Convenient, comfortable but terrible heat System
Posted Jan 14, 2017 on Hotels
I had booked this hotel as very comfortable and very convenient for my son's meeting at EVMS the folliowing day. However, the room heating system was VERY disruptive. He set the thermostat at a comfortable temperature, but every time the room temp fell below that, and the heating system kicked in, it apparently sounded like a jet airplane was taking off inside the room. The sound kept awakening him all through the night. Not sure if this is a general problem or specific to his room, but it was VERY disruptive and resulted in a very poor quality of sleep, expeciallty prior to a very critical meeting the next day. While it did not "spoil" the following day, it did cause him to have to find ways to deal with that constant disruption of sleep. Very disappointing for an otherwise good experience.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
We are pleased that your son had a productive, successful meeting. We do, however, apologize for the heating making the sound that it. I hope that your son did report that so we can fix the issue. We do not want that issue to cause disturbances with other guests. Thank you for posting your review and hope to see you or your son again soon. Have a wonderful 2017!