Beach Stage - 2 min walk
  • Rudee Inlet - 6 min walk
  • JT's Grommet Island Park - 7 min walk
  • Atlantic Wildfowl Heritage Museum - 8 min walk
  • Virginia Beach Fishing Pier - 12 min walk

Getting around

  • Norfolk Station - 20 min drive
  • AirportNorfolk Intl. Airport (ORF) - 22 min drive

Restaurants

  • Planet Pizza — 4 min walk
  • El Giardino Ristorante — 5 min walk
  • Big Sam's Inlet Cafe & Raw Bar — 6 min walk
  • Calypso Bar and Grill — 8 min walk
  • The Raven — 8 min walk
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About this property

Turtle Cay by Diamond Resorts

Eco-friendly Virginia Beach aparthotel in Northeast Virginia Beach, walk to Virginia Beach Boardwalk
2 outdoor pools, a fitness center, and a business center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a TV with cable channels. Free long-distance calls, free local calls, and a hair dryer are among the other amenities that guests will find.
Turtle Cay by Diamond Resorts offers 124 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Virginia Beach aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Hospitality Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global), SafeHome (VRMA - USA), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • 2 spa tubs

Internet

  • Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Microwave
  • Coffee/tea maker

Bathrooms

  • Hair dryer
  • Free toiletries

Entertainment

  • 32-inch TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business center

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Free local calls
  • Fireplace in lobby
  • Free long-distance calls
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the boardwalk
  • In the entertainment district

Things to do

  • Fitness center
  • Fitness facilities nearby
  • Health club access nearby
  • Outdoor pool access nearby
  • Indoor pool access nearby
  • Kayaking nearby
  • Ecotours nearby
  • Golf nearby
  • Whale watching nearby
  • Boat tours nearby
  • Ziplining nearby
  • Parasailing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

General

  • 124 rooms
  • 3 floors
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

See similar properties

Policies

Check-in

Check-in from 4 PM - 6 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from June 19 2020 to March 1 2021 (dates subject to change):
  • Spa tub
The property will be renovating from October 19 2020 to March 30 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 17.04 per accommodation, per night
The resort fee includes:
  • Pool access
  • Phone calls

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Turtle Cay
Turtle Cay Resort
Turtle Cay Resort Virginia Beach
Turtle Cay Virginia Beach
Turtle Cay Hotel Virginia Beach
Virginia Beach Turtle Cay
Turtle Cay Diamond Resorts Condo Virginia Beach
Turtle Cay Diamond Resorts Condo
Turtle Cay Diamond Resorts Virginia Beach
Turtle Cay Diamond Resorts
Turtle Cay by Diamond Resorts Aparthotel
Turtle Cay by Diamond Resorts Virginia Beach
Turtle Cay by Diamond Resorts Aparthotel Virginia Beach

Frequently asked questions

Can I cancel my reservation for free at Turtle Cay by Diamond Resorts and receive a full refund?
Yes, Turtle Cay by Diamond Resorts offers free cancellation on select room rates, because flexibility matters! Please refer to Turtle Cay by Diamond Resorts cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Turtle Cay by Diamond Resorts?
As of Jan 22, 2021, prices found for a 1-night stay for 2 adults at Turtle Cay by Diamond Resorts on Jan 24, 2021 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Turtle Cay by Diamond Resorts have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8 AM–10 PM.
Is Turtle Cay by Diamond Resorts pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Turtle Cay by Diamond Resorts?
Self parking is free at this property.
What time is check-in at Turtle Cay by Diamond Resorts?
Check-in is from 4 PM - 6 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Turtle Cay by Diamond Resorts?
Check-out is at 10 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Turtle Cay by Diamond Resorts located?
Located in Northeast Virginia Beach, this eco-friendly aparthotel is within a 10-minute walk of JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. Virginia Aquarium and Marine Science Center and Ocean Breeze Waterpark are also within 3 mi (5 km).
4.1
Very Good
Rating 5 - Excellent. 457 out of 937 reviews
5 - Excellent 49%
Rating 4 - Good. 264 out of 937 reviews
4 - Good 28%
Rating 3 - Okay. 131 out of 937 reviews
3 - Okay 14%
Rating 2 - Poor. 51 out of 937 reviews
2 - Poor 5%
Rating 1 - Terrible. 34 out of 937 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Pleasing views. Close to everything Virginia Beach has to offer.
Stayed 3 nights in Jan 2021

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
I had some issues with check in but the manager fixed things and gave me an extra hour check out and nice gift. The weather was rainy but inside was sunny !! Enjoyed our stay as usual. Thanks 🎄
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean. I didn’t like that you only get one free parking pass, $15 each after the first one, especially with it being a resort hotel. Another issue I had was security and the overnight crew was walking around knocking on people doors asking was anyone smoking. It was so annoying. They were watching ppl from the ground looking at balconies to see if ppl were smoking or had to many ppl occupied to a room.
Stayed 1 night in Dec 2020

5/5 Excellent

Family time
Excellent OP

5/5 Excellent

Traveled with family and small children, Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The suite had everything you would need to enjoy a weekend away. The full kitchen had pots, pans, and glassware as well as a microwave, stove, coffee maker, refrigerator, and dishwasher. There was an in suite washer and dryer as well and a large bathroom with a good sized tub and shower. The only issues we had during our stay was the elevator was out of order when we checked out so we had to carry our bags downstairs and the shower's door leaked so there was always a puddle after a shower.
Stayed 3 nights in Dec 2020

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