Ratings based on 29 Verified Reviews

3.0 out of 5
48% of guests recommend
3.0 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 24, 2017
Nice because it's very close to the beach. The king bed wasn't comfortable to sleep on. And our kids'room has this terrible smell. The suite needs some renovation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
This was the 3rd time staying there. Stayed in a different area this time. Housekeeping was not as good as before.
5 out of 5
Recommended
for Families
by A verified traveler from Rochester, NY

Wonderful!

Posted Jul 19, 2017
Wonderful stay at this hotel! Up the strip away from the boardwalk madness. Staff was great with every request! Def would stay again or recommend!
2 out of 5
by A verified traveler from Middletown, N.Y.

Posted Jul 19, 2017
Looking from the outside, the hotel looks great!!! However, when you get inside your room, you are instantly dissatisfied!!! My room had no towels, food left in the refrigerator, lipstick mark on the mirror & bed sheets was dirty!!! I understand that things could happen but this was way too many things that was overlooked in one room. This is one place where I will not stay again when visiting VIRGINIA beach!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
staff excellent, hotel is old needs updating., children size toilets, patio excellent. good service in restaurant &Bar
1 out of 5
by A verified traveler from New York

Over priced, over rated...DUMP!

Posted Jul 17, 2017
Pros: Nothing.
Cons: Everything.
Location: Nothing there is nothing nearby stay further down the road at the nicer hotels.
Got ignored trying to check in, got to the non smoking room which reaked of smoke and there were cigarette butts on the patio. I called the front desk to tell them and they offered to send someone up with febreeze. The linens were stained, anything metal in bathroom was rusty and the shower curtain was covered in mildew. We were completely ignored in the restaurant both times we went, none of the vending machines worked. This is a horrible hotel.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
It is alarming to read about your disappointing visit that did not include our usual high level of service so we will tell our staff immediately about what happened while you were here. We appreciate you staying with us and apologize you did not get the beach vacation you deserved.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very close to the beach.

Posted Jul 15, 2017
If they would remodel this hotel. It would definitely be a 5.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Thank you for your feedback and we hope you did get to enjoy the brand-new furniture we just installed in every room, along with our gorgeous beach and free shuttle service to the Virginia Beach boardwalk. We appreciate you staying with us.
2 out of 5
by A verified traveler from Maryland

Close to beach, but that's about it!

Posted Jul 15, 2017
This hotel is close to the beach, you can literally walk out to the beach, but it is a mile away from the boardwalk. Whenever you want to go to the boardwalk you have to drive there and look for parking. I think they do have shuttle service every hour, I did not use that though (coz I didn't feel like waiting for the bus and then wait again to catch the bus back) The rooms feel small and congested. The cleanliness leaves a lot to be desired. I believe there is a laundry all the way on the first floor.( I was hoping there would be at least one more on one of the other floors) This hotel is ok if you get a good bargain price, if not, I would recommend looking for one on the boardwalk.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
We appreciate your feedback and hope you enjoyed your time relaxing on our clean, convenient, semi-private beach. Your comments will be reviewed with our staff so we can continue offering the best for our guests. Thank you for staying with us and taking the time to tell us about your stay.
3 out of 5
by A verified traveler from Cincinnati, Ohio

Too far away from boardwalk

Posted Jul 10, 2017
Nothing to do within walking distance. Restaurant and bar over priced. Pools dirty.
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Although we are only minutes on a secluded section of the beach, our hourly shuttle service runs in season to take guests to and from our property to 31st Street near the heart of the entertainment available at the Virginia Beach boardwalk. Our tranquil beach property offers a great atmosphere for guests to relax yet have the ability to experience many nearby attractions and points of interest. We are sorry you felt that this distance hindered your vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler from worcester, mass

It was nice oceanfront wish had microwave in the r

Posted Jul 10, 2017
Staff was polite and accommodating, the elevators need updating kept breaking down and being on the 12th floor not good, but Nikki moved me to 1st floor that was great , I'm very claustrophobic
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
We will tell Nikki that her incredible service is what we expect from our team members. It is our hope that you loved spending time on our peaceful beach in the soft sand got away to the boardwalk for fun shopping and entertainment nearby.