Ratings based on 536 Verified Reviews

3.9 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean modernist style hotel

Posted Dec 18, 2017
The room was clean,comfortable, and the decor was modern. We did have some issue with the heating system and the room seemed cold at times.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Very nice. Wasn’t very impressed with the breakfast options, though.
Comment from Hotel Management
Oct 31, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area. Sincerely, Diana - LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from Norman, OK

LaQuinta Norman OK

Posted Oct 20, 2017
Clean lobby, reception, and room. Nice exercise room. Looking forward to breakfast tomorrow morning.
Comment from Hotel Management
Oct 22, 2017 by LQ Customer Care, Hotel Management
Kurt, Thank you so much for your review! We are happy to hear that you enjoyed your stay and look forward to having you back again. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

In for a funeral

Posted Sep 26, 2017
Pros: The breakfast and the pool were nice!
Cons: Clean up some of the rooms better
Location: Right off the interstate with stores nearby and just a couple of exits more to the casino.
We chose to stay here because it was convenient and other family were staying here too! We were told that the place had recently been renovated but we didn't see any evidence of it! Some rooms had mold on the A/C and cracks on the walls and uneven doors, as well as stains on the carpet. That aside, the staff were friendly and the breakfast was good, the pool was nice too! It wasn't terrible for only 1 night!
Comment from Hotel Management
Sep 27, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your review of your recent stay. We truly appreciate your feedback and will keep your comments in mind while we continue to hard to work to improve our guest experience. We sincerely apologize for any inconvenience caused to you and hope you will provide us another opportunity to serve you again in the future. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Serves its purpose but nothing special

Posted Sep 16, 2017
Pros: The nice lady serving breakfast.
Cons: Friendlier front desk staff.
If you just need a place to stay and like sub-par breakfast food this LaQuinta serves its purpose. For the price you can't complain. The majority of the staff is unfriendly and not very helpful. I asked for an extra blanket and they said I could have one if I wanted to walk down in my pajamas and get it. I also asked for an extra hour to check out and she rudely said she's not supposed to but she would do it. I'd just prefer she said no rather than make me feel bad for asking. One of the ladies working the breakfast was very friendly. She should be running the place since she seems to know how to treat customers. I've seen much nicer LaQuintas but again you get what you pay for and I just needed an inexpensive place to stay for one night.
Comment from Hotel Management
Sep 18, 2017 by LQ Customer Care, Hotel Management
MC, Thanks for taking the time to post a review of your recent stay. Although you appreciated our breakfast staff and found our hotel to be a good value, we are extremely sorry and disappointed to hear that other staff members did not extend an acceptable customer service attitude. We will share your comments with management to ensure this is addressed. We do hope you will stay with us again for a better guest experience. Sincerely, Bennie, LQ Customer Care
5 out of 5
by Daniel

Overnight in Norman

Posted Sep 12, 2017 on Hotels
Nicely renovated
Comment from Hotel Management
Sep 19, 2017 by Robert, Hotel Management
Daniel, Thank you for the review. We look forward to seeing you again soon!
1 out of 5
by A verified traveler

Posted Sep 4, 2017
Too many dogs fleas and my room was very hot and never cool down even after I call the front desk nobody ever came up to look at it and I did it was when I wasn't there but in the end it never was cool I will never stay there again if I can avoid it
Comment from Hotel Management
Sep 6, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. The hotel management team will be advised of your review in an effort to improve our operations. We do hope you choose us for your future travels. Respectfully, Diana – LQ Customer Care
2 out of 5
by A verified traveler

Hot

Posted Sep 4, 2017
The Roumare you sure didn't work when I call the front desk they could care less never did get fixed slept the whole weekend hot
Comment from Hotel Management
Sep 6, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your feedback. We apologize for the issue regarding the A/C. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, Diana - LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice hotel close to restaurants and stores.

Posted Aug 24, 2017
Pros: Safe area close to restaurants, stores, mall and the water parks.
Cons: Adding more washers and dryers
Location: Great location. We were at a tournament so we enjoyed the short distance to the venue, restaurants and quick trips to Wal Mart.
Nice friendly staff. Amber the breakfast server was very friendly and had a great hot breakfast each morning. The rooms were very clean. The only thing I would suggest is adding more washers and dryers. We had to wait to wash out clothes because there was only one of each. Other than that everything was fine. I will definitely return back to this hotel.
Comment from Hotel Management
Aug 26, 2017 by LQ Customer Care , Hotel Management
Lil, Your review was such a delight to read! Your comments will be shared with our entire staff. We look forward to providing you with the same level of top notch service in the future! Sincerely, Danielle LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Norman Renovation

Posted Aug 22, 2017
Pros: Cleanliness
Cons: Softer pillows!
Location: Right next door to Jason's deli, Red Robin, and IHop. All within steps. Very convenient.
The rooms were recently renovated and are very nice. I love that they removed the carpet, especially since this is a pet friendly hotel. I thought the bed was VERY firm and the pillows were too. Next time, I'll bring my own pillow! Good breakfast, great location.
Comment from Hotel Management
Aug 22, 2017 by LQ Customer Care, Hotel Management
Carol, Thanks for taking the time to provide your feedback on your stay. We are happy to hear that you like the new upgrades and the location was convenient for your needs. Hopefully you'll visit us again when all our new offerings are ready. It would be such a pleasure to welcome you back to our new and improved hotel! Respectfully, Juan LQ Customer Care