Posted Oct 19, 2016
We were told that the suite had a full size refrigerator and it did not, and I needed one. We were told the room slept 5 and that the couch turned into a bed. It did not turn into a bed. The bathroom was under construction and was not cleaned before we arrived in our room. There were dead cockroaches on the carpet. The blinds did not open and shut, they were broken, and the rolling chair was broke.
Comment from Hotel Management
Dec 16, 2016 by Tiffany J, Hotel Management
We certainly apologize for what you experienced during your stay. it sounds like you may have been checked into a room that was not supposed to be sold! We are totally in shock about your issues you experienced and will make sure to take immediate action to fixing them.