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Reviews of Fairfield Inn & Suites by Marriott Virginia Beach/Norfolk Airport

3 out of 5
Fairfield Inn & Suites by Marriott Virginia Beach/Norfolk Airport
5800 Burton Station Road, Virginia Beach, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 378 reviews" "
Rating 8 - Good. 91 out of 378 reviews" "
Rating 6 - Okay. 34 out of 378 reviews" "
Rating 4 - Poor. 18 out of 378 reviews" "
Rating 2 - Terrible. 12 out of 378 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa, South Portland

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vivian

Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the front desk staff are very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Lorraine

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Iole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ross, the front office person, has superb customer service skills. He was very nice and professional.
Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
They made everything easy for me!
Stayed 1 night in Oct 2023

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front staff. Super clean! Great entry area!
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an early flight was great being very close to the airport. Couldn't handle the pool it was very very cold.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Mary, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and close to the airport. Lots of dining options close by
Stayed 1 night in Oct 2023

10/10 Excellent

Charrette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quant
I originally set to stay for 4 days, I had to adjust/change my room, the manager so so helpful, the shuttle service was perfect, all the staff was super friendly, and I got a upgrade, so there other rooms are beautiful as well.... breakfast buffet had quite the options, placed perfectly by many nearby "other" food options
Stayed 4 nights in Oct 2023

8/10 Good

Sherri

Clean and courteous
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Ross was very helpful. Acommodations were met for son who also decided to stay.
Stayed 2 nights in Sep 2023

6/10 Okay

Sandta

Traveled with group
Liked: Cleanliness, staff & service, amenities
Not very clean throughout the grounds and facility
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel, The Woodlands

Stayed 1 night in Sep 2023

8/10 Good

Deborah Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was satisfactory neat and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property with friendly staff. Definitely recommend
Stayed 1 night in Sep 2023

8/10 Good

Michael, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept, room was very clean and the bed was comfortable. Staff was welcoming and friendly throughout the stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sandta

Stayed 1 night in Sep 2023

10/10 Excellent

Ann

Traveled with family
Liked: Amenities
Loved everything!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great throughout the whole hotel, especially dining lady. First day at breakfast there was no beef or turkey meat that i could eat with my breakfast. She went to the back and made a couple pieces of turkey sausage for me. Next morning, instead of pork, there was turkey sausage patties. She made my day! Thank you Fairfield going above and beyond and having staff that goes above and beyond.! I think the dining hall lady name was Alba or something with an A, sorry i cant remember. Keep up the wonderful hospitality, thats what keeps me coming back there! Until next time!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay
Stayed 1 night in Aug 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 6 nights in Aug 2023

10/10 Excellent

Telisha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice second time staying
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Jul 2023

2/10 Terrible

Diane

Stayed 1 night in Jul 2023

8/10 Good

Caren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more Plant-based/non-dairy breakfast options.
Need to offer more plant-based/non-dairy options for breakfast.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ashley

Stayed 1 night in Jul 2023

10/10 Excellent

Telisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice shift personnel, will stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Leslie

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandra

Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

6/10 Okay

Renee

Traveled with family
Stayed 5 nights in Jul 2023

8/10 Good

Christopher, Schenectady

Liked: Staff & service, property conditions & facilities
This was a good enough hotel for a one night stay for a nearby event. Staff was friendly and the facilities satisfactorily clean. I’d stay again.
Stayed 1 night in Jul 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gynger

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airplanes heard
With being an airport hotel I expected to hear planes taking off and landing. Surprisingly we never heard the airport. Rooms were very clean and nice.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, very clean, friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Very clean, great breakfast and a wonderfull staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Tiara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, simple and clean. The bathroom was nice and I like the glass door to the shower. The tv had cable and I watched new episodes of SpongeBob. They also had free continental breakfast which was the basics , hot and cold foods and cereals. I would return!

10/10 Excellent

Tia, Reynoldsburg

Liked: Cleanliness
Stayed 1 night in Jun 2023

2/10 Terrible

Tom

Disliked: Staff & service
Stayed 1 night in Jun 2023